Terrible service, terrible food and terrible people who answer the phone. I order food with 2 hot coffees a couple of times and their coffee cups easily tear from the bottom. They try to blame the driver instead when clearly its the cups. The cups are clearly poor quality and they choose not to listen to recommendations. I will never order from here again. See photos of both cups torn because of quality or how hot the coffee is.
Atmosphere: 1
Food: 1
Service: 1
kristy rea
I come here every morning to get a whole wheat bagel with butter and ice coffee and it’s amazing every time
Atmosphere: 4
Food: 5
Service: 5
Xinnia “Mercy” Rengifo
Pretty good tacos for a bagel store. Nice size too.
Anastasia Nicole Bersenev
Often get sick from the egg & cheese sandwiches & grilled cheese ingredients probably expired & one guy begs for tips he goes "what no tip?" Or holds out his hand
Food: 3
Service: 2
Miracle M
I am disappointed with this place, just when I thought I have found someone I can call frequently while volunteering at my son's school. Someone taking my order puts me on hold for 8 minutes then proceeds to ask me what do you want, hurry up because it's busy here. Sir tone it down, I pay just like everyone else and for that keep your breakfast I'm good. Not very professional.
Food: 3
Service: 1
Mallika Sehgal
Owner always has an attitude and saw bugs all over the place. I believe that the place is as good as the restroom. But the restroom was filthy.
Atmosphere: 2
Food: 1
Service: 1
V. U.C.
I have been coming to this spot for my bagels for over 5yrs. Their bagels are fresh and fill me up without feeling over full. The price of their food is most reasonable compared to all the other stores in the neighborhood. The workers are always nice and respectful. I even bring their bagels to FL every year when visiting family. I love this place.
Note: they are the only bagel spot with multi grain bagel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
aydin saglik
Fast service, fresh ingredients
Atmosphere: 5
Food: 5
Service: 5
Mykola Kutsenko
Tasty and cheap
Atmosphere: 5
Food: 5
Service: 5
Boris Gurevich
As I gnaw on a stale croissant at 8am, I wonder what is the appeal of this place aside from the proximity to the train station
Bagels Road has always been my husband's and my go-to spot because of their delicious food and good customer service. Today, they went above and beyond. I ordered a BR bagel for me to pick up before work. Cynthia called me twice to let me know that they didn't have the cream cheese I wanted and offered me substitutes. I didn't hear her the first time because my phone was already on 'Do Not Disturb' mode, but she tried again, and her call finally went through. Excellent customer service! I don't expect most places to be as persistent. Kudos to her!
My husband and I love Bagels Road. The food is always fresh and delicious. When we want food delivered to our apartment fast, we place an order for Bagels Road. When I'm short on time and need to grab breakfast on the way to work, Bagels Road hands me my pick-up order the minute I walk through their door. Not only that, they are always so nice and smiling.
Such a gem in Sheepshead Bay! We are loyal customers. Thank you for the valuable service you provide!
Daniel Pino
Layout/atmosphere*Two tables; three seat window counterFood/drink*Whole wheat bagel with cream cheese - solid
Sanadiana
So I order a bagel with the cream cheese lox. However, he gave me a bagel with cream cheese and lox pieces on top which is not what I ordered. At the register he tells me its $10, I asked him how come its so much. He told me he doesn’t know….. I was in a rush so I payed and left. When I took a few bites of the bagel it tasted really bad. The fish was expired. I looked inside and the fish was brown and expired. It smelled really bad and when I took a few first bites in a few minutes my stomach started to hurt. Honestly I hope I don’t get sick….this is really gross. Unprofessional and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Yolanda Maldonado
I order from here a lot. Place is nice and the food is good for the price. My only issue is the communication. The workers don’t speak good English causing them to get the order wrong 9 out of 10 times. There’s a lady who works there who’s very nice and speaks English clearly. The guys there don’t understand and constantly ask you to repeat yourself and still manage to get the order wrong. Then they get nasty and have an attitude with you. Place can really be something if they would address the customer service issue.
Atmosphere: 3
Food: 4
Service: 2
kim
I visited this store after school with a couple of people, the person behind the desk was super polite. There smoothies are a must try, even though they are super basic I enjoy there smoothies. The one I ordered was the Peach Paradise smoothie, it had strawberries, peaches, and bananas. It was sweet but very delicate!
Terrible service, terrible food and terrible people who answer the phone. I order food with 2 hot coffees a couple of times and their coffee cups easily tear from the bottom. They try to blame the driver instead when clearly its the cups. The cups are clearly poor quality and they choose not to listen to recommendations. I will never order from here again. See photos of both cups torn because of quality or how hot the coffee is.
Atmosphere: 1
Food: 1
Service: 1
I come here every morning to get a whole wheat bagel with butter and ice coffee and it’s amazing every time
Atmosphere: 4
Food: 5
Service: 5
Pretty good tacos for a bagel store. Nice size too.
Often get sick from the egg & cheese sandwiches & grilled cheese ingredients probably expired & one guy begs for tips he goes "what no tip?" Or holds out his hand
Food: 3
Service: 2
I am disappointed with this place, just when I thought I have found someone I can call frequently while volunteering at my son's school. Someone taking my order puts me on hold for 8 minutes then proceeds to ask me what do you want, hurry up because it's busy here. Sir tone it down, I pay just like everyone else and for that keep your breakfast I'm good. Not very professional.
Food: 3
Service: 1
Owner always has an attitude and saw bugs all over the place. I believe that the place is as good as the restroom. But the restroom was filthy.
Atmosphere: 2
Food: 1
Service: 1
I have been coming to this spot for my bagels for over 5yrs. Their bagels are fresh and fill me up without feeling over full. The price of their food is most reasonable compared to all the other stores in the neighborhood. The workers are always nice and respectful. I even bring their bagels to FL every year when visiting family. I love this place.
Note: they are the only bagel spot with multi grain bagel.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Fast service, fresh ingredients
Atmosphere: 5
Food: 5
Service: 5
Tasty and cheap
Atmosphere: 5
Food: 5
Service: 5
As I gnaw on a stale croissant at 8am, I wonder what is the appeal of this place aside from the proximity to the train station
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Bagels Road has always been my husband's and my go-to spot because of their delicious food and good customer service. Today, they went above and beyond. I ordered a BR bagel for me to pick up before work. Cynthia called me twice to let me know that they didn't have the cream cheese I wanted and offered me substitutes. I didn't hear her the first time because my phone was already on 'Do Not Disturb' mode, but she tried again, and her call finally went through. Excellent customer service! I don't expect most places to be as persistent. Kudos to her!
My husband and I love Bagels Road. The food is always fresh and delicious. When we want food delivered to our apartment fast, we place an order for Bagels Road. When I'm short on time and need to grab breakfast on the way to work, Bagels Road hands me my pick-up order the minute I walk through their door. Not only that, they are always so nice and smiling.
Such a gem in Sheepshead Bay! We are loyal customers. Thank you for the valuable service you provide!
Layout/atmosphere*Two tables; three seat window counterFood/drink*Whole wheat bagel with cream cheese - solid
So I order a bagel with the cream cheese lox. However, he gave me a bagel with cream cheese and lox pieces on top which is not what I ordered. At the register he tells me its $10, I asked him how come its so much. He told me he doesn’t know….. I was in a rush so I payed and left. When I took a few bites of the bagel it tasted really bad. The fish was expired. I looked inside and the fish was brown and expired. It smelled really bad and when I took a few first bites in a few minutes my stomach started to hurt. Honestly I hope I don’t get sick….this is really gross. Unprofessional and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
I order from here a lot. Place is nice and the food is good for the price. My only issue is the communication. The workers don’t speak good English causing them to get the order wrong 9 out of 10 times. There’s a lady who works there who’s very nice and speaks English clearly. The guys there don’t understand and constantly ask you to repeat yourself and still manage to get the order wrong. Then they get nasty and have an attitude with you. Place can really be something if they would address the customer service issue.
Atmosphere: 3
Food: 4
Service: 2
I visited this store after school with a couple of people, the person behind the desk was super polite.
There smoothies are a must try, even though they are super basic I enjoy there smoothies. The one I ordered was the Peach Paradise smoothie, it had strawberries, peaches, and bananas. It was sweet but very delicate!
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