Wish I could rate less than one star, customer service needs huge overhaul, lackluster & indifferent. Ive come here before & I guess they still haven't gotten around to cleaning it. I only returned because they seem to be the only location that has the flavor ice cream I like. They didn't have it & since I traveled so far I attempted to purchase something so trip wouldn't be wasted. Employee suggested itry vanilla, i asked if I could sample it as all vanilla's don't taste the same. She said we don't let people try& walked away. If that's the policy so be it but I've been to many Baskin & Robbins & they offer you a sample without you even asking, in fact there are a bunch of tiny spoons just for that. Her walking away was rude- BTY- there were no other customers there so it's not like I was holding anyone waiting. Needless to say I'll never frequent this location again & will make it my business to let anyone I know to take their business elsewhere. I know these days politeness & courtesy is a thing of the past but knowing that doesn't make it acceptable.
Daphne P
One of my fav locations because it has dunkin doughnuts. My order always comes out perfect but it is a wait. There is only 1-2ppl working there. Sometimes not at the same time. But they do the best, polite and answer your questions.
Michelle Lord
Wish I could rate less than one star, customer service needs huge overhaul, lackluster & indifferent. Ive come here before & I guess they still haven't gotten around to cleaning it. I only returned because they seem to be the only location that has the flavor ice cream I like. They didn't have it & since I traveled so far I attempted to purchase something so trip wouldn't be wasted. Employee suggested itry vanilla, i asked if I could sample it as all vanilla's don't taste the same. She said we don't let people try& walked away. If that's the policy so be it but I've been to many Baskin & Robbins & they offer you a sample without you even asking, in fact there are a bunch of tiny spoons just for that. Her walking away was rude- BTY- there were no other customers there so it's not like I was holding anyone waiting. Needless to say I'll never frequent this location again & will make it my business to let anyone I know to take their business elsewhere. I know these days politeness & courtesy is a thing of the past but knowing that doesn't make it acceptable.
elizabeth Taylor
The one on nostrand and church ave are very rude and has like only 2 people working there
Sarah K
If i crawl through the vents can i get free ice cream?
Manuel Pimentel
Fresh coffee and friendly staff!
Carlos Dominguez
Went in for ice cream at 9pm and the ice cream was put away. I don't why they are scheduled till 11pm for.
Mona-Lisa Brackett
The lady spelled the name wrong even though I wrote it down for her. She put it in the bag. I didn't see it until I got home. Lesson learned. Make sure you check!
Ruhul Amin
Employees are active and friendly...Food item always available there???
Chantal Mitchell
Got me a free mini cup on my birthday but the employees had no idea about the birthday promotion even tho there was a sign right in the store.
Wish I could rate less than one star, customer service needs huge overhaul, lackluster & indifferent. Ive come here before & I guess they still haven't gotten around to cleaning it. I only returned because they seem to be the only location that has the flavor ice cream I like. They didn't have it & since I traveled so far I attempted to purchase something so trip wouldn't be wasted. Employee suggested itry vanilla, i asked if I could sample it as all vanilla's don't taste the same. She said we don't let people try& walked away. If that's the policy so be it but I've been to many Baskin & Robbins & they offer you a sample without you even asking, in fact there are a bunch of tiny spoons just for that. Her walking away was rude- BTY- there were no other customers there so it's not like I was holding anyone waiting. Needless to say I'll never frequent this location again & will make it my business to let anyone I know to take their business elsewhere. I know these days politeness & courtesy is a thing of the past but knowing that doesn't make it acceptable.
One of my fav locations because it has dunkin doughnuts. My order always comes out perfect but it is a wait. There is only 1-2ppl working there. Sometimes not at the same time. But they do the best, polite and answer your questions.
Wish I could rate less than one star, customer service needs huge overhaul, lackluster & indifferent. Ive come here before & I guess they still haven't gotten around to cleaning it. I only returned because they seem to be the only location that has the flavor ice cream I like. They didn't have it & since I traveled so far I attempted to purchase something so trip wouldn't be wasted. Employee suggested itry vanilla, i asked if I could sample it as all vanilla's don't taste the same. She said we don't let people try& walked away. If that's the policy so be it but I've been to many Baskin & Robbins & they offer you a sample without you even asking, in fact there are a bunch of tiny spoons just for that. Her walking away was rude- BTY- there were no other customers there so it's not like I was holding anyone waiting. Needless to say I'll never frequent this location again & will make it my business to let anyone I know to take their business elsewhere. I know these days politeness & courtesy is a thing of the past but knowing that doesn't make it acceptable.
The one on nostrand and church ave are very rude and has like only 2 people working there
If i crawl through the vents can i get free ice cream?
Fresh coffee and friendly staff!
Went in for ice cream at 9pm and the ice cream was put away. I don't why they are scheduled till 11pm for.
The lady spelled the name wrong even though I wrote it down for her. She put it in the bag. I didn't see it until I got home. Lesson learned. Make sure you check!
Employees are active and friendly...Food item always available there???
Got me a free mini cup on my birthday but the employees had no idea about the birthday promotion even tho there was a sign right in the store.
Restaurantji Recommends
Employees are active and friendly...Food item always available thereðŸ‘ðŸ‘ðŸ‘
The store is a bit neglected :(
Un poco descuidada la tienda :(
Donuts coffee 3 and sandwiches are awesome
Worst service ever, come with a sandwich. The wait is incredible
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