I want to like their bread and pastry so much. The customer service is at no fault, but the corn bread loaf cake I got was so hard. I understand it’s made with corn flour but it should crumble not remain intact when you bite into it? Felt borderline stale as it was so dry. Also their baguette is sourdough and very sour. I didn’t see it labeled as so and still pretty sure it wasn’t so that was a bit annoying. For $5 it’s quite disappointing. The earl grey pound cake was decent, but not redeeming enough for the rest of the products. Other locations are significantly better (cobble hill).
Milo
What a fantastic experience!From the moment I walked in I was in awe of the gorgeous offerings and beautiful clean space. Everyone was happy and in a great mood and that just instantly put me in a state of peace and stillness.While enjoying this quiet moment I was enthralled by the interesting matcha milk jam. I then turned around to see the pastries on offer and was instantly captivated! I had been familiar with their “basic” products because Bien Cuit supplies many coffeeshops around NYC with croissants but this was a whole different level… purple potato hot cross bun?!? Earl Grey lemon loaf!?! Mandarin fennel bread?!?Amazing amazing!I bought it all and shared it with a friend. An exciting culinary experience!Many thanks to Bien Cuit for helping to transform a fun afternoon into an exquisite one ?
Whitney Chandler
Coffee great, bread great! The challah is sooooooo good. My favorite quick bite is the everything roule!
Atmosphere: 5
Food: 5
Service: 5
Gewrgia Giannelh
The place and the stuff are great but unfortunately when ever I decide to get a croissant for breakfast is hard like rock and I ended up throwing it away, at this point is waste of money..
Atmosphere: 4
Food: 2
Service: 4
Catherine Espiritu
Super small space and the bread is terrible- crust is too tough and leaves you with a jaw ache. Coffee is fine, the pastries are also fine but overpriced.
Atmosphere: 3
Food: 2
Service: 4
David Bear
Terrific selection of breads and bakery items.
Su-Yee L.
This spot is super cute but pricey! I'm a fan of their almond croissant and their chocolate almond croissant--lots of filling that isn't overly sweet and without any almond extract, and it's double baked so it's nice and crispy! It's great heated in a toaster oven (what can I say, I'm a sucker for toasted, warm croissants). They're very rich though, so I just tend to eat half at a time. Theirs are definitely one of my favorites in the city.The apple cardamom danish was sweeter but I thought the pastry was dry. I'm not the biggest fan of their roules--I found them somewhat dry and not very buttery. Cookies are decent, including the oatmeal cranberry one! I know they're known for their bread so maybe I'll try that next time! Wish the prices were a little lower though--this is definitely a treat yo'self type of spot.
GB
Didn’t go there myself, but gave a gift certificate to some friends, they used it, and said it was their favorite French bakery so far, especially for
Atmosphere: 5
Food: 5
Service: 5
Amandip Kaur
The pain au chocolaté was very good ! I’ve also had their almond croissant in past and would recommend. Nice place for baked goods and french pastries.
phoebe c.
I wish my neighborhood had this kind of cute shop. I love the bread, even just smell when I enter the store, It made me so happy. It's hard to find decent bakery especially these days, inflation, many local businesses close down. I saw the revenge review terror below and I wanted to support Bien Cuit. I've got almond croissant and blueberry mini baguette, everything roll and apple pastry (Can't remember exact name) Next time I will get more stuff. Their plain croissant looks like perfect drawing in cartoon. It is so cute. There is also some groceries products like can or sauce jar on small shelf. It looked like imported or rare one. Service was kind and friendly. It's a bit pricey but if you only smell the bread you can tell they didn't save the ingredient. Literally I could taste with my nose. I would definitely comeback even I live far.
This is an amazing experience I came here on a recommendation, I ate the ham and egg quiche and it was amazing. The staff is real friendly help me pick out a to go order/gift bag. One of the ladies even wanted to help me conquer my fear of bugs. I will be coming again. The bread selection is huge, and award winning.
Nabeel Khan
#TGTG pastry bag - The staff was helpful and pointed me to the bag that was diligently packed. The restaurant has a spunky vibe and looking at all the food made me hungry. I got a total of about four pastries. The plate may have one dessert missing (almond croissant) and may have a dessert from another place (the round thing with raisins)The portion size on the desserts were huge and definitely covering the value portion. The pastries were flaky but for me were a bit too dry. I don't know if that's by design or because they are left overs. Secondly the taste was just alright and nothing too out of the ordinary to say.
Atmosphere: 5
Food: 3
Service: 4
Kevin H.
The drinks are above average (3.5 stars), the pastries are good (4 stars), and the bread is great (5 stars). Location is convenient, and they even have a spacious backyard sitting area. However, the service is somewhat lacking. Just today, I purchased over $40 worth of pastries and bread only to find that the cashier had placed them all UPSIDE DOWN and stacked one on top of the other. Because we asked to heat two of the pastries, they all stuck to the paper and all the powder and sugar came off the ones which had it. There have also been other service issues in the past, but this one is what's leading me to write this. I'm so annoyed lol!!To me, it seems like an issue of understaffing. Most of the times I'm there, I see just one person behind the counter running the register, drinks, and bread/pastries. For that reason, I will chalk it up to the owners to do better and properly staff and train employees. Do not put them in positions where they'll have to take shortcuts which damage the customer experience. Anything you make can be the greatest in history, but it will not be perceived as such if it's not properly taken care of.Honestly, I'll probably buy bread from there again (my girlfriend loves it) but I think I'll check out other places on Franklin for the foreseeable future because I know I'll say something I go back too soon to BC. Thanks for reading,Kevin.
Ellen B.
I come here pretty frequently as it is on my route. Chocolate chip cookies and the quiche Lorraine are great. However tonight's service earned this review and is the reason why I won't be coming again. I came in an hour before closing and ordered a matcha latte. The cashier seemed confused by my order and cut me off three times to give me the total before I could finish placing my ordering. It felt like she was rushing to be done and close up, even though there was still an hour left. There was only one other person in the shop and they were on their laptop and already had their coffee order. It was off putting, and then I realized once she poured the milk into my drink I forgot to ask for oat. I asked if it was possible to remake and I could pay for it, I cannot drink regular milk for health reasons. She deep sighed at my ask and stared at the drink awkwardly for several seconds while I waited for a response, not making eye contact with me and acted inconvenienced. I told her to forget it in the end. She didn't say anything in response and put up the sign to close the register. I ended up having to toss it since I can't have regular milk and wasted money.It's unfortunate because the pastries are good, but on a simple basis of customer service this wasn't a welcoming or hospitable experience. I will not be coming back, customers should not be made to feel as if they're a burden to the vendor.
Kara Holmes
I finally tried this place. It was amazing the chocolate almond croissant and the apple danish. It cost $14.50 for those 2 items so not cheap. They have a nice backyard. Cute spot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chocolate Almond Croissant, Apple Cardamom Danish
I want to like their bread and pastry so much. The customer service is at no fault, but the corn bread loaf cake I got was so hard. I understand it’s made with corn flour but it should crumble not remain intact when you bite into it? Felt borderline stale as it was so dry. Also their baguette is sourdough and very sour. I didn’t see it labeled as so and still pretty sure it wasn’t so that was a bit annoying. For $5 it’s quite disappointing. The earl grey pound cake was decent, but not redeeming enough for the rest of the products. Other locations are significantly better (cobble hill).
What a fantastic experience!From the moment I walked in I was in awe of the gorgeous offerings and beautiful clean space. Everyone was happy and in a great mood and that just instantly put me in a state of peace and stillness.While enjoying this quiet moment I was enthralled by the interesting matcha milk jam. I then turned around to see the pastries on offer and was instantly captivated! I had been familiar with their “basic” products because Bien Cuit supplies many coffeeshops around NYC with croissants but this was a whole different level… purple potato hot cross bun?!? Earl Grey lemon loaf!?! Mandarin fennel bread?!?Amazing amazing!I bought it all and shared it with a friend. An exciting culinary experience!Many thanks to Bien Cuit for helping to transform a fun afternoon into an exquisite one ?
Coffee great, bread great! The challah is sooooooo good. My favorite quick bite is the everything roule!
Atmosphere: 5
Food: 5
Service: 5
The place and the stuff are great but unfortunately when ever I decide to get a croissant for breakfast is hard like rock and I ended up throwing it away, at this point is waste of money..
Atmosphere: 4
Food: 2
Service: 4
Super small space and the bread is terrible- crust is too tough and leaves you with a jaw ache. Coffee is fine, the pastries are also fine but overpriced.
Atmosphere: 3
Food: 2
Service: 4
Terrific selection of breads and bakery items.
This spot is super cute but pricey! I'm a fan of their almond croissant and their chocolate almond croissant--lots of filling that isn't overly sweet and without any almond extract, and it's double baked so it's nice and crispy! It's great heated in a toaster oven (what can I say, I'm a sucker for toasted, warm croissants). They're very rich though, so I just tend to eat half at a time. Theirs are definitely one of my favorites in the city.The apple cardamom danish was sweeter but I thought the pastry was dry. I'm not the biggest fan of their roules--I found them somewhat dry and not very buttery. Cookies are decent, including the oatmeal cranberry one! I know they're known for their bread so maybe I'll try that next time! Wish the prices were a little lower though--this is definitely a treat yo'self type of spot.
Didn’t go there myself, but gave a gift certificate to some friends, they used it, and said it was their favorite French bakery so far, especially for
Atmosphere: 5
Food: 5
Service: 5
The pain au chocolaté was very good ! I’ve also had their almond croissant in past and would recommend. Nice place for baked goods and french pastries.
I wish my neighborhood had this kind of cute shop. I love the bread, even just smell when I enter the store, It made me so happy. It's hard to find decent bakery especially these days, inflation, many local businesses close down. I saw the revenge review terror below and I wanted to support Bien Cuit. I've got almond croissant and blueberry mini baguette, everything roll and apple pastry (Can't remember exact name) Next time I will get more stuff. Their plain croissant looks like perfect drawing in cartoon. It is so cute. There is also some groceries products like can or sauce jar on small shelf. It looked like imported or rare one. Service was kind and friendly. It's a bit pricey but if you only smell the bread you can tell they didn't save the ingredient. Literally I could taste with my nose. I would definitely comeback even I live far.
Restaurantji Recommends
This is an amazing experience I came here on a recommendation, I ate the ham and egg quiche and it was amazing. The staff is real friendly help me pick out a to go order/gift bag. One of the ladies even wanted to help me conquer my fear of bugs. I will be coming again. The bread selection is huge, and award winning.
#TGTG pastry bag - The staff was helpful and pointed me to the bag that was diligently packed. The restaurant has a spunky vibe and looking at all the food made me hungry. I got a total of about four pastries. The plate may have one dessert missing (almond croissant) and may have a dessert from another place (the round thing with raisins)The portion size on the desserts were huge and definitely covering the value portion. The pastries were flaky but for me were a bit too dry. I don't know if that's by design or because they are left overs. Secondly the taste was just alright and nothing too out of the ordinary to say.
Atmosphere: 5
Food: 3
Service: 4
The drinks are above average (3.5 stars), the pastries are good (4 stars), and the bread is great (5 stars). Location is convenient, and they even have a spacious backyard sitting area. However, the service is somewhat lacking. Just today, I purchased over $40 worth of pastries and bread only to find that the cashier had placed them all UPSIDE DOWN and stacked one on top of the other. Because we asked to heat two of the pastries, they all stuck to the paper and all the powder and sugar came off the ones which had it. There have also been other service issues in the past, but this one is what's leading me to write this. I'm so annoyed lol!!To me, it seems like an issue of understaffing. Most of the times I'm there, I see just one person behind the counter running the register, drinks, and bread/pastries. For that reason, I will chalk it up to the owners to do better and properly staff and train employees. Do not put them in positions where they'll have to take shortcuts which damage the customer experience. Anything you make can be the greatest in history, but it will not be perceived as such if it's not properly taken care of.Honestly, I'll probably buy bread from there again (my girlfriend loves it) but I think I'll check out other places on Franklin for the foreseeable future because I know I'll say something I go back too soon to BC. Thanks for reading,Kevin.
I come here pretty frequently as it is on my route. Chocolate chip cookies and the quiche Lorraine are great. However tonight's service earned this review and is the reason why I won't be coming again. I came in an hour before closing and ordered a matcha latte. The cashier seemed confused by my order and cut me off three times to give me the total before I could finish placing my ordering. It felt like she was rushing to be done and close up, even though there was still an hour left. There was only one other person in the shop and they were on their laptop and already had their coffee order. It was off putting, and then I realized once she poured the milk into my drink I forgot to ask for oat. I asked if it was possible to remake and I could pay for it, I cannot drink regular milk for health reasons. She deep sighed at my ask and stared at the drink awkwardly for several seconds while I waited for a response, not making eye contact with me and acted inconvenienced. I told her to forget it in the end. She didn't say anything in response and put up the sign to close the register. I ended up having to toss it since I can't have regular milk and wasted money.It's unfortunate because the pastries are good, but on a simple basis of customer service this wasn't a welcoming or hospitable experience. I will not be coming back, customers should not be made to feel as if they're a burden to the vendor.
I finally tried this place. It was amazing the chocolate almond croissant and the apple danish. It cost $14.50 for those 2 items so not cheap. They have a nice backyard. Cute spot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chocolate Almond Croissant, Apple Cardamom Danish