I’m very disappointed with this establishment, my friends and I come here frequently on Fridays for Happy Hour, And This Would be my last time coming here. For us to come here often and to be treated with disrespect was disappointing especially from a Black Owned Business. When we first walked in as a party of 5 the hostess placed us at a table in the back, the server then came with an attitude and said we can’t sit there because we were there for happy hour. However they still let us sit there. The drinks came and it was terrible and the food was so cold! Instead of the waitress asking if we wanted anything else to drink/eat, she rushed us with the bill, stating that another party of 5 was coming, meanwhile we’re still eating! A friend of mines asked if we are being kicked out, the waitress said verbatim with an attitude, Yes! The MaMoments later after we paid, the same waitress came to the table and kicked us out after we paid with an attitude! The manager never even came to ask if everything was ok after seeing I was visibly upset, which showed no respect for customers. For us to come here every Friday For a whole 2 Months and to be treated like that, is disrespectful! As a black owned business, Do Better! I guarantee you that would never happened if a white person was there smh!
Atmosphere: 1
Food: 1
Service: 1
selina ortiz
The food was horrible. Not worth the price at all. The short ribs were chewy, the 7 cheese Mac n cheese had a cheese-less taste. My daughter had the oxtail which was also undercooked . The atmosphere n workers are pretty nice but everything else was a first n last for me.
Atmosphere: 3
Food: 1
Service: 3
Ty
I visited Bird Pepper for brunch and had a great experience. We made reservations ahead of time, so we were seated right away with no wait. For appetizers, we tried the crab cakes (you get two) and the coconut shrimp (four jumbo shrimp). Both were enjoyable, though the coconut shrimp was a bit on the oily side.
For drinks, I ordered a frozen rum punch, which came in a generous-sized glass and—especially for a frozen drink—really packed a punch. For my entrée, I had the chicken and pomegranate waffles. The waffles had a nice flavor, and the chicken was good as well, though I personally could’ve used just a bit more salt. The rest of my group said they enjoyed their dishes too.
I believe the restaurant has a downstairs area, though I didn’t get a chance to check it out. There’s also a bar at the front if you just want to stop in for a drink. Also, there’s only one bathroom on the main floor which can make wait time for the bathroom kinda long.
Overall, Bird Pepper is a nice spot to visit for brunch or dinner.
Atmosphere: 4
Food: 4
Service: 5
Mia Lockhart
Bree the hostess was amazing! Made me feel so welcome and it was a great start to the night~ the food was amazing and so was the service. Thanks Bree!
Atmosphere: 5
Food: 5
Service: 5
Kisha Neal
Went last night for the first time and it exceeded my expectations on all costs! The food was really good, the service was sweet and super accommodating as I arrived on crutches. My boyfriend and I never really care to leave reviews but I had to give it to this place! Thank you for a wonderful experience and we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Acevedo
Great drinks and amazing staff All vibes with the great music 🎶
Atmosphere: 5
Service: 5
Atta Gould
I ate here a few days ago and had an amazing experience. The vibe is perfect to start a night out and the food was even better. I ordered the lamb chop with Veggies and Plantain. The lamb was juicy and packed a great amount of flavor. The sides were cooked perfectly. Additionally, my server, Kenesha, was so friendly. She actually helped me pick my order and was patient with me despite me asking a bunch of questions. Food didn't take too long either. I'm considering this restaurant for my birthday dinner after that experience.
Atmosphere: 5
Food: 5
Service: 5
emily jean
Went here the other night and my server was Kenesha. She was quick and efficient and catered to all my needs. I had a drink and their Rasta Pasta which was a 10/10.
Atmosphere: 5
Food: 5
Service: 5
Serina S.
I took my boyfriend here last night .. we originally was trying to go to a soul food spot 10 mins away but they were packed so we went here as a backup plan & I wish we didn’t .. long story short our server did not check on us once she took our order & brought our drinks we didn’t see her again literally until it was time for the bill. The male busser & other male servers were the ones checking on us & taking any requests we had if it was a refill on a drink or needed more napkins they took care of us all night which is what your server is supposed to do. Let’s get to the BAD PART ; our meal comes out we’re taking photos / videos .. it’s nicely put together looks so appealing right ? Tell me why my man bites into his burger & starts spitting out his food on the table .. I’m confused & asking him what’s wrong?? He removes the bread & shows me a long black curly hair sticking out of the meat so called the first person we saw walk by us to notify him of the issue. He was a server for another table but because again we can’t find out waitress & she never returned we had to notify someone . We shined light on the burger & there’s more curly black hair found all over the burger. I’m not sure if it was weave I felt like it’s a possibility because I don’t really think all that hair is just dropping out of someone’s head like that unless they’re struggling with some bad breakage.. these hairs are longgg okay? The server apologized & removed the meal from our table..he told the chef what happened & they tried to remake it but we declined. Why would we want another meal prepared by a careless kitchen who doesn’t check food as it’s being prepared to go out? Clearly staff aren’t wearing hairnets in that kitchen & overall with handling the food. I’m not sure if it was just a bad night but I’m pretty sure this wasn’t the first complaint so we will not be returning. Imagine biting into your food & your really eating someone’s hair from their head & have to pull it out of your mouth It’s trifling 😩 ..keep in mind it’s the man’s birthday & this was my place of choosing for us so I felt extremely guilty & embarrassed for bringing us here.. if not for that situation I would’ve recommended because the aesthetic is cute & the other items ordered was fine. Besides that thank you to the male busser who helped us all night we wanted to tip him off the strength of being so attentive but once the hair incident happened we were OUT OF THERE from being turned off. We stayed for only an hour or less. Oh & the waitress finally checked on us when it was time to give the bill to ask how was our food like girl please be fr. Apparently she had no knowledge but she would’ve if she had customer service skills & was attentive to her tables. But honestly when GRATUITY is included a lot of these servers don’t give a damn quite frankly because they’re getting their tip regardless. It’s unfortunate please do better & know the staff you are hiring as it is a reflection of your BUSINESS. As West Indians we want to support our own community, situations like this is so embarrassing truly. In the end wasn’t worth the money.
Atmosphere: 2
Food: 2
Service: 1
L H.
It was a bit packed. But the food was definitely giving. All the waiters were great and the vibe was a ten 👌. Awesome
Went for my bestie wedding dinner it was a hit, food was amazing n flavored, and everyone was so nice n patient with us
Atmosphere: 5
Food: 5
Service: 5
Barbara P.
Excellent food and happy vibes environment. So much fun with my friends. Black woman owned restaurant was an extra bonus. 🥳🥳🥳
Atmosphere: 5
Food: 5
Service: 5
Kate Joseph
If you want to go to a place to take photos of your food and act like you're eating a luxurious Carribean meal this is the place for you. If you're looking for authentic tasty Carribean food go to queens because this place lacks any authenticity. On top of that the service is horrible. I try to show love to all the black owned businesses because I know how hard it is to make it but I was extremely disappointed in the service and management. Food takes forever the come out so only go if you have 4/5 hours to waste waiting on mediocre food. What Carribean restaurant doesn't serve Caribbean deserts??? The attitude of the waitresses and manager/owner need to be adjusted the best customer to have is a returning customer and I can tell they rarely get those. I should've believed the other reviews. I wasted time and money and the food had my stomach doing backflips when I got home. 😂😭
Atmosphere: 3
Food: 2
Service: 1
Mimi Wilson
Wish I could put no ⭐️ service was beyond unsatisfactory good was just average. People order before others and last entry got food first . Atmosphere was unwelcoming. Don’t waste your time dining there 👎🏽
Atmosphere: 1
Food: 1
Service: 1
Shawna Polite
Service was bad, I waited 30 mins for a fruit punch drink. Server took away our drinks before we even finished it. Not impressed at all. Will not return
I’m very disappointed with this establishment, my friends and I come here frequently on Fridays for Happy Hour, And This Would be my last time coming here. For us to come here often and to be treated with disrespect was disappointing especially from a Black Owned Business. When we first walked in as a party of 5 the hostess placed us at a table in the back, the server then came with an attitude and said we can’t sit there because we were there for happy hour. However they still let us sit there. The drinks came and it was terrible and the food was so cold! Instead of the waitress asking if we wanted anything else to drink/eat, she rushed us with the bill, stating that another party of 5 was coming, meanwhile we’re still eating! A friend of mines asked if we are being kicked out, the waitress said verbatim with an attitude, Yes! The MaMoments later after we paid, the same waitress came to the table and kicked us out after we paid with an attitude! The manager never even came to ask if everything was ok after seeing I was visibly upset, which showed no respect for customers. For us to come here every Friday For a whole 2 Months and to be treated like that, is disrespectful! As a black owned business, Do Better! I guarantee you that would never happened if a white person was there smh!
Atmosphere: 1
Food: 1
Service: 1
The food was horrible. Not worth the price at all. The short ribs were chewy, the 7 cheese Mac n cheese had a cheese-less taste. My daughter had the oxtail which was also undercooked . The atmosphere n workers are pretty nice but everything else was a first n last for me.
Atmosphere: 3
Food: 1
Service: 3
I visited Bird Pepper for brunch and had a great experience. We made reservations ahead of time, so we were seated right away with no wait. For appetizers, we tried the crab cakes (you get two) and the coconut shrimp (four jumbo shrimp). Both were enjoyable, though the coconut shrimp was a bit on the oily side.
For drinks, I ordered a frozen rum punch, which came in a generous-sized glass and—especially for a frozen drink—really packed a punch. For my entrée, I had the chicken and pomegranate waffles. The waffles had a nice flavor, and the chicken was good as well, though I personally could’ve used just a bit more salt. The rest of my group said they enjoyed their dishes too.
I believe the restaurant has a downstairs area, though I didn’t get a chance to check it out. There’s also a bar at the front if you just want to stop in for a drink. Also, there’s only one bathroom on the main floor which can make wait time for the bathroom kinda long.
Overall, Bird Pepper is a nice spot to visit for brunch or dinner.
Atmosphere: 4
Food: 4
Service: 5
Bree the hostess was amazing! Made me feel so welcome and it was a great start to the night~ the food was amazing and so was the service. Thanks Bree!
Atmosphere: 5
Food: 5
Service: 5
Went last night for the first time and it exceeded my expectations on all costs! The food was really good, the service was sweet and super accommodating as I arrived on crutches. My boyfriend and I never really care to leave reviews but I had to give it to this place! Thank you for a wonderful experience and we will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great drinks and amazing staff
All vibes with the great music 🎶
Atmosphere: 5
Service: 5
I ate here a few days ago and had an amazing experience. The vibe is perfect to start a night out and the food was even better. I ordered the lamb chop with Veggies and Plantain. The lamb was juicy and packed a great amount of flavor. The sides were cooked perfectly. Additionally, my server, Kenesha, was so friendly. She actually helped me pick my order and was patient with me despite me asking a bunch of questions. Food didn't take too long either. I'm considering this restaurant for my birthday dinner after that experience.
Atmosphere: 5
Food: 5
Service: 5
Went here the other night and my server was Kenesha. She was quick and efficient and catered to all my needs. I had a drink and their Rasta Pasta which was a 10/10.
Atmosphere: 5
Food: 5
Service: 5
I took my boyfriend here last night .. we originally was trying to go to a soul food spot 10 mins away but they were packed so we went here as a backup plan & I wish we didn’t .. long story short our server did not check on us once she took our order & brought our drinks we didn’t see her again literally until it was time for the bill. The male busser & other male servers were the ones checking on us & taking any requests we had if it was a refill on a drink or needed more napkins they took care of us all night which is what your server is supposed to do. Let’s get to the BAD PART ; our meal comes out we’re taking photos / videos .. it’s nicely put together looks so appealing right ? Tell me why my man bites into his burger & starts spitting out his food on the table .. I’m confused & asking him what’s wrong?? He removes the bread & shows me a long black curly hair sticking out of the meat so called the first person we saw walk by us to notify him of the issue. He was a server for another table but because again we can’t find out waitress & she never returned we had to notify someone . We shined light on the burger & there’s more curly black hair found all over the burger. I’m not sure if it was weave I felt like it’s a possibility because I don’t really think all that hair is just dropping out of someone’s head like that unless they’re struggling with some bad breakage.. these hairs are longgg okay? The server apologized & removed the meal from our table..he told the chef what happened & they tried to remake it but we declined. Why would we want another meal prepared by a careless kitchen who doesn’t check food as it’s being prepared to go out? Clearly staff aren’t wearing hairnets in that kitchen & overall with handling the food. I’m not sure if it was just a bad night but I’m pretty sure this wasn’t the first complaint so we will not be returning. Imagine biting into your food & your really eating someone’s hair from their head & have to pull it out of your mouth It’s trifling 😩 ..keep in mind it’s the man’s birthday & this was my place of choosing for us so I felt extremely guilty & embarrassed for bringing us here.. if not for that situation I would’ve recommended because the aesthetic is cute & the other items ordered was fine. Besides that thank you to the male busser who helped us all night we wanted to tip him off the strength of being so attentive but once the hair incident happened we were OUT OF THERE from being turned off. We stayed for only an hour or less. Oh & the waitress finally checked on us when it was time to give the bill to ask how was our food like girl please be fr. Apparently she had no knowledge but she would’ve if she had customer service skills & was attentive to her tables. But honestly when GRATUITY is included a lot of these servers don’t give a damn quite frankly because they’re getting their tip regardless. It’s unfortunate please do better & know the staff you are hiring as it is a reflection of your BUSINESS. As West Indians we want to support our own community, situations like this is so embarrassing truly. In the end wasn’t worth the money.
Atmosphere: 2
Food: 2
Service: 1
It was a bit packed. But the food was definitely giving. All the waiters were great and the vibe was a ten 👌. Awesome
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Went for my bestie wedding dinner it was a hit, food was amazing n flavored, and everyone was so nice n patient with us
Atmosphere: 5
Food: 5
Service: 5
Excellent food and happy vibes environment. So much fun with my friends. Black woman owned restaurant was an extra bonus. 🥳🥳🥳
Atmosphere: 5
Food: 5
Service: 5
If you want to go to a place to take photos of your food and act like you're eating a luxurious Carribean meal this is the place for you. If you're looking for authentic tasty Carribean food go to queens because this place lacks any authenticity. On top of that the service is horrible. I try to show love to all the black owned businesses because I know how hard it is to make it but I was extremely disappointed in the service and management. Food takes forever the come out so only go if you have 4/5 hours to waste waiting on mediocre food. What Carribean restaurant doesn't serve Caribbean deserts??? The attitude of the waitresses and manager/owner need to be adjusted the best customer to have is a returning customer and I can tell they rarely get those. I should've believed the other reviews. I wasted time and money and the food had my stomach doing backflips when I got home. 😂😭
Atmosphere: 3
Food: 2
Service: 1
Wish I could put no ⭐️ service was beyond unsatisfactory good was just average. People order before others and last entry got food first . Atmosphere was unwelcoming. Don’t waste your time dining there 👎🏽
Atmosphere: 1
Food: 1
Service: 1
Service was bad, I waited 30 mins for a fruit punch drink. Server took away our drinks before we even finished it. Not impressed at all. Will not return
Atmosphere: 1
Food: 1
Service: 1
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