Brooklyn Bagel
7 Heyward St, Brooklyn
(347) 678-3928
Recent Reviews
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The place looks nice, but out of the three times we ordered coffee, only the third time we actually received what we asked for, even though the order is placed through a machine... Unfortunately, that time the coffee tasted burnt (or something was off), and it was so bad we couldn’t drink it...
Atmosphere: 3
Service: 1
The bagel was okay, however I would not recommend ordering an Acai Bowl. They have no idea how to prepare an acai bowl correctly. First, we received a completely different bowl from what we ordered. We gave it back and asked for the correct order that we placed. The second bowl we received was completely frozen. Even the fruits on top were frozen. We were not able to eat it and gave it back.
Do not recommend.
Update: I wanted my money back for the Acai Bowl. The employee barely spoke any english and after a while he apparently called his Boss in order to discuss the problem. We waited but the boss never showed up. We never got our money back.
Atmosphere: 2
Service: 1
This place has an amazing shakshuka - I've been meaning to try other things but have gotten that twice in a row because it was so good the first time. Comes with really good sourdough and salsa as well. Only negative thing I have to say is that they didn't turn off their online ordering on Yom Kippur so I ordered and paid only to get there and find it closed (I didn't realize it was a holiday until I got there). That said, I was able to show them screenshots of that order and get the order filled a different day without paying again
Atmosphere: 4
Food: 5
Service: 4
Food looks nothing like the menu photos. Pancakes with maple syrup had no maple syrup at all. The 6 blueberries were still frozen. They forgot my orange juice. We spoke to the chef. Little joy.
On a positive note the coffee was good as was the juice when I eventually got it.
Keep your receipt so you can show what you actually ordered.
Atmosphere: 3
Food: 2
Service: 1
Awful.
I ordered the spinach egg white sandwich, literally had no spinach and it was super greasy. I couldn't even complain to the staff because he couldn't speak English. I will not be returning ever.
THEY DO NOT FULFILL YOUR ORDER PROPERLY AND THEY HAVE TERRIBLE CUSTOMER SERVICE!!!
AS NASTY AS EVER!!!!
Service: 1
Yum! Best bagel I had in NYC. Freshly baked, good ingredients, nice lemonades. It’s a bit smaller than usual bagels in the city, but it’s a perfect portion for me :)
Atmosphere: 5
Food: 5
Service: 4
I Made an online order through their website... received wrong and spoiled food, I ordered an acai bowl but got some frozen thing instead... got a stale croissant and sour cheese on my salad....
I contacted the store owner/manager, but instead of getting help, I got a nasty attitude from him with no compensation at all...
Not worth trying this store
This place is absolutely beautiful and very clean. Everything is well organized and professional, with a calm and elegant atmosphere. Even though the staff didn’t smile much, the overall experience was still pleasant. I ordered a Tourist Bagel, but honestly, it wasn’t very tasty. Still, I will definitely come back and try something else next time. I would recommend this place for its cleanliness and design.
Coffe is bad
Restaurantji Recommends
Overpriced
Small selection
Poor customer service
More marketing than good food. Their instagram photos looks very good but the reality is different. I take a shakshuka sandwich with baguette but the baguette was very thin not crunchy, and the shakshuka was not fresh. I left disappointed.
The food is delicious. The service on the phone was perfect, but in the store, it could be a little bit better, and the atmosphere I remember when it was more private upstairs. I like it much better that way
No bathroom, no WiFi, no outlets. Lox bagel sandwich was small and stale for $12.50.
Good kosher bakery and take out food
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