Brooklyn Hero Shop
270 Vanderbilt Ave, Brooklyn
(718) 576-3958
Recent Reviews
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Actively chewing the porcetta sandwich as I write this because it’s easily one of the best, freshest sandwiches I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Steep prices but the sandwiches are extraordinary and the owner is a kind soul. The turkey is roasted in house and the softest juiciest I've ever had in a sandwich. By far the best gluten free roll I've had a sandwich on and no reaction to any cross contamination. We came here from across the country on our honeymoon and have found a place we'll be sure to come back to.
Atmosphere: 4
Food: 5
Service: 5
Ordered the Spicy Eggplant sandwich, Korean Fried Chicken sandwich and the Mexican salad from doordash. We were charged 19.50 for a box of lettuce and a couple slices of avocado. No tomatoes or bacon as advertised. The sandwiches were quite stale too. We've ordered from this spot in the past but everything today was stale and tasted off.
Food: 1
The spicy eggplant sandwich is delicious
Food: 5
Good. Very good sandwiches. Expensive, though, but worth it
Atmosphere: 5
Food: 5
Service: 5
Just ordered the mortadella sandwich - took one bite and it was inedible. Bread was stale and the sandwich did not have any flavor. Sad.
Atmosphere: 3
Food: 2
Service: 4
Beautiful shop, great sandwiches, amazing staff!
Atmosphere: 5
Food: 5
Service: 5
I live in the neighborhood, and being Italian myself, was always thoroughly charmed by the vibe of this place. I don’t have the money to eat here regularly, as it’s quite expensive and there are way too many options — but I’ve eaten enough to report that the sandwiches are not that great, and I feel discouraged from trying any more of them out. (The reviews here seem to rave about the Nashville Fried Chicken? Ugh. Fried chicken has this city in a chokehold and I just don’t get it).
In terms of the Italian offerings, I have found the ingredients to be flavorless and mushy — the eggplant parm had no crisp or seasoning, the sauce & cheese was bland, and if it weren’t for the hot peppers on the overly-drenched Italian beef I’d have wondered if I lost my sense of taste to COVID. The cold cuts and veg seem like your basic corner deli selections. Meatballs felt microwaved. The bread is likewise super soft and boring. Nothing is served with any polish or care. I never even got around to the sausage & pepper hero which should be the jewel in the crown of any Italian shop.
If you like this place then keep going and support them. If you have favorite sandwich suggestions I’ll give it another shot. But everything that is served should be 100%, yeah? I think they would benefit greatly from reducing the menu by at least half to the essentials, and focusing on higher quality ingredients, seasonings and preparation.
Atmosphere: 4
Food: 1
Service: 3
Got the chicken Italian on hero. Fire - simple but delicious
Atmosphere: 5
Food: 5
Service: 5
I went there for uber pick up the Reception is very angry man he treat me like im asking money
Restaurantji Recommends
Amazing EVERYTHING. I’m new to the neighborhood so today was my first time and trust meeee it is NOT my last. Rob provided us with top tier customer service and everything I tried was delicious. I will absolutely be coming back and highly recommending this spot!
Atmosphere: 5
Food: 5
Service: 5
Honestly was expecting more because their prices are high. I got this fried shrimp sandwich. It was very mediocre, it lacked of flavor, the bread was so dry. It was very expensive for what it is. The service was good! The workers were nice at least.
Atmosphere: 3
Food: 3
Service: 5
They shrinkflated the chicken parm lol
Food: 3
Service: 3
The owner Robert is a great guy and the Rustico sandwich is amazing
Atmosphere: 5
Food: 5
Service: 5
I love it here! rob and crew are awsome and you can do a little karaoke while you wait..wait time isn’t long so don’t do a concert lol
Atmosphere: 5
Food: 5
Service: 5
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