They completely gave me the wrong order after I tripe attempted to confirm it.
Atmosphere: 1
Food: 1
Service: 1
Catherine Nguyen
I got the salt and pepper bagel. The bagel was so salty. I spent 10 minutes scraping salt off but the top was still covered in salt.
Atmosphere: 5
Food: 2
Service: 5
Matt Widdicombe
Visited here in February as was right across from our hotel. we bought an Everything bagel with butter and a coffee on the first day of our trip - we were SOLD, made it our 1st stop of each day before going off sightseeing.
Have not managed to find a bagel as fresh or tasty since.
Atmosphere: 5
Food: 5
Service: 5
Sean Broesler
How can you have a bagel shop in Brooklyn that doesn’t open until 7am? What about people that work for a living, construction or EMT or service or whatever? We need to have breakfast too and the hours this place is open are an insult
Wendy Treuhaft Bencivengo
In looking for a place to have breakfast, we wandered in off the street to Brownstone Bagels. Brownstone Bagels has a delicious assortment of bagels, and sandwiches, along with several other items on the menu. One thing that I really noticed about this establishment was the customer service. There was a mistake in my order (could’ve been a miscommunication on our part), and the young woman behind the counter could not have been more accommodating and apologetic. One never knows when they approach the counter to make a return what kind of feedback they’re going to receive. They immediately remade my order and continued to apologize in a way other businesses should emulate. My avocado toast was delicious, and my husband‘s peanut butter and banana bagel was top-notch.
Atmosphere: 5
Food: 4
Service: 5
C H
Very overpriced for the quality of these bagels but not many options within a walking distance unfortunately.
Food: 1
Jeff Borack
This is a completely unsubstantiated rumor, but me and my wife believe there is a hint of vanilla in the egg bagels, which makes them taste a bit like yellow cake mix. If you stumble across this review, definitely give the egg bagels here a try. Everything else here is excellent too.
Atmosphere: 4
Food: 5
Service: 5
Karlie J.
Bad customer service I don’t recommend at all
Harrison Thai
Oh brownstone bagels how I wish you had competition because you are pretty terrible. Been in the neighborhood for over ten years and have seen you change ownership but one thing that is a constant is my wish for a better bagel spot. My simple order falls apart after two blocks every single time. I write this as I scoop my capers, tomato and cream cheese into my mouth with my fingers because your bagel melted. #rip
Atmosphere: 1
Food: 1
Service: 3
Cameron
Phenomenal bagels, and the nicest and accommodating folks working there I've seen in NYC. Made my morning and if I lived here I'd be a regular.
Incredible Bagel, I’m from out of state and it was life-changing, and came with a promotional free coffee
Atmosphere: 5
Food: 5
Service: 5
Mila Mercedes
Literally the worst bagel i have ever put in my mouth. Bacon under cooked, sausage patty terrible, bagel was burnt, stale and flavorless. No one from New York goes here. I never leave reviews but it was so bad I had to. Absolutely terrible. At least the service was good but food was absolutely disgusting. Save your money and dont waste your time
Atmosphere: 4
Food: 1
Service: 5
Fernando Fuentes
Flew in from LA Wednesday morning and decided to try a NY bagel for the first time ever and it was amazing! Had their garlic bagel with jalapeño Asiago and bacon cheddar cream cheese!
Atmosphere: 5
Food: 5
Service: 5
John Bertrand
Bagel was stale. It tasted a few days old. I paid $8 for one bagel with cream cheese. The menu does not have any prices on them, so you are rolling a dice. If you’re looking for fresh bagels, do not go to this place. There’s plenty other options in Brooklyn too chose from.
Atmosphere: 4
Food: 1
Service: 3
William Morris
I've been coming to Brownstone for years now, and they're consistently the best bagels in the neighborhood. Great service, too - I ordered delivery, and when I let them know I'd missed an item, they not only replaced the missing bagel but gave me the cream cheese I wanted to add, gratis. Excellent bagel shop, excellent people.
They completely gave me the wrong order after I tripe attempted to confirm it.
Atmosphere: 1
Food: 1
Service: 1
I got the salt and pepper bagel. The bagel was so salty. I spent 10 minutes scraping salt off but the top was still covered in salt.
Atmosphere: 5
Food: 2
Service: 5
Visited here in February as was right across from our hotel.
we bought an Everything bagel with butter and a coffee on the first day of our trip - we were SOLD, made it our 1st stop of each day before going off sightseeing.
Have not managed to find a bagel as fresh or tasty since.
Atmosphere: 5
Food: 5
Service: 5
How can you have a bagel shop in Brooklyn that doesn’t open until 7am? What about people that work for a living, construction or EMT or service or whatever? We need to have breakfast too and the hours this place is open are an insult
In looking for a place to have breakfast, we wandered in off the street to Brownstone Bagels. Brownstone Bagels has a delicious assortment of bagels, and sandwiches, along with several other items on the menu. One thing that I really noticed about this establishment was the customer service. There was a mistake in my order (could’ve been a miscommunication on our part), and the young woman behind the counter could not have been more accommodating and apologetic. One never knows when they approach the counter to make a return what kind of feedback they’re going to receive. They immediately remade my order and continued to apologize in a way other businesses should emulate. My avocado toast was delicious, and my husband‘s peanut butter and banana bagel was top-notch.
Atmosphere: 5
Food: 4
Service: 5
Very overpriced for the quality of these bagels but not many options within a walking distance unfortunately.
Food: 1
This is a completely unsubstantiated rumor, but me and my wife believe there is a hint of vanilla in the egg bagels, which makes them taste a bit like yellow cake mix. If you stumble across this review, definitely give the egg bagels here a try. Everything else here is excellent too.
Atmosphere: 4
Food: 5
Service: 5
Bad customer service I don’t recommend at all
Oh brownstone bagels how I wish you had competition because you are pretty terrible. Been in the neighborhood for over ten years and have seen you change ownership but one thing that is a constant is my wish for a better bagel spot. My simple order falls apart after two blocks every single time. I write this as I scoop my capers, tomato and cream cheese into my mouth with my fingers because your bagel melted. #rip
Atmosphere: 1
Food: 1
Service: 3
Phenomenal bagels, and the nicest and accommodating folks working there I've seen in NYC. Made my morning and if I lived here I'd be a regular.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Incredible Bagel, I’m from out of state and it was life-changing, and came with a promotional free coffee
Atmosphere: 5
Food: 5
Service: 5
Literally the worst bagel i have ever put in my mouth. Bacon under cooked, sausage patty terrible, bagel was burnt, stale and flavorless. No one from New York goes here. I never leave reviews but it was so bad I had to. Absolutely terrible. At least the service was good but food was absolutely disgusting. Save your money and dont waste your time
Atmosphere: 4
Food: 1
Service: 5
Flew in from LA Wednesday morning and decided to try a NY bagel for the first time ever and it was amazing! Had their garlic bagel with jalapeño Asiago and bacon cheddar cream cheese!
Atmosphere: 5
Food: 5
Service: 5
Bagel was stale. It tasted a few days old. I paid $8 for one bagel with cream cheese. The menu does not have any prices on them, so you are rolling a dice. If you’re looking for fresh bagels, do not go to this place. There’s plenty other options in Brooklyn too chose from.
Atmosphere: 4
Food: 1
Service: 3
I've been coming to Brownstone for years now, and they're consistently the best bagels in the neighborhood. Great service, too - I ordered delivery, and when I let them know I'd missed an item, they not only replaced the missing bagel but gave me the cream cheese I wanted to add, gratis. Excellent bagel shop, excellent people.
Atmosphere: 5
Food: 5
Service: 5
Loading...