Worst BWW, I've visited. Service sucked. One girl for almost the entire floor because of short staff. Another girl came on the shift while I sat there for nearly 35 minutes. She got right on her phone scrolling through social media. This place also wasn't worth the food and price for somewhat ok food. I've been to Halal chicken spots, and their chicken is 10 times better.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
Chris Juca
Amazing food and service! I got the Parmesan garlic traditional wings with fries! I also asked to have a chocolate chip cookie warmed up. So delicious! 😋 🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Jacqueline Monaco (Jackie)
Ordered Delivery on Superbowl Sunday........ ONLINE 3hr waiting for 1Hr Promise.. ...... Maybe Gonna try on a Regular Sunday!!!!!! IT Wasn't Terrible ✌🏻
Food: 4
Service: 3
l Genna
Everytime I come into the pick up line I have to wait 20 mins just to see someone
Atmosphere: 1
Food: 3
Service: 1
Donald S
There is never a greater by the door, and you always have to stand up waiting to be noticed, food Is always over cooked, waitress wrote down my order but still got it wrong! And this time they gave me 9 wings for my 10 piece! Count your wings, people and check your receipt because my waitress got my order wrong and added her correction to my bill over charging me, im so glad i checked my receipt before just paying. My desert was sitting in the kitchen so long the ice cream melted, and it wasn't even busy! Don't think I would return to this location. After visiting for over 4 years, they still can't get it together. It's a shame. It's as if they short staff the restaurant on purpose cuting cost on the expense of customer satisfaction. Why would you want your customers to come back?
Ordered bonless wings and fries, this was probably sitting there all day. Not good at all. food was cold and hard! Tables were dirty, and menues felt sticky. Didnt even have papertowel in the restroom. Probably understaffed, no idea. wouldnt reccomend.
Atmosphere: 2
Food: 1
Service: 2
Michelle Price
Great atmosphere, great music, great service
Vegetarian options: The black bean burger is excellent and so are thr fried cauliflower bites
Atmosphere: 5
Food: 5
Service: 5
L. “James R.” R.
Drive by Gateway center , didn't go in
Carol Rutkowski
Great food!!Comfort food all the way!!
Atmosphere: 4
Food: 4
Service: 4
Tameiko Lee
I went with my family and the food was so not good the chicken was hard, and not cooked all the way throughout made me feel so sick the service was a mess you waited so long just to get drinks the tables were sticky like no one is cleaning them
I ordered food for take out and the employees are shooting a basketball in the back of an empty restaurant. There are several orders on the shelf ready with nobody to hand them out.
Service: 1
Anissa Harriott
Not enough servers and takes to long to deliver order
Rachael Syl
Waiting too long for a table. Hostess not at front
Travis Pulliza
Wish I didn’t have to do this but wow… this was the worst. Order drinks that never came, Was told they are short staffed on a Thursday, which there was only a total of eight tables in the entire establishment…. Never got our drinks, which was two virgin drinks, and one beer….. The Smashburger was burnt, and the wings were overcooked… Save your money and go to McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Sam Sam
Very bad service an slow an honestly only if u have patients go if not u wait forever
Worst BWW, I've visited. Service sucked. One girl for almost the entire floor because of short staff. Another girl came on the shift while I sat there for nearly 35 minutes. She got right on her phone scrolling through social media. This place also wasn't worth the food and price for somewhat ok food. I've been to Halal chicken spots, and their chicken is 10 times better.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
Amazing food and service! I got the Parmesan garlic traditional wings with fries! I also asked to have a chocolate chip cookie warmed up. So delicious! 😋 🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Ordered Delivery on Superbowl Sunday........ ONLINE
3hr waiting for 1Hr Promise.. ......
Maybe Gonna try on a Regular Sunday!!!!!! IT Wasn't Terrible ✌🏻
Food: 4
Service: 3
Everytime I come into the pick up line I have to wait 20 mins just to see someone
Atmosphere: 1
Food: 3
Service: 1
There is never a greater by the door, and you always have to stand up waiting to be noticed, food Is always over cooked, waitress wrote down my order but still got it wrong! And this time they gave me 9 wings for my 10 piece! Count your wings, people and check your receipt because my waitress got my order wrong and added her correction to my bill over charging me, im so glad i checked my receipt before just paying. My desert was sitting in the kitchen so long the ice cream melted, and it wasn't even busy! Don't think I would return to this location. After visiting for over 4 years, they still can't get it together. It's a shame. It's as if they short staff the restaurant on purpose cuting cost on the expense of customer satisfaction. Why would you want your customers to come back?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Honey BBQ, Beer-Battered Onion Rings, Hot, Traditional, Wings, Mango Habanero, Chicken Wings
Ordered bonless wings and fries, this was probably sitting there all day. Not good at all. food was cold and hard! Tables were dirty, and menues felt sticky. Didnt even have papertowel in the restroom. Probably understaffed, no idea. wouldnt reccomend.
Atmosphere: 2
Food: 1
Service: 2
Great atmosphere, great music, great service
Vegetarian options: The black bean burger is excellent and so are thr fried cauliflower bites
Atmosphere: 5
Food: 5
Service: 5
Drive by Gateway center , didn't go in
Great food!!Comfort food all the way!!
Atmosphere: 4
Food: 4
Service: 4
I went with my family and the food was so not good the chicken was hard, and not cooked all the way throughout made me feel so sick the service was a mess you waited so long just to get drinks the tables were sticky like no one is cleaning them
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered food for take out and the employees are shooting a basketball in the back of an empty restaurant. There are several orders on the shelf ready with nobody to hand them out.
Service: 1
Not enough servers and takes to long to deliver order
Waiting too long for a table. Hostess not at front
Wish I didn’t have to do this but wow… this was the worst. Order drinks that never came, Was told they are short staffed on a Thursday, which there was only a total of eight tables in the entire establishment…. Never got our drinks, which was two virgin drinks, and one beer….. The Smashburger was burnt, and the wings were overcooked… Save your money and go to McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Very bad service an slow an honestly only if u have patients go if not u wait forever
Atmosphere: 1
Food: 3
Service: 1
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