The customer service is very very very bad, the manager came and yelled at us, the order panel gave the option of eat here ( restaurant ) or to go , My order was to eat here in the restaurant, they charged me for it and when we went to eat the manager yelled at us that that area was closed, there was no sign indicating that they were cleaning, or that the area was closed, and the place closes until 10 pm, it is incomprehensible, it was raining where we were going to eat on the street, on the sidewalk, it seems to me a great lack of respect and courtesy.
They called the police and we did not break the law, the law was broken by the manager when she disrespected us and yelled at us, and the restaurant because they did not have signs saying the area was closed or the area was being cleaned, even so, the eating area closed at 9 pm when the restaurant closes at 10 pm it is unfair it was raining, where were we going to eat outside on the street in the rain or on the sidewalk.
I do not recommend this restaurant, it has very, very bad customer service.
The photo is of the manager who yelled at us and I have as a witness the one who accompanied me to the appointment with my cancer doctors and to dinner.
Atmosphere: 1
Food: 1
Service: 1
Shahriar Lihin
Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Miguel Gonzalez
I have never had a problem at this location. Friendly staff granted. There's a language barrier, but amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Nubia Cacho
Parking: Nice location by the hwy
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Quito
Longest wait in the drive through. They must be co owners of Popeye's, that's where everyone else was going from waiting over 20 minutes.
Complete trash ordered about $83.00 worth of food for a family gathering and none of the burgers had anything on them. Just meat and bread. Hire people who know how to read so they know how to prepare an order. You should be ashamed. A call to corporate will be placed.
Atmosphere: 1
Food: 1
Service: 1
MarisV
Complete trash ordered about $83.00 worth of food for a family gathering and none of the burgers had anything on them. Just meat and bread. Hire people who know how to read so they know how to prepare an order. You should be ashamed. A call to corporate will be placed.
Atmosphere: 1
Food: 1
Service: 1
Károly Szász
The food was ok, the place was a bit "too simple", but otherwise everything was fine.
Atmosphere: 4
Food: 5
Service: 4
M Olivencia
This is one of the cleanliness, Burger King you would ever go to. Every time you walk in somebody's cleaning something. The food is fresh and hot. The workers are friendly and courteous ? Must try impossible burger ??
Rarely write reviews but, this was an awful experience by an extremely rude drive-thru worker tonight.I ordered a Chicken sandwich meal with & with a side of onion rings. Seems pretty simple until I opened my sandwich & saw onion rings in the actual sandwich. Didn't think was hard to fix & didn't warrant the lady working there to yelling at the top of her lungs. As she returned with my food I guess she felt great about giving me burnt fries & stale onion rings as retaliation!! This place shouldn't have people working there who make mistakes & then try to make people sick on purpose!!!
Atmosphere: 2
M Camp
After the store upgrade food and atmosphere are on point.
Atmosphere: 4
Food: 4
Service: 4
Amber Lewis
I come here every morning when the guy takes my order I never have a problem but the lady always seems to have an attitude or doesn’t want to do her job. I order the same thing everyday now today she clams I didn’t order a medium hashbrown as I do every morning but charged me the same price for a medium hashbrown then catches an attitude when I told her she didn’t give me my medium. She needs to stay home if she doesn’t want to do her job instead of having an attitude, I should get what I paid for.
The customer service is very very very bad, the manager came and yelled at us, the order panel gave the option of eat here ( restaurant ) or to go , My order was to eat here in the restaurant, they charged me for it and when we went to eat the manager yelled at us that that area was closed, there was no sign indicating that they were cleaning, or that the area was closed, and the place closes until 10 pm, it is incomprehensible, it was raining where we were going to eat on the street, on the sidewalk, it seems to me a great lack of respect and courtesy.
They called the police and we did not break the law, the law was broken by the manager when she disrespected us and yelled at us, and the restaurant because they did not have signs saying the area was closed or the area was being cleaned, even so, the eating area closed at 9 pm when the restaurant closes at 10 pm it is unfair it was raining, where were we going to eat outside on the street in the rain or on the sidewalk.
I do not recommend this restaurant, it has very, very bad customer service.
The photo is of the manager who yelled at us and I have as a witness the one who accompanied me to the appointment with my cancer doctors and to dinner.
Atmosphere: 1
Food: 1
Service: 1
Highly recommended
Atmosphere: 5
Food: 5
Service: 5
I have never had a problem at this location. Friendly staff granted. There's a language barrier, but amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Parking: Nice location by the hwy
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Longest wait in the drive through. They must be co owners of Popeye's, that's where everyone else was going from waiting over 20 minutes.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hamburger
Food always fresh and the employees are nice.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whopper Combo, Whopper Patty, Hamburger, Black Forest Gateau, Onion Rings
Complete trash ordered about $83.00 worth of food for a family gathering and none of the burgers had anything on them. Just meat and bread. Hire people who know how to read so they know how to prepare an order. You should be ashamed. A call to corporate will be placed.
Atmosphere: 1
Food: 1
Service: 1
Complete trash ordered about $83.00 worth of food for a family gathering and none of the burgers had anything on them. Just meat and bread. Hire people who know how to read so they know how to prepare an order. You should be ashamed. A call to corporate will be placed.
Atmosphere: 1
Food: 1
Service: 1
The food was ok, the place was a bit "too simple", but otherwise everything was fine.
Atmosphere: 4
Food: 5
Service: 4
This is one of the cleanliness, Burger King you would ever go to. Every time you walk in somebody's cleaning something. The food is fresh and hot. The workers are friendly and courteous ? Must try impossible burger ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast Sticks
Restaurantji Recommends
It was good
Atmosphere: 4
Food: 4
Service: 4
It's Burger King
Rarely write reviews but, this was an awful experience by an extremely rude drive-thru worker tonight.I ordered a Chicken sandwich meal with & with a side of onion rings. Seems pretty simple until I opened my sandwich & saw onion rings in the actual sandwich. Didn't think was hard to fix & didn't warrant the lady working there to yelling at the top of her lungs. As she returned with my food I guess she felt great about giving me burnt fries & stale onion rings as retaliation!! This place shouldn't have people working there who make mistakes & then try to make people sick on purpose!!!
Atmosphere: 2
After the store upgrade food and atmosphere are on point.
Atmosphere: 4
Food: 4
Service: 4
I come here every morning when the guy takes my order I never have a problem but the lady always seems to have an attitude or doesn’t want to do her job. I order the same thing everyday now today she clams I didn’t order a medium hashbrown as I do every morning but charged me the same price for a medium hashbrown then catches an attitude when I told her she didn’t give me my medium. She needs to stay home if she doesn’t want to do her job instead of having an attitude, I should get what I paid for.
Atmosphere: 2
Service: 1
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