Very good matcha. The strawberry one was amazing- not too sweet and good berry flavour. Cute aesthetic
Kristina Zhegunova
This is my second favorite Cha Cha Matcha location! I visit often, especially when in Dumbo. It’s the only place where I’m happy to buy matcha. Huge thanks to the team for their cleanliness, great service, and consistently high-quality matcha. Highly recommend! 🍵✨
Atmosphere: 5
Food: 5
Service: 5
Megan Michaud
I was there a few days ago with a group of 3 other ladies. There was a nor'easter (which none of us had any idea what that was not being NY or East Coast people) the store was quite. And a male worker was doing an interview. I ordered a beautiful people drink not realizing it was matcha and not coffee. I've only had matcha one other time and it wasn't my absolute favorite. The guy heard us talking about it and came around the counter and asked what the problem was. Someone else in my group spoke up for me. I didn't realize it was matcha. I asked if he could make me a hot mocha coffee (I asked because another girl in my group had asked if they do hot coffee and the cashier told her no. But he made me a hot coffee and no charge) so she went and got coffee elsewhere. Idk if it was a miscommunication or not. Anyways the guy went into the cabinet and made it for me and I was so grateful. I was sooooo cold as we had just had photoshoot in the area in the cold nor'easter rain. Thank you so so so much! (Make sure if your in the building they have this thing on the wall that is camera motion sensored when it flips to make the shape of whatever is in front of the camera! It was so cool!)
Atmosphere: 5
Food: 5
Service: 5
Glory Glory
Had a great experience!Shoutout to jasmine,very friendly and professional.and knowledgeable about cha cha matcha products. Good job jasmine will be returning.
Atmosphere: 5
Food: 5
Service: 5
Helen F
The service was seriously unpleasant. Employees looked so miserable and unpleasant. The drinks were mediocre at best. Had one person making the drinks and he was not very good at it. I had clumps of matcha. Was sooooo not worth the price. The atmosphere was, well this location is small it is inside the Timeout market with access from outside. But in my opinion not worth it and it was my first visit and will be the last. I love matcha. But probably could find better for probably cheaper and made better them watching them measure every drop of your drink is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Jan Jagielski
Very clean - very Good chocolate chip cookies!!!
Atmosphere: 5
Food: 5
Service: 5
Jairo Melara
I stopped by Cha Cha Matcha and decided to try a cold brew instead of matcha, it was fine, nothing special. I also ordered a pastry, but unfortunately it was old and stale. The staff seemed very unresponsive and low-energy, which made the experience a bit disappointing. The layout of the café is also confusing for newcomers; people didn’t seem to know where to go. That said, I do like that it has two entrances, it’s a cool feature; or maybe that’s why it confuses people? Overall, not the best experience.
Atmosphere: 3
Food: 1
Service: 1
Josh Tenby
Came in en route to a meeting to grab a quick coffee. Expected the standard average NYC cappuccino but very pleasantly surprised to get what was probably the best coffee I have had in NYC and for sure best in Brooklyn
Service: 5
Zero Suave
The wait can be a little while but this is due to hand crafting each drink. Speaking of which my daughter had the Chai Latte, She tends to like more chai in my lattes the atmosphere and esthetics of the shop are top tier. Stop by is your in the area!
Atmosphere: 5
Food: 3
Service: 4
sam
I recently had the chance to visit Cha Cha Matcha while exploring Dumbo, and I was eager to check them out. The service at the franchise was definitely a highlight; the staff was fast, friendly, and made the ordering process smooth and enjoyable. I decided to try the strawberry matcha, which sounded intriguing and perfect for a refreshing treat.
While I was excited to dig in, I found the matcha itself to be just average. The flavor was somewhat underwhelming, and I noticed a distinct aftertaste that lingered longer than I would have liked. Unfortunately, the syrup was so overpowering that it masked the matcha’s natural flavor, making it hard to appreciate its subtleties. For $8, I expected a more blend of flavors that highlighted the matcha itself rather than overshadowing it.
I did enjoy the nice atmosphere of the shop, inside the big time out market, which made for a pleasant place to relax and enjoy the experience. The taste of the strawberry matcha didn’t quite meet my expectations. I might be willing to give Cha Cha Matcha another try with a different drink next time!
Parking: Parking for Cha Cha Matcha can be a bit of a hassle, as it’s quite far from the actual location. You’ll need to plan ahead, as finding a nearby spot can take some time. The streets in Dumbo can get crowded, especially on weekends, so be prepared for a little bit of a trek. Once you find parking, be ready for a short walk to the market. The distance isn’t too bad, but it does require some extra effort.
Matcha was very diluted with the milk and no flavor at all. And the color was the lightest green, I had to request extra matcha shot in it. For a place that has matcha in the name you think they would specialize in making good matcha.
Atmosphere: 3
Food: 1
Service: 4
D C
Very cute aesthetic coffee shop. Got a Mocha that was very delicious and a croissant. Although a high price point it was satisfactory. Plus everything was compostable.
Atmosphere: 5
Food: 4
Service: 5
Aigo M (Miss Aigo)
A refreshing drink, thank you for making such a good drink and it tastes so healthy!
Atmosphere: 5
Food: 5
Service: 5
Saleena
As a big matcha lover I tried the matcha latte and it was good, but not as good as I was expecting for a matcha specialized franchise.
Shop vibes are very cute decor wise with a good amount of seating, they have their own Cha Cha merch you can buy for die hard fans (hoodies etc), and the staff are pretty friendly!
Atmosphere: 5
Food: 4
Service: 5
ash
The cookies were amazing, and there were these two girls working that lowkey had romantic chemistry with each other… I hope they ended up together
Very good matcha. The strawberry one was amazing- not too sweet and good berry flavour. Cute aesthetic
This is my second favorite Cha Cha Matcha location! I visit often, especially when in Dumbo. It’s the only place where I’m happy to buy matcha. Huge thanks to the team for their cleanliness, great service, and consistently high-quality matcha. Highly recommend! 🍵✨
Atmosphere: 5
Food: 5
Service: 5
I was there a few days ago with a group of 3 other ladies. There was a nor'easter (which none of us had any idea what that was not being NY or East Coast people) the store was quite. And a male worker was doing an interview. I ordered a beautiful people drink not realizing it was matcha and not coffee. I've only had matcha one other time and it wasn't my absolute favorite. The guy heard us talking about it and came around the counter and asked what the problem was. Someone else in my group spoke up for me. I didn't realize it was matcha. I asked if he could make me a hot mocha coffee (I asked because another girl in my group had asked if they do hot coffee and the cashier told her no. But he made me a hot coffee and no charge) so she went and got coffee elsewhere. Idk if it was a miscommunication or not. Anyways the guy went into the cabinet and made it for me and I was so grateful. I was sooooo cold as we had just had photoshoot in the area in the cold nor'easter rain. Thank you so so so much!
(Make sure if your in the building they have this thing on the wall that is camera motion sensored when it flips to make the shape of whatever is in front of the camera! It was so cool!)
Atmosphere: 5
Food: 5
Service: 5
Had a great experience!Shoutout to jasmine,very friendly and professional.and knowledgeable about cha cha matcha products. Good job jasmine will be returning.
Atmosphere: 5
Food: 5
Service: 5
The service was seriously unpleasant. Employees looked so miserable and unpleasant. The drinks were mediocre at best. Had one person making the drinks and he was not very good at it. I had clumps of matcha. Was sooooo not worth the price. The atmosphere was, well this location is small it is inside the Timeout market with access from outside. But in my opinion not worth it and it was my first visit and will be the last. I love matcha. But probably could find better for probably cheaper and made better them watching them measure every drop of your drink is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Very clean - very Good chocolate chip cookies!!!
Atmosphere: 5
Food: 5
Service: 5
I stopped by Cha Cha Matcha and decided to try a cold brew instead of matcha, it was fine, nothing special. I also ordered a pastry, but unfortunately it was old and stale. The staff seemed very unresponsive and low-energy, which made the experience a bit disappointing. The layout of the café is also confusing for newcomers; people didn’t seem to know where to go. That said, I do like that it has two entrances, it’s a cool feature; or maybe that’s why it confuses people? Overall, not the best experience.
Atmosphere: 3
Food: 1
Service: 1
Came in en route to a meeting to grab a quick coffee. Expected the standard average NYC cappuccino but very pleasantly surprised to get what was probably the best coffee I have had in NYC and for sure best in Brooklyn
Service: 5
The wait can be a little while but this is due to hand crafting each drink. Speaking of which my daughter had the Chai Latte, She tends to like more chai in my lattes the atmosphere and esthetics of the shop are top tier. Stop by is your in the area!
Atmosphere: 5
Food: 3
Service: 4
I recently had the chance to visit Cha Cha Matcha while exploring Dumbo, and I was eager to check them out. The service at the franchise was definitely a highlight; the staff was fast, friendly, and made the ordering process smooth and enjoyable. I decided to try the strawberry matcha, which sounded intriguing and perfect for a refreshing treat.
While I was excited to dig in, I found the matcha itself to be just average. The flavor was somewhat underwhelming, and I noticed a distinct aftertaste that lingered longer than I would have liked. Unfortunately, the syrup was so overpowering that it masked the matcha’s natural flavor, making it hard to appreciate its subtleties. For $8, I expected a more blend of flavors that highlighted the matcha itself rather than overshadowing it.
I did enjoy the nice atmosphere of the shop, inside the big time out market, which made for a pleasant place to relax and enjoy the experience. The taste of the strawberry matcha didn’t quite meet my expectations. I might be willing to give Cha Cha Matcha another try with a different drink next time!
Parking: Parking for Cha Cha Matcha can be a bit of a hassle, as it’s quite far from the actual location. You’ll need to plan ahead, as finding a nearby spot can take some time. The streets in Dumbo can get crowded, especially on weekends, so be prepared for a little bit of a trek. Once you find parking, be ready for a short walk to the market. The distance isn’t too bad, but it does require some extra effort.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Berrylicious
Restaurantji Recommends
Matcha was very diluted with the milk and no flavor at all. And the color was the lightest green, I had to request extra matcha shot in it. For a place that has matcha in the name you think they would specialize in making good matcha.
Atmosphere: 3
Food: 1
Service: 4
Very cute aesthetic coffee shop. Got a Mocha that was very delicious and a croissant. Although a high price point it was satisfactory. Plus everything was compostable.
Atmosphere: 5
Food: 4
Service: 5
A refreshing drink, thank you for making such a good drink and it tastes so healthy!
Atmosphere: 5
Food: 5
Service: 5
As a big matcha lover I tried the matcha latte and it was good, but not as good as I was expecting for a matcha specialized franchise.
Shop vibes are very cute decor wise with a good amount of seating, they have their own Cha Cha merch you can buy for die hard fans (hoodies etc), and the staff are pretty friendly!
Atmosphere: 5
Food: 4
Service: 5
The cookies were amazing, and there were these two girls working that lowkey had romantic chemistry with each other… I hope they ended up together
Atmosphere: 5
Food: 5
Service: 5
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