They have a collab with purely elizabeth for a limited time and the pistachio matcha…..?!!! so good but so sad it’ll be gone soon. justine and leslie were so kind and I will be back to get it again!!
Atmosphere: 5
Food: 5
Service: 5
Mikayla W
I can’t believe cha cha matcha uses tenzo matcha brand instead of their own. Tenzo is the bare minimum of matcha powder. I have been a loyal customer for years but it’s such a rip off. Have they also been selling the tins of matcha for $52+ using tenzo? Wow. Everyone locate to different matcha cafes who choose integrity and better quality matcha
Atmosphere: 1
Food: 1
Service: 1
Andy Phuong
The tea here is great and staff is friendly… my only downside is how the seating is… it’s just awkward I guess? You’ll see what I mean lol but I would come back for the tea, matcha was good.
Atmosphere: 3
Food: 5
Service: 5
Shantnu Singh
Mona is the best. She's amazing with customers and always does what she can to ensure that the customer feels respected and properly taken care of. I always notice that she's willing to provide samples within a moments notice as well as keeping a smile on her face, not to mention if someone doesn't like a drink, she'll help in whatever way she can in order to provide them an experience that wouldn't leave them upset. I come here regularly and I see so many customers happy with her service. I'm glad that you guys have taken the time to hire the proper people to run this store. Would come back here and recommend to friends solely for the friendly qualities of the workers here.
Atmosphere: 5
Food: 5
Service: 5
Lucero Molina Cervetto
first time trying matcha at cha cha matcha chain and had an overall good experience! the service was good and the drink came out quick, though that might have also been due to small to no line. the matcha itself was good and they had a variety of options to try. i tried the regular matcha latte with oat milk and enjoyed it! not my favorite matcha latte but *very* nonetheless.
Atmosphere: 5
Food: 5
Service: 5
Isabelle Cho
Interior was super cute and aesthetic. Matcha was good. Surprisingly my parents really enjoyed the matcha lemonade. Staff was friendly, inside was clean, with a few tables sit at.
Bonnie Ye
It’s a cute shop. The menu is simple with matcha and non-matcha options. I ordered a berrylicious smoothie and a strawberry matcha. The smoothie was good. The matcha drink didn’t have strong matcha taste because it was overpowered by the strawberry flavor. It’s $8 for a small matcha drink (their regular size) and $12 for a smoothie. The price is kinda expected for its location but not worth the price.
Atmosphere: 4
Food: 3
Service: 3
Alice Dean
The matcha here is soooo good!! I got an Iced Strawberry Matcha with a funfetti cookie and both tasted amazing!! The location is so close to the iconic Manhattan Bridge view and within a food market, so it's perfect to grab a drink on your way to find something for lunch! The store is well decorated and had a good amount of seating! The person serving me was so lovely and chatty, which made the experience better!
Atmosphere: 5
Food: 5
Service: 5
Wiktoria
A lovely café. Beautiful interior and very delicious drinks.
Atmosphere: 5
Food: 5
Service: 5
Gianinna Navarro
Greta matcha! You can get the simple one or any kind of them and it’s going to be delicious 😋
Very good matcha. The strawberry one was amazing- not too sweet and good berry flavour. Cute aesthetic
Kristina Zhegunova
This is my second favorite Cha Cha Matcha location! I visit often, especially when in Dumbo. It’s the only place where I’m happy to buy matcha. Huge thanks to the team for their cleanliness, great service, and consistently high-quality matcha. Highly recommend! 🍵✨
Atmosphere: 5
Food: 5
Service: 5
Megan Michaud
I was there a few days ago with a group of 3 other ladies. There was a nor'easter (which none of us had any idea what that was not being NY or East Coast people) the store was quite. And a male worker was doing an interview. I ordered a beautiful people drink not realizing it was matcha and not coffee. I've only had matcha one other time and it wasn't my absolute favorite. The guy heard us talking about it and came around the counter and asked what the problem was. Someone else in my group spoke up for me. I didn't realize it was matcha. I asked if he could make me a hot mocha coffee (I asked because another girl in my group had asked if they do hot coffee and the cashier told her no. But he made me a hot coffee and no charge) so she went and got coffee elsewhere. Idk if it was a miscommunication or not. Anyways the guy went into the cabinet and made it for me and I was so grateful. I was sooooo cold as we had just had photoshoot in the area in the cold nor'easter rain. Thank you so so so much! (Make sure if your in the building they have this thing on the wall that is camera motion sensored when it flips to make the shape of whatever is in front of the camera! It was so cool!)
Atmosphere: 5
Food: 5
Service: 5
Glory Glory
Had a great experience!Shoutout to jasmine,very friendly and professional.and knowledgeable about cha cha matcha products. Good job jasmine will be returning.
Atmosphere: 5
Food: 5
Service: 5
Helen F
The service was seriously unpleasant. Employees looked so miserable and unpleasant. The drinks were mediocre at best. Had one person making the drinks and he was not very good at it. I had clumps of matcha. Was sooooo not worth the price. The atmosphere was, well this location is small it is inside the Timeout market with access from outside. But in my opinion not worth it and it was my first visit and will be the last. I love matcha. But probably could find better for probably cheaper and made better them watching them measure every drop of your drink is ridiculous
They have a collab with purely elizabeth for a limited time and the pistachio matcha…..?!!! so good but so sad it’ll be gone soon. justine and leslie were so kind and I will be back to get it again!!
Atmosphere: 5
Food: 5
Service: 5
I can’t believe cha cha matcha uses tenzo matcha brand instead of their own. Tenzo is the bare minimum of matcha powder. I have been a loyal customer for years but it’s such a rip off. Have they also been selling the tins of matcha for $52+ using tenzo? Wow. Everyone locate to different matcha cafes who choose integrity and better quality matcha
Atmosphere: 1
Food: 1
Service: 1
The tea here is great and staff is friendly… my only downside is how the seating is… it’s just awkward I guess? You’ll see what I mean lol but I would come back for the tea, matcha was good.
Atmosphere: 3
Food: 5
Service: 5
Mona is the best. She's amazing with customers and always does what she can to ensure that the customer feels respected and properly taken care of. I always notice that she's willing to provide samples within a moments notice as well as keeping a smile on her face, not to mention if someone doesn't like a drink, she'll help in whatever way she can in order to provide them an experience that wouldn't leave them upset. I come here regularly and I see so many customers happy with her service. I'm glad that you guys have taken the time to hire the proper people to run this store. Would come back here and recommend to friends solely for the friendly qualities of the workers here.
Atmosphere: 5
Food: 5
Service: 5
first time trying matcha at cha cha matcha chain and had an overall good experience! the service was good and the drink came out quick, though that might have also been due to small to no line. the matcha itself was good and they had a variety of options to try. i tried the regular matcha latte with oat milk and enjoyed it! not my favorite matcha latte but *very* nonetheless.
Atmosphere: 5
Food: 5
Service: 5
Interior was super cute and aesthetic. Matcha was good. Surprisingly my parents really enjoyed the matcha lemonade. Staff was friendly, inside was clean, with a few tables sit at.
It’s a cute shop. The menu is simple with matcha and non-matcha options. I ordered a berrylicious smoothie and a strawberry matcha. The smoothie was good. The matcha drink didn’t have strong matcha taste because it was overpowered by the strawberry flavor. It’s $8 for a small matcha drink (their regular size) and $12 for a smoothie. The price is kinda expected for its location but not worth the price.
Atmosphere: 4
Food: 3
Service: 3
The matcha here is soooo good!! I got an Iced Strawberry Matcha with a funfetti cookie and both tasted amazing!!
The location is so close to the iconic Manhattan Bridge view and within a food market, so it's perfect to grab a drink on your way to find something for lunch!
The store is well decorated and had a good amount of seating!
The person serving me was so lovely and chatty, which made the experience better!
Atmosphere: 5
Food: 5
Service: 5
A lovely café. Beautiful interior and very delicious drinks.
Atmosphere: 5
Food: 5
Service: 5
Greta matcha! You can get the simple one or any kind of them and it’s going to be delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good matcha. The strawberry one was amazing- not too sweet and good berry flavour. Cute aesthetic
This is my second favorite Cha Cha Matcha location! I visit often, especially when in Dumbo. It’s the only place where I’m happy to buy matcha. Huge thanks to the team for their cleanliness, great service, and consistently high-quality matcha. Highly recommend! 🍵✨
Atmosphere: 5
Food: 5
Service: 5
I was there a few days ago with a group of 3 other ladies. There was a nor'easter (which none of us had any idea what that was not being NY or East Coast people) the store was quite. And a male worker was doing an interview. I ordered a beautiful people drink not realizing it was matcha and not coffee. I've only had matcha one other time and it wasn't my absolute favorite. The guy heard us talking about it and came around the counter and asked what the problem was. Someone else in my group spoke up for me. I didn't realize it was matcha. I asked if he could make me a hot mocha coffee (I asked because another girl in my group had asked if they do hot coffee and the cashier told her no. But he made me a hot coffee and no charge) so she went and got coffee elsewhere. Idk if it was a miscommunication or not. Anyways the guy went into the cabinet and made it for me and I was so grateful. I was sooooo cold as we had just had photoshoot in the area in the cold nor'easter rain. Thank you so so so much!
(Make sure if your in the building they have this thing on the wall that is camera motion sensored when it flips to make the shape of whatever is in front of the camera! It was so cool!)
Atmosphere: 5
Food: 5
Service: 5
Had a great experience!Shoutout to jasmine,very friendly and professional.and knowledgeable about cha cha matcha products. Good job jasmine will be returning.
Atmosphere: 5
Food: 5
Service: 5
The service was seriously unpleasant. Employees looked so miserable and unpleasant. The drinks were mediocre at best. Had one person making the drinks and he was not very good at it. I had clumps of matcha. Was sooooo not worth the price. The atmosphere was, well this location is small it is inside the Timeout market with access from outside. But in my opinion not worth it and it was my first visit and will be the last. I love matcha. But probably could find better for probably cheaper and made better them watching them measure every drop of your drink is ridiculous
Atmosphere: 1
Food: 1
Service: 1
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