Charleys Cheesesteaks and Wings

i ordered a cheesesteak and wings with two drinks (lemonades). the uber delivery guy told the employee my order is missing 2 drinks. the employee said no and GOODBYE. the drinks are literally on the receipt.

spent 24 dollars one one meal. Just to get home and realize it wasn't made right . Tried calling no answer. So I returned just for the manager to be rude. And it still wasnt made right. Wasn't going back a 3rd time. I won't be returning ever. Regardless of how much i crave it. If I wanted a cold sandwich I could have went to nasty Subway for much cheaper

Sandwich came with NO mayo and at and so little lettuce that it wasn't even funny. My "fully loaded" fries were all ranch, I couldn't taste the cheese. I called customer service because I drove an HOUR to this location due to the fact it's the closest and I've been coming to this one for years without issue. Customer service said they'd reach out to the manager and then said they refused to make it right or refund because that was the appropriate amount of lettuce and cheese. Which is a BLATANT LIE. No one even addressed the fact that the mayo wasn't even on the sandwich. Im furious. As a loyal customer, who has gotten this SAME ORDER for YEARS and it's never made this way, the manager or customer service is a liar. It's funny because I just got the SAME ORDER earlier this week. It was made right. I spent nearly $40 for my order and it was all crap. These 2 items were just the worst.

Got the philly steak, cheese fries, and cookie and cream shake. Everything was good, fresh, the flavor was mild though so this is why i give it 4 stars. Ive had more flavorful philly in the past. But definitely would order again other than that. Worth the money

This is very sad. Charleys makes very good cheesesteaks when they want to, but sadly, they no longer want to. The cheesesteaks I used to get from there used to have good portions and be a decent value. But now they have cut their portion sizes a great amount and are no longer a good place to eat. Worse, when I contacted them to let them know that portions on cheesesteaks and fries have been drastically smaller, they ignored my messages. I even sent them a final heartfelt 'goodbye' message and instead of having any decency to contact me back, they once again ignored me. It just isn't worth going there. There are many places to get a good cheesesteak, and places that will give you better portions of meat and fries, and who will not ignore you when you let them know they fell short. I can only assume they just don't care about their customers. I am no longer one of those. My favorite cheesesteak place happens to be a company who wants to rip off customers and doesn't care if they lose them. There are good companies who care. Do yourself a favor and go somepleace else.

Very rude staff Alex was very rude if I owned this restaurant and seen this we would have been gone Knoxville tn Walmart location

Good. Very fair pricing. Food is good.

Food is very good, especially teriyaki crispy wings, and chicken sandwich delicious buy one get one free caught my eye, Ordered twice, I'm so glad they moved into the neighborhood,

I've been here before and never had a problem. Today? It tastes like somebody dumped black pepper all over it. I said nothing else. Twice. Now my head is sweating.

Excellent lemon pepper wings. Good cheesesteaks but wisg they were longer!!!Good customer service with short weight time.

My son wanted to give this place a try. We walked in 3 staff member were visually present and no one assisted us. After 5 minutes we walked out.
Good luck!!!

Food was amazing and food was served quickly. Will be trying the bacon chipotle again! Highly recommend the strawberry lemonade!

They make a decent cheese steak. A bit over priced when you can get one cheaper at the chicken spot next door ?

Atmosphere: 4

Food: 4

Service: 4

Food is disgusting horrible waste of money not real steak don’t go there

Food was good service was good too. I can see what others say about the looks of the lady on the register but for me every thing went well.

Atmosphere: 5

Food: 5

Service: 4