Chick-fil-A
166 Flatbush Ave, Brooklyn
(917) 810-0455
Recent Reviews
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I’ve eaten at a lot of locations, but this one is definitely one of my favorites. The food is always fresh and hot, and the staff is great. While traffic can get busy, it’s still totally worth it in my book.
Kid-friendliness: my kids always enjoy chick f
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Club Sandwich & Waffle Fries, Chick-Fil-A Chicken Sandwich, Chick-Fil-A Deluxe Sandwich
Can confirm, this is in fact a Chick-fil-a
Never had a bad experience at chick fil a until today. Staff is extremely disorganized, unkind, and the process is made to be more difficult than it should be. Seriously, every chick fil a I’ve ever been to has impeccable service but not this one.
Mad attitude workers, messed up my order. Never go back.
Atmosphere: 1
Food: 1
Service: 1
Staff unwelcoming, rude, and has an attitude. Garbage teenagers working there.
Atmosphere: 2
Food: 5
Service: 1
DOES NOT HONOR VETERANS! DEPLORABLE, WE FOUGHT FOR THEIR RIGHT TO EXIST SAFELY!!
Service: 1
Overall good. The ordertaking system is great for busy times. It would just be nice if it was slightly larger with a bit more seating to accommodate the number of people. Food was okay; about what you expect
Atmosphere: 4
Food: 4
Service: 5
This experience ruined any positive feelings about chick-fil-a that I had from growing up a child in the south. I'm currently medically fragile from all my treatment, and had tried to get an uber store pickup to pick up a couple of items from CFA. I thought all would be fine, as this is something we've done before, and restaruants work well with it. Chick-fil-a has honored it multiple times in the past, and I've never had an issue.
These last two times were a NIGHTMARE though. A driver stole $60 worth of food, because he cancelled my order and took it from the Chick-Fil-A. Chick-Fil-A just let it happen without confirming, and I spent hours with Uber. Finally, we ordered again last night and our driver was repeatedly told to go to the wrong place despite the fact that this wasn't an uber eats, it was just a pickup order for ME. i had to take over the phone call, and was repeatedly cut off by employees, condescended, and
I was floored when I had tried again, and the store told me they "don't do these things" and "you'll have to use doordash or grubhub" despite my explanation that their delivery is out of my range they continued to insist that i "wasnt allowed" to use the package pickup option for "food safety" despite the fact that it was packaged like a delivery order, and was like i was just sending a friend to get it for me.
they said they'd honor it this one time, and then said they'd cancel it, and then said they'd honor it. and then they claiemd to not have my order, and i had to do almost an hour of back and forth for TWO LEMONADES.
this experience has soured one of my favorite restauarant chains, and i will no longer be supporting a chain that treats its customers like garbage.
I resonate with my partners feelings on the matter:
This has soured 23 years of good experiences in the south and it makes me never want to eat chick fil a again.
When i went in person, this was the closest one to the south in the city. Now i see that its just a facade to trick people expecting comfort food from home into giving money to this sham of a company.
Dietary restrictions: Frequently fails to separate allergens or dietary restrictions.
Kid-friendliness: Very rude workers, they likely will yell at your children if they're in the way.
Wheelchair accessibility: Very inaccessible. It has the bare minimums of ADA accomodations, but very difficult to navigate without getting bumped into.
Atmosphere: 1
Food: 2
Service: 1
Redoing this review because in the past two days i have *never* had such bad servicr from a chick fil a. My partner and I are from the south, and my partner is a chemo patient who cannot leave the apartment currently due to immunocompromisation. Twice now has this chick fil a attempted to not honor our order when we have placed a mobile pickup and sent an *UBER STORE PICKUP* to bring my order, because their delivery range is too small to officially delive to our apartment. Last night they tried to tell us our order never existed because they wouldnt listen to us saying it was a chick fil a one order and not an uber eats until my CANCER PATIENT PARTNER had to take over the phone and speak to them. Today we were told it was a "food safety issue" to have the store pickup take our food, despite every delivery driver ive had from chick fil a in the city not use their insulated bags, so frankly i do not see the point. This has soured *23 years* of good experiences in the south and it makes me never want to eat chick fil a again.
When i went in person, this was the closest one to the south in the city. Now i see that its just a facade to trick people expecting comfort food from home into giving money to this sham of a company.
Atmosphere: 1
Food: 1
Service: 1
Never order Chick-fil-A on a empty stomach because you would be disappointed. I order two sandwiches , fries , nuggets , mac and cheese and a drink only got one sandwich not 2 if I wasn't living so far I would go and get my missing item. Now I have to go eat some shit I don't feel like having .it's more upset after spending $63 and not getting what u order.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Awful place very small, usually crowded. Customer service don’t exist. They treat customers like kids. African-American employees don’t care about you.
Atmosphere: 1
Food: 2
Service: 1
Very rude staff
Atmosphere: 1
Food: 1
Service: 1
Very rude staff
Atmosphere: 1
Food: 1
Service: 1
Hectic experience very high speed extremely fast pace yet the crew kept up I was impressed. let's tip them well if we can. Owners, I strongly recommend you increase their wages. They represented the brand well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chicken Sandwich & Waffle Fries, Waffle
the monkey is sitting on the table and put his feet on the table, no one reacts
Atmosphere: 1
Food: 1
Service: 1
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