Rude and unprofessional service Perks depend on payment method
Jahed Tanin
I oder for food tonight and one of delivery guys from the restaurant bring my food in my apartment and i get my food for him... I never see that kind of rude and angry delivery guy in my life... never oder this restaurant any more 😐
Gun Slinging Gringo
I love China Garden. I understand if you’re not from the neighborhood the people inside will seem cold and mad all the time but hey we’re in Brooklyn not upstate New York. The lady at the counter is super friendly once you engage in conversation. Just be nice walking in and have a smile on your face. Good food, good area, and good hrs of operation.
Janet Boccasino
The both for the soup tasted like soap no favorite was going on
Brandon Gleich
Food was bland. The delivery guy was very rude and demanded cash tip when I've been tipping on my card, on multiple occasions to add. I called the restaurant and complained to the lady on the phone, she says that he saw no tip the last time he delivered, which is a complete lie. They need to do better.
Crystal Grimes
Best Chinese food I’ve ever had. Love them!
Atmosphere: 4
Food: 5
Service: 5
Muzaffar Qurbonov
Disappointing Meal Experience
I ordered sesame chicken and chicken soup, but unfortunately, both were quite disappointing. • Chicken Soup: Completely bland and tasteless. • Sesame Chicken: The chicken seemed spoiled, with an unpleasant taste that made it inedible. • Portion Ratio: The dish was 80% rice, 5% broccoli, and only 15% chicken—which is far from balanced. • Sauce: Undercooked and lacking proper flavor.
Overall, the meal was poorly prepared, and I do not recommend ordering from this place.
Food: 1
Service: 4
Ray Frederick
Food is so mid no cap frfr. never come here, the vibe is totes off and the service has 0 aura. trust me queens. this place has 0 rizz but the fanum taxing is really worth it.
Atmosphere: 3
Food: 5
Service: 1
Asal Abbasova
Terrible customer service! They need to change their workers asap! Woman who answers the phone is extremely rude and delivery guy takes money from my hand even when I didn’t count them and always says that I should tip him more.
Danavi Puzzles
I see a lot of people commenting about questionable customer service and how the delivery man demands a tip, and not enough people commenting on the food itself and the price. First and foremost, for anyone who's lived in NYC for any reasonable length of time and is old enough to understand how the world works, tips are an unspoken rule. Sure, you don't legally have to give a tip, but tips are expected, and people's wages are based on that expectation. Unless the delivery guy messes up your order, is extremely late without apologizing for it, or is rude and nasty for no apparent reason, you have to tip. And if you don't tip, I totally get why he'd cuss you out in his own language. While you're working in an air conditioned room behind your computer, he's busting his butt in a hot kitchen and riding around doing deliveries all day, dealing with all kinds of people, and probably making minimum wage as his base pay. Tips are his livelihood and you ought to get off your high horse and just tip the man, unless there is truly a legitimate reason not to. From my experience, I've never had issues with this place as far as customer service or as far as deliveries. More importantly, I think the food is good and the quantity of food you get is for a very fair price. You get a bigger meal for cheaper than many other places around here, and it tastes good. Have they ever been nasty to any customers? Perhaps. Customers can be a headache to deal with sometime and workers who serve them are people who, 95% of the time put up with all kinds of BS, but 5% of the time need to let some steam out. I've never personally had a bad experience with them as of yet. I think it's a good place and I recommend it. And if you order delivery, don't be a snob. Tip the guy at least 10-15%! They're not making millions there. Your small tip goes a long way for them. Be considerate of others.
Tried this spot the other day and it was better than I expected. I've been there twice now but have only tried the chicken and broccoli. That made it pretty good both times. The portions on my second try felt a bit less though. Otherwise this spot has been good
Food: 4
Service: 4
Naama Louima
Customer service is HORRIBLE. The lady doesn’t speak nicely with customers at all. It’s almost as she’s in a fight with someone. I have ordered 3x hoping my experience would be better but it just got worse. Delivery guy demands tip, which I don’t understand bc he was rude over the phone when he called to say he was outside and went to a whole different apartment to deliver the food. Thier customer service is a whole turnoff.
Atmosphere: 1
Food: 1
Service: 1
giselle sontay
Terrible service, people are very rude.
Barre Flynn
We always get delivery. This place rocks. Everything we get from here has been amazing. I just got Chicken Mei Fun and it is perfectly made. The Crab Ragon is amazing as well. Literally everything. And it comes fast and is still piping hot. Nice Job.
Food: 5
Service: 5
Kevin Fowler
I am just starting to recover from horrible food poisoning from my last order. I should have stopped eating as soon as I noticed it tasted a little off. I've never had a reaction to food even close to that bad. I almost went to the emergency room. If you're not gonna take food safety seriously, get out of the business before you kill somebody. What the hell, people?
Rude and unprofessional service
Perks depend on payment method
I oder for food tonight and one of delivery guys from the restaurant bring my food in my apartment and i get my food for him... I never see that kind of rude and angry delivery guy in my life... never oder this restaurant any more 😐
I love China Garden. I understand if you’re not from the neighborhood the people inside will seem cold and mad all the time but hey we’re in Brooklyn not upstate New York. The lady at the counter is super friendly once you engage in conversation. Just be nice walking in and have a smile on your face. Good food, good area, and good hrs of operation.
The both for the soup tasted like soap no favorite was going on
Food was bland. The delivery guy was very rude and demanded cash tip when I've been tipping on my card, on multiple occasions to add. I called the restaurant and complained to the lady on the phone, she says that he saw no tip the last time he delivered, which is a complete lie. They need to do better.
Best Chinese food I’ve ever had. Love them!
Atmosphere: 4
Food: 5
Service: 5
Disappointing Meal Experience
I ordered sesame chicken and chicken soup, but unfortunately, both were quite disappointing.
• Chicken Soup: Completely bland and tasteless.
• Sesame Chicken: The chicken seemed spoiled, with an unpleasant taste that made it inedible.
• Portion Ratio: The dish was 80% rice, 5% broccoli, and only 15% chicken—which is far from balanced.
• Sauce: Undercooked and lacking proper flavor.
Overall, the meal was poorly prepared, and I do not recommend ordering from this place.
Food: 1
Service: 4
Food is so mid no cap frfr. never come here, the vibe is totes off and the service has 0 aura. trust me queens. this place has 0 rizz but the fanum taxing is really worth it.
Atmosphere: 3
Food: 5
Service: 1
Terrible customer service! They need to change their workers asap! Woman who answers the phone is extremely rude and delivery guy takes money from my hand even when I didn’t count them and always says that I should tip him more.
I see a lot of people commenting about questionable customer service and how the delivery man demands a tip, and not enough people commenting on the food itself and the price. First and foremost, for anyone who's lived in NYC for any reasonable length of time and is old enough to understand how the world works, tips are an unspoken rule. Sure, you don't legally have to give a tip, but tips are expected, and people's wages are based on that expectation. Unless the delivery guy messes up your order, is extremely late without apologizing for it, or is rude and nasty for no apparent reason, you have to tip. And if you don't tip, I totally get why he'd cuss you out in his own language. While you're working in an air conditioned room behind your computer, he's busting his butt in a hot kitchen and riding around doing deliveries all day, dealing with all kinds of people, and probably making minimum wage as his base pay. Tips are his livelihood and you ought to get off your high horse and just tip the man, unless there is truly a legitimate reason not to. From my experience, I've never had issues with this place as far as customer service or as far as deliveries. More importantly, I think the food is good and the quantity of food you get is for a very fair price. You get a bigger meal for cheaper than many other places around here, and it tastes good. Have they ever been nasty to any customers? Perhaps. Customers can be a headache to deal with sometime and workers who serve them are people who, 95% of the time put up with all kinds of BS, but 5% of the time need to let some steam out. I've never personally had a bad experience with them as of yet. I think it's a good place and I recommend it. And if you order delivery, don't be a snob. Tip the guy at least 10-15%! They're not making millions there. Your small tip goes a long way for them. Be considerate of others.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tried this spot the other day and it was better than I expected. I've been there twice now but have only tried the chicken and broccoli. That made it pretty good both times. The portions on my second try felt a bit less though. Otherwise this spot has been good
Food: 4
Service: 4
Customer service is HORRIBLE. The lady doesn’t speak nicely with customers at all. It’s almost as she’s in a fight with someone. I have ordered 3x hoping my experience would be better but it just got worse. Delivery guy demands tip, which I don’t understand bc he was rude over the phone when he called to say he was outside and went to a whole different apartment to deliver the food. Thier customer service is a whole turnoff.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, people are very rude.
We always get delivery. This place rocks. Everything we get from here has been amazing. I just got Chicken Mei Fun and it is perfectly made. The Crab Ragon is amazing as well. Literally everything. And it comes fast and is still piping hot. Nice Job.
Food: 5
Service: 5
I am just starting to recover from horrible food poisoning from my last order. I should have stopped eating as soon as I noticed it tasted a little off. I've never had a reaction to food even close to that bad. I almost went to the emergency room. If you're not gonna take food safety seriously, get out of the business before you kill somebody. What the hell, people?
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