Chipotle Mexican Grill
2940 Cropsey Ave, Brooklyn
(718) 266-0380
Recent Reviews
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I do not know if it’s because they are shortstaffed today 9/5/25 or the worker had a bad day. Took over 45 mins to get a bowl while the 1 person on the line was multitasking. The fact they throw the food on your bowl with an attitude, made me feel like in a jail food line.
Last time I come to this place.
Atmosphere: 1
Food: 1
Service: 1
They have two higher en new crew
This location is horrible. The website said closed at 1am. I am here with my children and I team members is seated inside eating near the rear door that is locked and told me to walk to the front. It is 8:15 am. The front door was closed and there are 4 people near the register ignoring us at the front door that is locked. After 5 minutes a man walked up and said they only take online orders. I called multiple times and I see them ignoring the calls.i am so annoyed. I go to the website and it says open. This is disgusting!!! Horrible customer service. The man outside said this is there normal routine. Just horrible!!!
Service: 1
Store a little dirty and bad location for this business
Atmosphere: 3
Food: 3
Service: 3
Ordered my food online at 7:20 PM, said food would be ready 7:40PM drove to location only for them to have customers waiting outside for their food in the wind, with only one customers inside for whatever reason, I am still standing outside at 8:10 PM waiting for my food. Not great customer service.
Food: 1
Service: 1
always some problem with that store
i usually don’t leave reviews, but i feel the need to let everyone know how terrible this location is. i’ve tried to give it a chance, but not only are they extremely stingy with portions, but they wont put ANY of your add-ons in your bowl if you’re ordering delivery. Extremely disappointing, theres other locations south brooklyn that you’re better off going to.
Atmosphere: 1
Food: 2
Service: 1
Place is super dirty their stations are filthy they literally dragged my tortilla over sour cream the employees have a nasty attitude and don't like to refill food after certain hours
Atmosphere: 1
Food: 1
Service: 1
So they only take mobile orders, it doesn’t make sense, but it wouldn’t bother me if they didn’t take unnecessary long wait. There were barely any people there and its took forever to get my food. It was dirt everywhere, workers are extremely rude they had attitude with me when i told them thers items missing from my order.
Atmosphere: 1
Food: 1
Service: 1
Couldn’t get my food for mad long. Made me make a mobile order and wait . People here just hate you for coming I felt bad.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worker was rude and rushed me it wasn’t even busy..
Atmosphere: 1
Food: 5
Service: 1
Very dirty location. They don’t clean till you ask for it. They don’t take walk in orders now , was told to order online.
Atmosphere: 1
Food: 1
Service: 1
Can only order online and the fountain drinks don't work....restaurant has good food but the service is lame when they cant take your order at the register and they dont have drink machine is broke
Atmosphere: 2
Food: 3
Service: 1
Brianna was expectionally kind! Thank you so much for your kindness.
Atmosphere: 5
Food: 5
Service: 5
Very bad food and very bad service
Atmosphere: 1
Food: 1
Service: 1
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