Chipotle Mexican Grill

774 Broadway, Brooklyn
(718) 387-2409

Recent Reviews

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Lamont Hightower

The female working on 11/26/25 at approx 7pm packing the online orders has a horrible attitude . She requires more training in customer service . The only reason I gave two starts is because her colleagues were very kind . It’s a busy location and they always have something missing when I come and this also resulted in my rating , they should be more prepared based on the amount of customers they average daily .

Atmosphere: 2

Food: 2

Service: 2

Andrew T. White

This is the 5th time thats this has happened so I feel like I have to say something. More than any other store I’ve ever ordered from this location gets the order wrong all the time and is consistently missing items. It doesn’t matter the time of day. This time, everything was wrong and items were missing. Grubhub, only refunds you for one item so this time, I’m paying $7 for chips and queso I never received.

Food: 1

Service: 1

Lucas Vazquez

They’ve gotten my order wrong every time and act with absolute disdain every time I order. One time I got delivery and they just didn’t put half the items. They act with impunity

Atmosphere: 1

Food: 1

Service: 1

Jeffrey Paulino

I GOT SICK FROM THIS PLACE! PLEASE BE AWARE THEY DO NOT STORE THIERE FOOD SAFELY! I HAD A HORRIBLE EXPERIENCE AFTER EATING FROM THIS LOCATION. I ADVISE TO TAKE PRECAUTIONS. 🥲

Atmosphere: 1

Food: 1

Service: 2

Zach Doerflein

Raw chicken

Food: 1

Akshaya Ravikumar

jeremy is such a g i wasnt gonna buy anything but he was so chill and chatty it convinced me

Juan M

This location is so terrible they don’t just take forever, they also hand your delivery orders to strangers and then try to get you to submit a NEW ORDER. Incompetence is too kind a word for these people. ONE HOUR WAIT FOR NOTHING

Atmosphere: 1

Food: 1

Service: 1

Christopher Z

It's a standard Chipotle. The dining area was mostly clean, there was no line when I went and the staff were attentive. Overall a decent experience.

Atmosphere: 4

Food: 4

Service: 4

Rafael Moran

ordered food is never ready

Taussa M. Mclean

Ordered a bowl with extra chicken and corn had it come through Uber eats I opened it up and nothing but rice and corn no extra meat at at I'll never order from them again

Food: 1

Gitty G

So so good! Had a burrito. Yum. It’s laced with dopamine or something. Good stuff. The place is clean, staff is friendly and efficient, and the burritos are really good. The adobo ranch is really spicy so my stomach hurt later in the day, but it was so worth it.

Atmosphere: 5

Food: 5

Service: 5

Steven V.

When I arrived, only 2 customers had been waiting ahead of me, I awaited nearly 20 minutes to be attended, what I experienced was Lousy Leadership/Staff communication, resulting in a stuck staff member on the floor during her transition period to clock out.

Atmosphere: 5

Food: 1

Service: 1

Brianna Melendez

Yall ain’t never got nothing all the food be looking like it be sitting out for to long nobody never wanna go refill the food this chipotle is pathetic.

Food: 2

Service: 1

Thomas Caruso

This place gives the skimpiest servings out of all the Chipotles I’ve been to in 34 states plus DC and Canada. Asking for additional scoops isn’t worth the cost of breathing

Atmosphere: 1

Food: 1

Service: 1

Madison Farrior

Out of everything, why even accept the order if you don’t have food to serve? Can’t believe someone bothered to send me a rice and bean burrito with absolutely nothing else. Not worth it.

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