Chipotle Mexican Grill

1 MetroTech Center, Brooklyn
(917) 246-4060

Recent Reviews

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Jordan C Peralta

Chipotle is a good lunch spot with fresh produce. Comparatively inexpensive for the amount of food you get. For best value, get the bowl.

Vegan friendly with lots of options. If addition to the bowl, you can also order a burrito or tacos with pinto or black beans and white or brown rice. You can choose sofritas (spiced tofu) and/or fajita veggies. For salsa, you can top with one or all options: fresh tomato, roasted chili-corn, tomatillo green-chili, or tomato red-chili. Extras like guac and chips are vegan. If getting the salad, avoid the dressing; it has honey.

If it’s your first time, it can be anxiety inducing to order from the busy counter. Tell them it’s your first time; staff is generally friendly and will walk you through your options. Or avoid the lunch rush altogether and order online. They have a separate line for pickup. Lastly, don’t forget to join their free rewards program to earn and redeem points for free food.

Vegetarian options: Sofritas or fajitas options are vegan

Dietary restrictions: Sofritas or fajitas options are vegan

Atmosphere: 3

Food: 3

Service: 3

Danish Puri

The staffs are not friendly. Food itself is much better in any other chipotle location.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

John O'Meara

Does not provide water with food

Atmosphere: 3

Food: 3

Service: 1

Dennis Du

There is hair in food

Atmosphere: 1

Food: 1

Service: 1

Angela Hyekyung Park

I’ve always enjoyed the food at Chipotle, but my recent experience with their customer service was absolutely awful. First off, the staff is ALWAYS in a hurry and I feel like I am being rushed through my order every time I go. I didn't even had time to decide what I wanted before the person behind the counter was already asking, “Are you ready? What else? Next?” and pushing me along. I didn’t even get to finish my sentence when I asked for something specific, and I felt like I had to hurry just to keep up with them. It usually isn't even busy during the time I go, so I don’t know why they feel the need to rush me like that.

The worst part? I had an issue with the points from my order not being applied correctly to my app and when I asked for help, the employees completely ignored me without offering to fix the issue. When I stood there and asked again several times, they told me that they could not do anything on their end if there was an issue with the points. Then they asked to see my receipt and told me that they couldn't help because they couldn't see what I ordered (see picture attached). Mind you - the receipts have looked like that for months now. I suggested that they should change the receipt machine then and the employee shrugged her shoulders and said that they couldn't do anything about it. So exactly what CAN they actually do?

Poor customer service can really ruin the whole experience and the workers here make me feel uncomfortable and stressed. Anyone who has been to this location will probably know EXACTLY what I'm talking about. I left feeling frustrated and unsatisfied and from now on I will definitely never return to this location!

Atmosphere: 1

Food: 4

Service: 1

Sean Lee

I got food poisoning and was sick for >24 hours after getting a bowl here.

Atmosphere: 1

Food: 1

Service: 1

papan biswas

Went there for lunch around 1pm
There is high school kids rolling weed on the table that’s crazy
Not recommended with family

Food: 3

Service: 4

Zakkry Walls

Did the mobile delivery but the order was just sitting on the counter, not on the pickup shelf. Staff wasn’t very kind and the counters and tables were dirty. Great location and central to many things.

Kid-friendliness: Yes, children can attend.

Wheelchair accessibility: Yes easily accessible for those in wheelchairs.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Burrito Bowl, Vegetarian Salad Bowl

Fatima Arriaga

They had no sour cream and my bowl tasted like it had so much salt in it.

Agostina Zanotti

Bad service

Ryan Fleishman

This place is a hellhole. How is the food ALWAYS cold when you leave that stuff on a heater? Baffling. Cold food, bad service, pathetic portions, no plain rice. Dirty. I hope it goes under

Atmosphere: 1

Food: 1

Service: 1

Leslie Zhong

This chipotle gave me food poisoning. Don’t come here yall

Elisa Ramos

I enjoyed the chips and the guacamole there.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chips, Side of Guacamole

Maggie Overmann

Very small portions now and it has also become more expensive. Too bad.

Atmosphere: 3

Food: 3

Service: 3

Kshan Balgobin

I asked for alitte bit of hot sauce and they put alot

Atmosphere: 2

Food: 5

Service: 2

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