Chipotle Mexican Grill

1325 Kings Hwy, Brooklyn
(718) 339-2197

Recent Reviews

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Raph K

Employee was yelling at multiple customers, including me, when I asked about a missing item. Paid ingredients were missing with no substitution, and the rice was undercooked. Unacceptable service and food quality.

Atmosphere: 1

Food: 1

Service: 1

Andrew Kim

I believe im a reasonable person. But i got to say I thought chipotle had some standards. 30 min wait with only two people ahead of me, workers are unprofessional and gives attitude. THIS location wont survive for long at this rate.

Atmosphere: 1

Food: 2

Service: 1

Renat Zarbailov

Completely mismanaged. This is probably the the fourth or fifth time that I come there couple of hours before their closing time and they tell me there is no rice and it's going to take about 20 minutes for it to cook.

Atmosphere: 1

Food: 1

Service: 1

Oleh Mashkin

Great place, friendly staff and service is quick. Just wish that Chipotle would start wrapping single use utensils individually.

Atmosphere: 5

Food: 5

Service: 5

Ruth Pierre

I was having pregnancy cravings so I stopped by the nearest chipotle. Imagine my surprise when I opened the bag and there were about 10 chips inside. For $5??? Yall should be ASHAMED !!! I regret leaving before checking the bag I should’ve gotten my money back 😐

Atmosphere: 1

Food: 1

Service: 1

Zorada Saldano

This has been the most disappointing Chipotle Visit I’ve ever In countered. This Chipotle is extremely slow I waited on the line for almost 30mins-40mins with One person working up front while the staff is hanging out in the kitchen laughing and giggling. The manager was on her phone scrolling on either Tik tock or Instagram. Meanwhile the line isn’t moving….no team effort at all. This place is dirty, tables aren’t wiped down… garbage cans are full to the top with garbage spilling over. No napkins, no forks around…..I asked the staff for forks and napkins and they pointed me toward the condiment section…which there wasn’t any. After mentioning there wasn’t any there…they made it seem like it was a big deal for them to get some from the back….. Very terrible experience here and I hope they get it together. I will not be returning here. I rather starve next time than come back here again. The manager seemed rude as well. Young black female. Didn’t want to show me her name tag.

Atmosphere: 1

Food: 1

Service: 1

Jairo Matute

So so the drinks is so bad don't have cold and the sabor is rare 👎🏻👎🏻👎🏻🤢

Atmosphere: 3

Food: 2

Service: 3

Amanda B

Went to this location no brown rice there was a young man with glasses that said he was the manager was very rude the floors and the fountain station full of napkins an utensils are not sanitary whatsoever.

Atmosphere: 1

Food: 1

Service: 1

Htet Wai Yan

I wanted to try a new option from their menu and ordered from UberEats which is called wholesome bowl. Called me and asked me what is inside that bowl. How am I supposed to know since I didn’t make bowl on my own. They randomly put every items and delivered. Looks like they don’t even know their menu.

Service: 1

Marlon Brown

Pretty fast and the place was clean. Loved the vibe of this chipotle.

Atmosphere: 5

Food: 5

Service: 5

Cassandra

They never clean the place and it’s always full of screaming teenagers. Last time we went here, my friend got her food and they put stale expired chicken. It was also mixed with other meat that she didn’t order.
To me, when I came around to order the young lady told me to order online because they were understaffed…. No words here.
In general, the place is completely and utterly anti sanitary and full of weirdos. Avoid and save your money.

Atmosphere: 1

Food: 3

Service: 1

Furkie G

A rude lady walked up to me, telling me “online only” when i didnt acknowledge her the first time with an attitude, she repeated herself. There’s four people working behind the counter and you’re telling me one of them can’t take my order?

Terrible customer service, what if im an older person and dont really understand apps like that. Goodluck with that girl working back there.

Atmosphere: 1

Food: 1

Service: 1

Bekzhan Sakyev

The worst burrito I have ever had!!

Atmosphere: 1

Food: 1

Service: 1

Kedra Gaskin

1 of the worst locations I’ve been to. It’s always dirty. They always run out of selections and don’t provide times for when things will be ready.

Atmosphere: 1

Food: 2

Service: 2

Shaun Qualheim

This is by far the worst Chipotle I've ever been to. The employees are rude. They refuse to take anything but app orders even though they're open. The supplies like napkins cups for hot sauce are not available; they don't even put things like napkins in with the app orders.

Really really awful Chipotle. The manager here should be ashamed and the district manager needs to come in and make a massive change.

Atmosphere: 1

Food: 3

Service: 1

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