Cinnabon
5174 Kings Plz, Brooklyn
(718) 252-0595
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Everything was bad but the worse part was the old lady who attended me, she was very rude and impolite. I asked her something and she didn't even answer me and she believed a lot for nothing😭. I not going again in my whole life
Atmosphere: 1
Food: 1
Service: 1
Yes, the food was good, But the person who attended me spoke to me in a horrible way, I felt uncomfortable by the way he spoke to me, I just wanted to buy some churros and she simply had 0% kindness
Atmosphere: 2
Food: 3
Service: 1
The staff is great even the Hispanic ladies in the back. English my not be the best but they are friendly and the food is consistent.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Classic Cinnamon Roll
Great place to get a cinnabon very respectful environment unlike other customer who feel entitled to disrespect the employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Cinnamon Roll
(King Plaza Mall location!) I haven't visited as often as I used to, but I recently returned and had a terrible experience. The Hispanic lady working there was very rude, impatient, and lacked respect when addressing customers. She became extremely irritated over a simple question, and her attitude was very disrespectful.
Atmosphere: 1
Food: 5
Service: 1
The one employee working does NOT speak or understand any English. Only Spanish she says. I was trying to ask when the cinnamon buns would be ready & she could not comprehend at all.
Atmosphere: 2
Service: 1
The one employee working does NOT speak or understand any English. Only Spanish she says. I was trying to ask when the cinnamon buns would be ready & she could not comprehend at all.
Atmosphere: 2
Service: 1
Horrible place and service
Tasty Cinnabon. Friendly staff. Reasonable price
Bad service!!Kept asking if he can add some hot fuge on the side or anything and he said no we don’t have it after ignoring me and all the people that in line for long time .Don’t recommend it at all! Cinnamon aren’t fresh !
Restaurantji Recommends
Not bad.
I went there today which happens to be a Sunday and there was a long line before I could place the order. Since I had time, I went ahead and made up my mind on what to order but was very disappointed that they didn't have the boxes for multi buy boxes. I was planning to purchase a 4 or 6 pack but since I was not going to get a multi buy discount I only got 3 of Classic boxes. I would recommend to management that if boxes are not available the customer should have been notified beforehand. I loved the taste as it was delicious and fresh but my 1 star is for not having something they had advertised.
Wasn't pleased with the service I received. Ordered churros and a cinna mini bun. Remaining Cinna mini barely had any frosting, so asked for some to be added. Cashier (Vanessa) said frosting cost $1. Told her I didn't need extra frosting, just "some" frosting (since the minis looked dry). Asked if she'd squeeze some frosting from their bottle and she said no. That shouldn't have been an inconvenience, but apparently it was.Vanessa clearly didn't care about customer service. She wasn't rude. Her disposition simply relayed that she didnt give a hoot about customer satisfaction or the job. As if being fired would be doing her a favor. Owner needs to strengthen coaching and training. The exchange left a sour taste in my mouth.
Stale churros
Hello Cinabon!! One worker only in a shopping center!!!!!!
Loading...