This employee not good I'm waiting long time all most 30min
Alexander Csorba
Typical coldstone experience. Tucker away in for see or shopping plaza. The service was excellent. Being in the shopping plaza sorta detracts from the atmosphere as it is tucked away in the corner. However, nice to be close to target and some other stores. I like the milkshakes but like a lot of the menu items in general at coldstone.
Atmosphere: 3
Food: 4
Service: 5
karimah abdulkhabir
The staff is unbelievably rude!!!!
Atmosphere: 1
Food: 2
Service: 1
Taneisha Grimes
Went into this establishment on 8/8/2024, no customers were there, it was 3 staffs members. We were not greeted, but waited a few minutes for someone to offer some service, it never happened. We left with no ice cream. Years ago I used to go here and there was always a line it was always busy yet the staff would greet you as you walk in, and singing which was so nice. Maybe someone can speak with the staff, it's no customer service skill here.
Service: 1
Alexa Ramírez
Excellent service. Great ice cream combinations
Atmosphere: 5
Food: 5
Service: 5
Jose L. Aviles
It’s a small spot inside the mall. The ice cream I selected was too sweet for me and kind of pricey.
Atmosphere: 2
Food: 2
Service: 2
Tina Gutan
I'm buying Coldstone ice cream for years at the Atlantic Mall location. At least 5 years. From day one we loved the cotton candy/ vanilla or cookie dough, cake batter ice cream with marshmallows. I always bought that combination. Delicious. Now the owners and the workers of the franchise changed and it's bad. I bought the same cotton candy / vanilla combination and the taste and texture it's nowhere near what I got for years. The Coldstone ice-cream is very creamy and soft, this latest one is hard and the vanilla ice cream tastes like grocery store ice-cream. I will not go back, it's disappointing. If you buy a franchise, keep the ice-cream the same, not change the recipes or replace with cheap ice-cream.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Stone
YPO
Amazing ice-cream. Delicious and with fresh fruits. Highly recommended to try it!
Atmosphere: 5
Food: 5
Service: 5
Mike Rashkovsky
Still hits the spot all these years later
Atmosphere: 5
Food: 5
Service: 5
Julianne Apple
We ordered 2 pints of Chocolate Devotion using a b1g1 deal on Uber eats. Ended up being ~$30 delivered. Chocolate Devotion was exactly what we wanted - chocolate with chocolate and more chocolate. The ice cream came a little soft so one went directly in the freezer and we started on the other. Still delicious and satisfying though! Would definitely buy it again especially with b1g1.
Waffle bowl ice cream was amazing, and the guy gave me a cold milk cup (I was really craving it; don’t ask why). He smiled and said, “ you’re the first one to ask” and gave it to me even though it wasn’t on the menu. 5⭐️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Pat A
It’s ok, very artificial flavors that don’t stand out and are more sugary than
Atmosphere: 2
Food: 3
Service: 3
F
Went there last night for the first time.They have a great selection.I got a very thick peanut butter milkshake and it was excellent. But the calories are another thing so I’ll not make it a habit of coming here too often. 5/5 stars.
Sarah Felix
Terrible service…Would not recommend !!The employees there are so unprofessional & Nonchalant.I get on the line waiting to be called on next …This employee purposely skips me and took the next customer . When I ask her why she skipped meWith a whole attitude she gonna say“ oh the next person behind you had a baby that was crying “?Like ok…..That still doesn’t justify what you did…You could’ve communicated with me beforehand…
This employee not good I'm waiting long time all most 30min
Typical coldstone experience. Tucker away in for see or shopping plaza. The service was excellent.
Being in the shopping plaza sorta detracts from the atmosphere as it is tucked away in the corner. However, nice to be close to target and some other stores.
I like the milkshakes but like a lot of the menu items in general at coldstone.
Atmosphere: 3
Food: 4
Service: 5
The staff is unbelievably rude!!!!
Atmosphere: 1
Food: 2
Service: 1
Went into this establishment on 8/8/2024, no customers were there, it was 3 staffs members. We were not greeted, but waited a few minutes for someone to offer some service, it never happened. We left with no ice cream. Years ago I used to go here and there was always a line it was always busy yet the staff would greet you as you walk in, and singing which was so nice. Maybe someone can speak with the staff, it's no customer service skill here.
Service: 1
Excellent service. Great ice cream combinations
Atmosphere: 5
Food: 5
Service: 5
It’s a small spot inside the mall. The ice cream I selected was too sweet for me and kind of pricey.
Atmosphere: 2
Food: 2
Service: 2
I'm buying Coldstone ice cream for years at the Atlantic Mall location. At least 5 years. From day one we loved the cotton candy/ vanilla or cookie dough, cake batter ice cream with marshmallows. I always bought that combination. Delicious. Now the owners and the workers of the franchise changed and it's bad. I bought the same cotton candy / vanilla combination and the taste and texture it's nowhere near what I got for years. The Coldstone ice-cream is very creamy and soft, this latest one is hard and the vanilla ice cream tastes like grocery store ice-cream. I will not go back, it's disappointing. If you buy a franchise, keep the ice-cream the same, not change the recipes or replace with cheap ice-cream.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cold Stone
Amazing ice-cream. Delicious and with fresh fruits. Highly recommended to try it!
Atmosphere: 5
Food: 5
Service: 5
Still hits the spot all these years later
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 pints of Chocolate Devotion using a b1g1 deal on Uber eats. Ended up being ~$30 delivered. Chocolate Devotion was exactly what we wanted - chocolate with chocolate and more chocolate. The ice cream came a little soft so one went directly in the freezer and we started on the other. Still delicious and satisfying though! Would definitely buy it again especially with b1g1.
Food: 5
Recommended dishes: Cold Stone
Restaurantji Recommends
Waffle bowl ice cream was amazing, and the guy gave me a cold milk cup (I was really craving it; don’t ask why). He smiled and said, “ you’re the first one to ask” and gave it to me even though it wasn’t on the menu. 5⭐️
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
It’s ok, very artificial flavors that don’t stand out and are more sugary than
Atmosphere: 2
Food: 3
Service: 3
Went there last night for the first time.They have a great selection.I got a very thick peanut butter milkshake and it was excellent. But the calories are another thing so I’ll not make it a habit of coming here too often. 5/5 stars.
Terrible service…Would not recommend !!The employees there are so unprofessional & Nonchalant.I get on the line waiting to be called on next …This employee purposely skips me and took the next customer . When I ask her why she skipped meWith a whole attitude she gonna say“ oh the next person behind you had a baby that was crying “?Like ok…..That still doesn’t justify what you did…You could’ve communicated with me beforehand…
Great staff members and ice cream ?
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