I really tried to give this place a chance since it was my first visit — and definitely my last. I walked in as a paying customer, simply asked a question about the food options, and the cashier reacted like I asked something offensive. Zero hospitality, not even basic courtesy. When my food was finally ready, all I got was a dismissive “here,” no eye contact, no thanks — nothing.
I understand everyone has tough days, but customers shouldn’t have to tolerate rude service, especially when we’re supporting the business with our money. Caribbean culture is known for warmth and pride — not nastiness — so I refuse to accept that as “normal” or “expected.” Brooklyn has too many great spots to settle for places that treat people like they’re a bother.
If you don’t care how you’re treated, then sure, enjoy. As for me, I’ll never be back.
Update To Owner Reply:
I appreciate the response, though the AI comment was a little unnecessary. I came in excited to support a Caribbean business and just expected basic courtesy. Busy or not, a simple ‘thank you’ or friendly energy isn’t hard. Customers keep the doors open. Hope the service improves, because the food looked and smelled great! But the energy needs work. Point proving with that type of response. 🤷🏾♀️
Atmosphere: 1
Food: 3
Service: 1
Rentals A
They need to upgrade the store OLD Fashion stale look from years ago plus the “Di island” sign outside don’t light up at night..,owners must be low on funds
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Goat Curry
Serge Kannon
Yes! I was driving around looking for a jerk chicken truck. I couldn't find one. This place looked nice and bright. I figured they must haves some jerk chicken so I went in. I ordered the number three which is a whole chicken, four festivals and two 16 oz rice and peas. I also ordered some fried plantains. Before I even ate I noticed how the kitchen was spotless. All the equipment looks brand new. I know this place has been around for years. The seating area looks inviting, warm and comfortable. I got my food super fast and everything was fresh and tasty. It cost me $37 total without drinks. I was hoping it would be enough food for three people. All three of us ate a substantial meal and almost half of the food is still left. Great food, fast service, excellent value. Coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Asia Love
Horrible attitude cashier was very rude nasty attitude service sucked she should be fired
Atmosphere: 1
Food: 1
Sofia.F
The food is good.But the customer service is horrible.Literally as I approach the counter I automatically got an attitude.
Wilmer Chauca
Horrible service... placed an order 20 mins before showing up to the store and they still had me wait another 35 mins... over an hr to get my food. never again.
Service: 1
Marline Francis-allahar
I was disappointed the day after I placed my order. Yesterday, I ordered a pan of jerk chicken that would be picked up today for an event my work is planning. I specifically told the cashier I’d need this food tomorrow. Today, when my niece arrived to pick up the food for me the lady told her I said the 23rd of August instead of today. When confronting her she kept denying, contradicting my complaint. It was a terrible inconvenience with customer service. Instead of arguing I simply ask for a refund. Besides that point, I usually order here on occasion, I just wish to see some improvement with customer service.
Atmosphere: 2
Food: 2
Service: 1
Jennika Vincent
The food is tasty but $25 for this is ridiculous!!
Atmosphere: 5
Food: 3
Service: 5
Eve DaSilva
They have the best jerk chicken and season fries i always go here to get food when I visit ny.
Atmosphere: 5
Food: 5
Service: 5
Lesley C (LCole718)
The jerk chicken here is amazing with the spicy BBQ jerk sauce. The sauce is nice all in one combo. They have unique flavor rice like pumpkin rice. Definitely worth take out and catering orders from de Island
I love their food and used to order the curry chicken alll the time. Ordered it today and its super watery and light- not as thick and brown. Taste very different and kinda bummed out . Still other great food thi
Kelly p Haymans
Best Jamaican food ever 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
Des
Fish was amazing!!!!!! Festival amazing! Staple food. Thank you!!
Expect them to take forever and for there to be some loud speaking but to be expected! Everyone was overall kind and accommodating.
Atmosphere: 5
Food: 5
Service: 4
محمد محمود
There is no respect in customer service. There was a woman at the cashier. I told her to submit my order, but she refused and said, “Wait, or I will go from here. I am busy collecting papers.”
Atmosphere: 3
Food: 3
Service: 1
Александр Окаянный
Only a couple of dishes were interesting, the rest was pretty ordinary, I waited more than an hour, I don't recommend it
I really tried to give this place a chance since it was my first visit — and definitely my last. I walked in as a paying customer, simply asked a question about the food options, and the cashier reacted like I asked something offensive. Zero hospitality, not even basic courtesy. When my food was finally ready, all I got was a dismissive “here,” no eye contact, no thanks — nothing.
I understand everyone has tough days, but customers shouldn’t have to tolerate rude service, especially when we’re supporting the business with our money. Caribbean culture is known for warmth and pride — not nastiness — so I refuse to accept that as “normal” or “expected.” Brooklyn has too many great spots to settle for places that treat people like they’re a bother.
If you don’t care how you’re treated, then sure, enjoy. As for me, I’ll never be back.
Update To Owner Reply:
I appreciate the response, though the AI comment was a little unnecessary. I came in excited to support a Caribbean business and just expected basic courtesy. Busy or not, a simple ‘thank you’ or friendly energy isn’t hard. Customers keep the doors open. Hope the service improves, because the food looked and smelled great! But the energy needs work. Point proving with that type of response. 🤷🏾♀️
Atmosphere: 1
Food: 3
Service: 1
They need to upgrade the store OLD Fashion stale look from years ago plus the “Di island” sign outside don’t light up at night..,owners must be low on funds
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Goat Curry
Yes! I was driving around looking for a jerk chicken truck. I couldn't find one. This place looked nice and bright. I figured they must haves some jerk chicken so I went in. I ordered the number three which is a whole chicken, four festivals and two 16 oz rice and peas. I also ordered some fried plantains.
Before I even ate I noticed how the kitchen was spotless. All the equipment looks brand new. I know this place has been around for years. The seating area looks inviting, warm and comfortable. I got my food super fast and everything was fresh and tasty.
It cost me $37 total without drinks. I was hoping it would be enough food for three people. All three of us ate a substantial meal and almost half of the food is still left. Great food, fast service, excellent value. Coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Horrible attitude cashier was very rude nasty attitude service sucked she should be fired
Atmosphere: 1
Food: 1
The food is good.But the customer service is horrible.Literally as I approach the counter I automatically got an attitude.
Horrible service... placed an order 20 mins before showing up to the store and they still had me wait another 35 mins... over an hr to get my food. never again.
Service: 1
I was disappointed the day after I placed my order. Yesterday, I ordered a pan of jerk chicken that would be picked up today for an event my work is planning. I specifically told the cashier I’d need this food tomorrow. Today, when my niece arrived to pick up the food for me the lady told her I said the 23rd of August instead of today. When confronting her she kept denying, contradicting my complaint. It was a terrible inconvenience with customer service. Instead of arguing I simply ask for a refund. Besides that point, I usually order here on occasion, I just wish to see some improvement with customer service.
Atmosphere: 2
Food: 2
Service: 1
The food is tasty but $25 for this is ridiculous!!
Atmosphere: 5
Food: 3
Service: 5
They have the best jerk chicken and season fries i always go here to get food when I visit ny.
Atmosphere: 5
Food: 5
Service: 5
The jerk chicken here is amazing with the spicy BBQ jerk sauce. The sauce is nice all in one combo. They have unique flavor rice like pumpkin rice. Definitely worth take out and catering orders from de Island
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I love their food and used to order the curry chicken alll the time. Ordered it today and its super watery and light- not as thick and brown. Taste very different and kinda bummed out . Still other great food thi
Best Jamaican food ever 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
Fish was amazing!!!!!! Festival amazing! Staple food. Thank you!!
Expect them to take forever and for there to be some loud speaking but to be expected! Everyone was overall kind and accommodating.
Atmosphere: 5
Food: 5
Service: 4
There is no respect in customer service. There was a woman at the cashier. I told her to submit my order, but she refused and said, “Wait, or I will go from here. I am busy collecting papers.”
Atmosphere: 3
Food: 3
Service: 1
Only a couple of dishes were interesting, the rest was pretty ordinary, I waited more than an hour, I don't recommend it
Atmosphere: 2
Food: 3
Service: 2
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