Order never delivered and avoiding calls. Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Ebony Evans
Gave instructions in the comments box as I’m sixth floor (elevator) Tipped in app. Delivery 35 minutes. Driver called and would not use elevator citing they’re not allowed. Called management (I have a baby and the whole point of delivery was not to have to leave the apartment food). Nasret (manager) coils not confirm this policy on the Dominoes website. Food was cold as driver decided to leave after saying he’d wait for 5 mins for me to get a neighbour / to come down. I came straight and he was on his bike. Manager agreed to send fresh hot pizza within 45 minutes. After 2 hrs nothing and he didn’t answer my phone calls. Called from a different number and they answered. I’ll probably pop down tomorrow to get a refund as This is a franchise run by less than capable people. Ordered a Chinese take out instead which had no problem with the elevator. Pathetic excuse of a franchise - Domino’s is usually a quick, cheap option. I’ll get a chargeback from my card after I’ve thrown the delivery back in store.
Food: 1
Service: 1
Josh J
Order never got delivered. From past orders they never come up to your apartment. (They barely get out of the car) Terrible service for this location.
Atmosphere: 1
Food: 1
Service: 1
k9 commando
Wrist pics i ever see in my life
Atmosphere: 1
Food: 1
Service: 1
John Jarzemsky
Worst Domino’s ever. I don’t expect much from chain pizza, but I’m nostalgic for the pizza of my childhood.
Multiple times now they’ve doubled the quoted delivery time, and also made a completely inedible, burnt pizza with basically no sauce. I’m not joking, so little sauce it’s like eating cardboard.
Also none of their delivery guys bother getting out of their damn cars. Then when you complain you get offered 20% off your next order as though that replaces the inedible large pizza I bought?
Place is trash.
Food: 1
Service: 1
Amanda
Driver arrived 45 minutes late after I pre-ordered hours ahead
Service: 1
Rene Carrilo
I asked for a ceaser salad and got a garden salad a large pie half sausage and pepproni and half cheese and them lave cakes but the cakes was made wrong , but what REALLY tops it off is I got food poisoning after was was throwing up also after. DO better ok play with ya Mami not peoples food
shatara foster
If it wasn't for the Domino Pizza recipe, I wouldn't waste my money. They have no respect for the people in the community. I purchased a pickup order the other day, and my pizza was burned. I asked the guy why the pizza was so dark. He never responded. He didn't even look in my direction. Another customer and I just looked at each other. She said they are so disrespectful. We need new management.
Food: 3
Service: 2
Kiara Reyes
Horrible service, and the the food cold
Atmosphere: 1
Food: 1
Service: 1
J JT
The manager of this location is completely disgusting and unprofessional. Twice, I’ve noticed employees who were preparing pizzas engaging in “unsanitary practices” that should be worthy of fine or citation. I will no longer come to this location, the manager also accused me of lying and berated me in front of other customers when I politely notified him of a missing item on my order. The customers apologized on his behalf when they saw me outside. When he realized his mistake he slammed my item on the counter. I will be calling corporate and from now on getting my pizza the mom and pop pizza across the street. It’s not worth the terrible customer service to even eat from this location
Food late and cold…do not deliver to your apartment —will only leave with doorman…poor customer service when you call …order from elsewhere
Food: 1
Service: 1
Nailah Oseye
I am so pissed off right now. I spent $31 and gave a four hour trip for a pizza that was not even the way I ordered. I ordered extra cheese, extra pepperoni and extra mushroom and I got extra trash because none of these things were done. I tried to call about the pizza. I sat on hold for 40 minutes. Only for no one to ever come to the line.. I won’t ever order from this place again and then when I tried to resolve it online, they offered me 20% off my next purchase as if there will be next purchase!! Run far from this place.
Food: 1
Service: 2
Floater
order here alot and experience no kind of problem
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
La Osita21
Mr. Mohammed, I think that's the name of the person who serves, has terrible service, he left me waiting for a long time with my incomplete order and he didn't pay attention to me, a terrible place if you want to be well served in a kind and respectful way.
Atmosphere: 1
Food: 4
Service: 1
Gihanna Chun li
They always cancel my order and never bring me my food and take forever to answer the phone.
Order never delivered and avoiding calls. Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Gave instructions in the comments box as I’m sixth floor (elevator) Tipped in app. Delivery 35 minutes. Driver called and would not use elevator citing they’re not allowed. Called management (I have a baby and the whole point of delivery was not to have to leave the apartment food). Nasret (manager) coils not confirm this policy on the Dominoes website. Food was cold as driver decided to leave after saying he’d wait for 5 mins for me to get a neighbour / to come down. I came straight and he was on his bike. Manager agreed to send fresh hot pizza within 45 minutes. After 2 hrs nothing and he didn’t answer my phone calls. Called from a different number and they answered. I’ll probably pop down tomorrow to get a refund as This is a franchise run by less than capable people. Ordered a Chinese take out instead which had no problem with the elevator.
Pathetic excuse of a franchise - Domino’s is usually a quick, cheap option.
I’ll get a chargeback from my card after I’ve thrown the delivery back in store.
Food: 1
Service: 1
Order never got delivered.
From past orders they never come up to your apartment. (They barely get out of the car)
Terrible service for this location.
Atmosphere: 1
Food: 1
Service: 1
Wrist pics i ever see in my life
Atmosphere: 1
Food: 1
Service: 1
Worst Domino’s ever. I don’t expect much from chain pizza, but I’m nostalgic for the pizza of my childhood.
Multiple times now they’ve doubled the quoted delivery time, and also made a completely inedible, burnt pizza with basically no sauce. I’m not joking, so little sauce it’s like eating cardboard.
Also none of their delivery guys bother getting out of their damn cars. Then when you complain you get offered 20% off your next order as though that replaces the inedible large pizza I bought?
Place is trash.
Food: 1
Service: 1
Driver arrived 45 minutes late after I pre-ordered hours ahead
Service: 1
I asked for a ceaser salad and got a garden salad a large pie half sausage and pepproni and half cheese and them lave cakes but the cakes was made wrong , but what REALLY tops it off is I got food poisoning after was was throwing up also after. DO better ok play with ya Mami not peoples food
If it wasn't for the Domino Pizza recipe, I wouldn't waste my money. They have no respect for the people in the community. I purchased a pickup order the other day, and my pizza was burned. I asked the guy why the pizza was so dark. He never responded. He didn't even look in my direction. Another customer and I just looked at each other. She said they are so disrespectful. We need new management.
Food: 3
Service: 2
Horrible service, and the the food cold
Atmosphere: 1
Food: 1
Service: 1
The manager of this location is completely disgusting and unprofessional. Twice, I’ve noticed employees who were preparing pizzas engaging in “unsanitary practices” that should be worthy of fine or citation. I will no longer come to this location, the manager also accused me of lying and berated me in front of other customers when I politely notified him of a missing item on my order. The customers apologized on his behalf when they saw me outside. When he realized his mistake he slammed my item on the counter. I will be calling corporate and from now on getting my pizza the mom and pop pizza across the street. It’s not worth the terrible customer service to even eat from this location
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food late and cold…do not deliver to your apartment —will only leave with doorman…poor customer service when you call …order from elsewhere
Food: 1
Service: 1
I am so pissed off right now. I spent $31 and gave a four hour trip for a pizza that was not even the way I ordered. I ordered extra cheese, extra pepperoni and extra mushroom and I got extra trash because none of these things were done. I tried to call about the pizza. I sat on hold for 40 minutes. Only for no one to ever come to the line.. I won’t ever order from this place again and then when I tried to resolve it online, they offered me 20% off my next purchase as if there will be next purchase!! Run far from this place.
Food: 1
Service: 2
order here alot and experience no kind of problem
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Mr. Mohammed, I think that's the name of the person who serves, has terrible service, he left me waiting for a long time with my incomplete order and he didn't pay attention to me, a terrible place if you want to be well served in a kind and respectful way.
Atmosphere: 1
Food: 4
Service: 1
They always cancel my order and never bring me my food and take forever to answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Loading...