Dunkin Donuts
1149 Utica Ave, Brooklyn
(347) 627-5202
Recent Reviews
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I ordered online and they accepted it but when I go to pick it up the man says their closed keep in mind that I ordered at 7:12 they close at 8pm that’s what it says online, but then he’s going to tell me that their closed and just dismiss me, why accept it if you were closed, didn’t even try to help me I will not be ordering again unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
My sister and I love our ice carmel latte but somehow like the staff was upset this afternoon. Our lattes were so bitter, ain't no carmel in this cup but we were hustling to beat the traffic so we didn't had time to come back inside to have it rectify but my thing is the first time around should have been perfect cos the mixer knows the exact amount ro the blend ... the upsides my sister's own was to her liking but mine nasty dunkin
Atmosphere: 2
Food: 2
Service: 3
The food is OK but the service is beyond slow. Lines are always long . An person has to wait like 5 to 10 minutes just to get one coffee or item
Atmosphere: 1
Food: 1
Service: 1
I love dunkin' donuts but this dunkin' donut was terrible. I asked the girl for a pumpkin spice iced coffee. I requested the iced coffee but she gave me the latte anyway, which was more money, I did not ask for this.
Also we was in the line two or three people in the line she decides to leave the line to fix other customers drinks instead of her taking our order and then fixing other people's drinks or letting the other guy that was there take our orders she decided to leave us hanging with nobody to help us there is no reason for me to stay in the store a half an hour waiting for service that was so ridiculous the service is lousy at this dunkin' donuts and they are not a friendly staff I will not be coming back to this one
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dunkin' Refreshers
It's inside a gas station
Atmosphere: 1
Food: 3
Service: 3
It is awesome yes Sir lol.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich, Iced Latte
Selected my donuts 2nd time ordering through Uber...they sent whatever!!!!! The disrespect...last laugh is on them....took picture my order was refunded will not order from them to deliver
Food: 1
Unfortunately, I wasn't able to put my experience from one store, so I am giving my overall experience since I visited Dunkin stores so often. For some reason, when I go into a Dunkin' Donuts, I am often greeted with seriousness that is unfamiliar to my lighter brothers and sisters. I am an African American male, I am often dressed decent, and I carry myself well. I greet the staff pleasantly with a smile, but it is often not reciprocated. This is after I see smiles gleaming at the customer before I reach the counter.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Iced Latte
This coffee shop doesn't know how to make coffee great. The coffee is always weak
Atmosphere: 3
Food: 3
Service: 3
Wait time is sometimes long.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Iced Latte
Restaurantji Recommends
Typical dunkin get in and get out !
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns, Iced Latte, With Cream Cheese Spread
Place needs to look clean and
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Sandwich, Toasted
Fresh donuts the line be kind of long though other than that great
Atmosphere: 5
Food: 5
Service: 3
Ridiculous that the NUMBER ON THE WEBSITE DOESN'T
Atmosphere: 1
Food: 1
Service: 1
After a little over 10 years of coming to this place maybe more, i've begun to visit less and less. The staff in addition to being reduced are terribly unprofessional (mostly at night) and they rarely ever have a variety of donuts and muffins to choose from. Good customer service is lacking these days it seems. Too bad that Mike's Diner was closed down just across the street because, this store in no way makes up for quality pastry, food or anything else besides coffee. Their ice cream is over priced and of average quality.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Coconut Caramel Iced Latte
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