I want to give this place 5 stars.. I have one issue.. Some of the women on that staff are so sassy/disrespectful for no reason. The only spanish woman there treats BUTTER like CREAM CHEESE. When I asked her to take most of it off, she treats me like I’m giving her a hard time. “I already made it soo..” I’ve never talked down to her or had an attitude about it (even after her mannerisms), just asked politely for less butter. She’s irritable over everything I’ve asked of her. You could be the nicest person but if you ask her to fix/do something you’re automatically a villain in her world. One time I was picking up two separate orders and I saw her bagging them separately (as she’s supposed to). Me personally, I don’t like waste. So I said, “Oh, those two can go in the same bag, I’m here for both.” Smile on my face, not angry (no reason to be). I get “Okay, well I didn’t know that.” as if I belittled her intelligence. Her social skills are the worst I’ve seen yet. I used to work at Dunkin’ so I know how it is dealing with actual crazy customers but you should still uphold the respect for others. One thing I noticed working Dunkin’ was that even through the disrespect from some customers, you will always have good people coming in and bringing light to your day. In any aspect of life you wanna be a star and team player. Don’t let others ruin your character. I refuse to argue with someone trying to work and make a living like everybody else.. There could be tragic things going on in these people’s lives that make them this way so being polite and patient goes a long way. Treat people the way you wish to be treated. Now, I know too much Canola Oil butter (like ANY butter) can get you sick. I already got sick the first time she made my food. I don’t know a single soul who puts a block of butter like cream cheese on a hot bagel. We live in NY, you have to know the schmear technique. Between the unreasonable disrespect, and butter drenched bagels? I can’t give the spot 5 stars. STILL, in my opinion it’s better than any other Dunkin’ in the area though. The rest of the staff especially the manager is super chill and provide great service.. Food is top quality when made by others for the most part.
Atmosphere: 3
Food: 5
Service: 2
Pei Ly
Bad customer service nasty attitude
Atmosphere: 1
Food: 1
Service: 1
Maria Del Carmen Rosario
Not enough elbow room or to sit down.
Atmosphere: 3
Food: 3
Service: 3
Joanna Larios
Rudest workers ever denied my order
Jay
This is the only Dunkin’ I will go to in Bay Ridge, the only one that gets everything right
Atmosphere: 5
Food: 5
Service: 5
Teresa McCurdy
Tea wasn’t that good! But I’m From Oklahoma lol
Atmosphere: 5
Food: 5
Service: 5
Johnavia Singletary
Vegetarian options: They never change gloves after touching bacon or any meat I always have to ask them to change it and I ordered an egg and cheese to go they put bacon on it I only realized when I arrived to work so I called at least 10 times someone keeps picking up and hanging up or just letting it ring and not answering worst Dunkin’ Donuts
Serena Johnson
Nice staff but they serve ice cold and undercooked food
Food: 2
Service: 3
Zeina Alyousef
Fresh food
Rabia
The best Dunkin in Bay Ridge! Fast, friendly, & always fresh. They stay open late until 9 pm!
I want to give this place 5 stars.. I have one issue.. Some of the women on that staff are so sassy/disrespectful for no reason. The only spanish woman there treats BUTTER like CREAM CHEESE. When I asked her to take most of it off, she treats me like I’m giving her a hard time. “I already made it soo..” I’ve never talked down to her or had an attitude about it (even after her mannerisms), just asked politely for less butter. She’s irritable over everything I’ve asked of her. You could be the nicest person but if you ask her to fix/do something you’re automatically a villain in her world. One time I was picking up two separate orders and I saw her bagging them separately (as she’s supposed to). Me personally, I don’t like waste. So I said, “Oh, those two can go in the same bag, I’m here for both.” Smile on my face, not angry (no reason to be). I get “Okay, well I didn’t know that.” as if I belittled her intelligence. Her social skills are the worst I’ve seen yet. I used to work at Dunkin’ so I know how it is dealing with actual crazy customers but you should still uphold the respect for others. One thing I noticed working Dunkin’ was that even through the disrespect from some customers, you will always have good people coming in and bringing light to your day. In any aspect of life you wanna be a star and team player. Don’t let others ruin your character. I refuse to argue with someone trying to work and make a living like everybody else.. There could be tragic things going on in these people’s lives that make them this way so being polite and patient goes a long way. Treat people the way you wish to be treated. Now, I know too much Canola Oil butter (like ANY butter) can get you sick. I already got sick the first time she made my food. I don’t know a single soul who puts a block of butter like cream cheese on a hot bagel. We live in NY, you have to know the schmear technique. Between the unreasonable disrespect, and butter drenched bagels? I can’t give the spot 5 stars. STILL, in my opinion it’s better than any other Dunkin’ in the area though. The rest of the staff especially the manager is super chill and provide great service.. Food is top quality when made by others for the most part.
Atmosphere: 3
Food: 5
Service: 2
Bad customer service nasty attitude
Atmosphere: 1
Food: 1
Service: 1
Not enough elbow room or to sit down.
Atmosphere: 3
Food: 3
Service: 3
Rudest workers ever denied my order
This is the only Dunkin’ I will go to in Bay Ridge, the only one that gets everything right
Atmosphere: 5
Food: 5
Service: 5
Tea wasn’t that good! But I’m
From Oklahoma lol
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: They never change gloves after touching bacon or any meat I always have to ask them to change it and I ordered an egg and cheese to go they put bacon on it I only realized when I arrived to work so I called at least 10 times someone keeps picking up and hanging up or just letting it ring and not answering worst Dunkin’ Donuts
Nice staff but they serve ice cold and undercooked food
Food: 2
Service: 3
Fresh food
The best Dunkin in Bay Ridge! Fast, friendly, & always fresh. They stay open late until 9 pm!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for coffee, latte, donuts, ice drinks breakfast and lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato, Doughnut, Turkey Sausage Egg and Cheese, Munchkins Donut Hole Treats, Chocolate Chunk Cookie, Original Blend, Dozen Donuts, Chorizo & Egg Dunkin' Wrap, Coffee Roll, Dunkin' Refreshers, Plain Stuffed Bagel Minis, Wake-Up Wrap - Egg and Cheese, Egg and Cheese
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Bagels and Muffins
Fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts and Bagels and Muffins
clean and fresh food
Atmosphere: 5
Food: 5
Service: 5
Fresh food
Atmosphere: 5
Food: 5
Service: 5
Loading...