Dunkin'
446 Knickerbocker Ave, Brooklyn
(718) 489-3096
Recent Reviews
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This place just sucks. I just wanted a latte & entered at 6pm for it just for them to tell me that they were closing? And on the website it says they close at 8pm. WORST
Atmosphere: 1
Food: 1
Service: 1
Last time I was here, lady couldn’t figure out the system. I felt bad because she seemed new and was alone, but I still left with 0 coffee in my hands.
Just tried it again today and a different guy could not figure out the system. There’s a Starbucks next door, even though I like it less.
Atmosphere: 1
Food: 1
Service: 1
Slow down
The store hours are posted until 8pm. I placed an order at 7:36pm because I was 5 mins away. When I arrive to the store, the location was closed with the gates down. I’m disappointed that the order was allowed to go through while the location is closed.
We had such a great visit to this Dunkin’ location! There was no line, there were still donuts later in the day and there were comfy lounge chairs and tables in the lobby. We will be back!
Atmosphere: 5
Food: 5
Service: 5
Is Dunkin’ Donuts hiring I saw the sign and I ask the co workers and they said that the manager wasn’t their only
Atmosphere: 5
Food: 5
Service: 5
Should invest in making your employees learn how to respect people and not yell at my 3 year old daughter because she was crying due to the fact that she wanted some donuts and they didnt have any. If i can give a 0 star review i would but i cant. Even tho my daughter was crying it wasnt her business to come out of the register and yell at my baby saying there is no more donuts. She was a female in her 20 yelling at a child that just got upset because she was craving donuts and we walked 10 blocks just get there. Dont ever come to this location for nothing
Atmosphere: 1
Food: 1
Service: 1
I live nearby and come maybe once a week. Not much good to say about this location other than I’ve never had an issue with my food or coffee. Aside from that the workers can be rude or otherwise not attentive. English is obviously not their first language so i don’t give them a hard time about anything but some training for them would be beneficial. You will usually end up waiting longer than you’d like for your order. There is typically an odd vibe at this location.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese, Donuts
Horrible horrible! Service, there was a short girl that looks like she has not washed her face in decades and would laugh at customers face, she also walked away as people were ordering? Extremely rude worker! GET HER
Atmosphere: 1
Food: 3
Service: 1
I almost go there for everyday. But never make a review.Today after long time i meet my friend Naima. She and her service is the best.
Service: 5
Restaurantji Recommends
I came to this establishment twice and both times my order was prepared wrong. First time, I ordered a bagel with butter and when I got to work I realized it was a bagel with cream cheese. I had to toss it out. Second time, I asked for a cappuccino with almond milk, and as Im observing the employee make it I notice she is using Oat milk instead of almond milk. Good thing I caught it especially when they charge $1 extra for almond milk. It’s frustrating to need to be on top of the employees in order to get what you ordered. They definitely need better training!
Atmosphere: 1
Food: 1
Service: 1
Avoid this location! They always mess up your order then get upset when you ask them to correct it. What's worse is you pay for things and don't get it. I paid for 3 shots of espresso and watched the lady pour what was left in a cup into my drink and then tell me "yes, yes, I put 3." That's stealing! They do it all the time. At this point, I just stopped going to dunkin altogether.
Atmosphere: 1
Food: 1
Service: 1
What is the point of having mobile order if they never make the order? I literally witnessed the man take care of the entire line and make no mobile orders. I was waiting more than 20 minutes and it would have never been made if I didn't speak up.
Food: 4
Service: 1
Recommended dishes: Iced Caramel Latte
Wheelchair accessibility: Yes, there is an entrance for wheelchairs
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Caramel Latte
Ice tea always taste sour or old I walk to the one by Starbucks!!
Atmosphere: 4
Food: 1
Service: 5
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