This dunkin donuts is really awful. They always overcook my sandwiches or hash browns, they mess up my drinks multiple times where I have to go back to tell them to add what's missing and they really are terrible at blending drinks together. Would not recommend coming here to get breakfast you're better off somewhere else but there. They also had a roach infestation going all over the coffee machine that I see nobody had talked about before but people knew they did. Also they need to change their info on app because they do not provide wifi and dine in. I've been around 3 years everyday and I still refused to order from them.
Atmosphere: 1
Food: 1
Service: 3
Kay ToYou
It only got a star so I could make a review but how a coffee shop don't have decaffeinated coffee. I mean I was in no rush so I could of waited for them to make a pot. NYC DD ARE HORRIBLE‼️
Atmosphere: 1
Food: 1
Service: 1
Koo Sammy
Oh where i was visited so far are very nice
Atmosphere: 5
Food: 5
Service: 5
남 현진
They didn't prepare enough doughnuts I ordered, and they told me to choose from the ones in the store. All three doughnuts I ordered were missing and I didn't want anything else. I explained to them that I paid by app order and took care of canceling the order, but she told me to do it myself and was very unkind. I had canceled my online order before, so Jungjung asked her to cancel it, but she didn't listen to me and only asked me to do it myself. The whipping of the pumpkin coffee I ordered was as ugly as I had eaten, and it was aI can't believe you told me to eat this as a pregnant woman. If there was a god, they wouldn't forgive them for playing around with what they eat. three-minute walk to my house and store.
Atmosphere: 1
Food: 1
Service: 1
jannah hassan
they charged me extra, completely made me waste my money. wouldn’t even give me my correct drink. it doesn’t even taste good. don’t come.
Atmosphere: 1
Food: 1
Service: 1
Chloe Campbell
I ordered a pumpkin chai latte with cold foam, it was a medium. When I tasted it, it was nothing like it was suppose to be, I've had the drink 3 times from different locations and this one was completely lackluster. The cold foam was just whipped cream and was lazily dumped onto my drink, also, the drink as a whole was made incorrectly. When I brought it back and told the lady, she argued with me. The drinks are lackluster but the donuts are standard. The establishment was hot and had poor ventilation.
Atmosphere: 1
Food: 1
Service: 1
Muruj K
I ordered a drink that I have been getting for the past few weeks with no problems, but the past two times, the drink has tasted weird and not like how it usually tastes. Today I got the same drink and it tasted bad once again. When I went back to tell them that they got it wrong, she didn’t wanna listen and was adamant that she made it wrong.
Atmosphere: 1
Food: 1
Service: 1
sebastian15 mosaja
I wanna try other type of coffee and order one s’more drink and I just receive a drink with a lot vainilla and sugar and also don’t understand the cashier of my type of order??
Atmosphere: 2
Food: 2
Service: 3
Art Researcher
I don’t really mind the environment despite what all the other reviews say. There are people waiting inside the store to ask you for money but they’re pretty chill and would leave you alone if you say no. My problem is they don’t do their orders correctly. I ordered 25 munchkins and it would have been fine if they missed one or two but they left out six. 25 is not even that much to count and they were not busy when I went in.
Atmosphere: 2
Food: 2
Service: 1
Jewel “JuJuBee” J.
Unfortunately, this Dunkin’ Donuts is refusing to participate in nurses week 2024. I showed the workers the promotion and my ID and they refused to honor it. I will be endorsing this corporate.
Nice workers. They have to wash outside the store.
Atmosphere: 3
Food: 4
Service: 4
Toni Bourne
According to Google this store opens at 5am, according to the dunkin app it opens at 5am, according the the door it opens at 5am, I stood outside Dunkin for 30 minutes waiting for them to open the doors, I could see the workers inside and up till I left at 5:31am they were still closed. This is absolutely ridiculous, waiting a whole 30 minutes extra in hopes of getting breakfast and still nothing.
Atmosphere: 1
Service: 1
E SR
The place was not open at 5 am. like they said they were. If you go to the spot br careful alot of shady people around, especially in the morning. The entrance smells like urine, and the place looks bad inside.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Donuts
Teddy Sainphor
This location has always given a small, hole-in-the-wall, what-am-I-doing-with-my-life kinda vibe. It's even worse now that it's in between two major construction progress. OK... enough complaining. The staff here is doing the lord's work. They start working on orders as they're being keyed in and they're always accurate. Get your order to go and wait in the subway, unless you're waiting for the B11 or B103 in the winter.
This dunkin donuts is really awful. They always overcook my sandwiches or hash browns, they mess up my drinks multiple times where I have to go back to tell them to add what's missing and they really are terrible at blending drinks together. Would not recommend coming here to get breakfast you're better off somewhere else but there. They also had a roach infestation going all over the coffee machine that I see nobody had talked about before but people knew they did. Also they need to change their info on app because they do not provide wifi and dine in. I've been around 3 years everyday and I still refused to order from them.
Atmosphere: 1
Food: 1
Service: 3
It only got a star so I could make a review but how a coffee shop don't have decaffeinated coffee. I mean I was in no rush so I could of waited for them to make a pot. NYC DD ARE HORRIBLE‼️
Atmosphere: 1
Food: 1
Service: 1
Oh where i was visited so far are very nice
Atmosphere: 5
Food: 5
Service: 5
They didn't prepare enough doughnuts I ordered, and they told me to choose from the ones in the store. All three doughnuts I ordered were missing and I didn't want anything else. I explained to them that I paid by app order and took care of canceling the order, but she told me to do it myself and was very unkind. I had canceled my online order before, so Jungjung asked her to cancel it, but she didn't listen to me and only asked me to do it myself. The whipping of the pumpkin coffee I ordered was as ugly as I had eaten, and it was aI can't believe you told me to eat this as a pregnant woman. If there was a god, they wouldn't forgive them for playing around with what they eat. three-minute walk to my house and store.
Atmosphere: 1
Food: 1
Service: 1
they charged me extra, completely made me waste my money. wouldn’t even give me my correct drink. it doesn’t even taste good. don’t come.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pumpkin chai latte with cold foam, it was a medium. When I tasted it, it was nothing like it was suppose to be, I've had the drink 3 times from different locations and this one was completely lackluster. The cold foam was just whipped cream and was lazily dumped onto my drink, also, the drink as a whole was made incorrectly. When I brought it back and told the lady, she argued with me. The drinks are lackluster but the donuts are standard. The establishment was hot and had poor ventilation.
Atmosphere: 1
Food: 1
Service: 1
I ordered a drink that I have been getting for the past few weeks with no problems, but the past two times, the drink has tasted weird and not like how it usually tastes. Today I got the same drink and it tasted bad once again. When I went back to tell them that they got it wrong, she didn’t wanna listen and was adamant that she made it wrong.
Atmosphere: 1
Food: 1
Service: 1
I wanna try other type of coffee and order one s’more drink and I just receive a drink with a lot vainilla and sugar and also don’t understand the cashier of my type of order??
Atmosphere: 2
Food: 2
Service: 3
I don’t really mind the environment despite what all the other reviews say. There are people waiting inside the store to ask you for money but they’re pretty chill and would leave you alone if you say no. My problem is they don’t do their orders correctly. I ordered 25 munchkins and it would have been fine if they missed one or two but they left out six. 25 is not even that much to count and they were not busy when I went in.
Atmosphere: 2
Food: 2
Service: 1
Unfortunately, this Dunkin’ Donuts is refusing to participate in nurses week 2024. I showed the workers the promotion and my ID and they refused to honor it. I will be endorsing this corporate.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice workers. They have to wash outside the store.
Atmosphere: 3
Food: 4
Service: 4
According to Google this store opens at 5am, according to the dunkin app it opens at 5am, according the the door it opens at 5am, I stood outside Dunkin for 30 minutes waiting for them to open the doors, I could see the workers inside and up till I left at 5:31am they were still closed. This is absolutely ridiculous, waiting a whole 30 minutes extra in hopes of getting breakfast and still nothing.
Atmosphere: 1
Service: 1
The place was not open at 5 am. like they said they were. If you go to the spot br careful alot of shady people around, especially in the morning. The entrance smells like urine, and the place looks bad inside.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Donuts
This location has always given a small, hole-in-the-wall, what-am-I-doing-with-my-life kinda vibe. It's even worse now that it's in between two major construction progress. OK... enough complaining. The staff here is doing the lord's work. They start working on orders as they're being keyed in and they're always accurate. Get your order to go and wait in the subway, unless you're waiting for the B11 or B103 in the winter.
Atmosphere: 3
Food: 5
Service: 5
Surprised at how tasty the #7, Mexicali, was.
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