Dunkin'

8513 18th Ave, Brooklyn
(518) 373-2167

Recent Reviews

Michelle Levy

Hours not as published I’ve tried going there at 5:15am and lights still out and no customersAnd location isn’t that clean but employees are helpful

Tom F.

These two guys were great, awesome service. Also showed so much compassion with this kid before me who has celiac disease, was amazing to witness.

Julliyah Adolfo

Please train your employees on customer service, I ordered online and when I came to pick it up they had an item missing, I asked for it to be toasted and she said “well you said not toasted” I was flabbergasted by her answer. I’m sorry if it takes so much of time to get a bread toasted. Horrible horrible customer service honestly if you want coffee your better of at the Chinese bakery nearby. Don’t waste your time here

ILikeThatAlot Yeah

I went in to order a shamrock or salted caramel flavor macchiato and latte, they told me they don’t have any flavor drinks only the regulars, how can you advertise all these in front of the windows and ad boards if you don’t even provide these offers. Only come if you need regular coffee or in a rush

Hnin Yee Lei N.

I bought a chocolate gazed donut today and you guess what????? I saw a bite Ewwwww! How did that apparent bite on that donut???? It's so disgusting!And No need to mention about their attitudes and services.........

Venassa Lei

What's the different between medium and large?

maria alomeri

it was very delicious. i’ve ordered from this dunking many times and they never failed to impress me.

Sheyhzod Musayev

Ordered totally different donuts but they didn’t tell me that they replaced it. When I came back they said call customer service. Terrible

Tracy

i drank their pumpkin spice latte and i got diarrhea, also i ordered 3 packs of bacon, only got one though. extremely disappointing, dont recommend.

Agris Jerumans

Customer service at this store is so bad. Rather go to deli then to this place. The woman how work there is out of mind.

Alyssa Yee

They made my drink wrong, I went back and let them know. Instead of making me a new drink, they scooped the whipped cream off my drink and added the missing flavor and mixed it with a spoon. And added whipped cream cream cover up the whole and laughed the whole time. Never going back again, horrible service.

Jennifer

Honestly this is the second time I go at 10 am and they can’t make breakfast because they r cleaning!? WhT Dunkin’ Donuts can’t make u a bagel with cream cheese or hash browns at 10 in the morning?? Ridiculous if u ask me and the employees are also rude.

Temurbek Ibragimov

Anybody knows what’s this black stones?

Tursunoy Sadikova

Place is very dirty. There are 2 employees both with horrible attitude, especially the female employee. They give an attitude while take an order/or give your order. 0 customer service!

Photo Pilot

Ordered a latte. They gave me a coffee with milk. Pathetic.

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