Dunkin'
3015 Mermaid Ave, Brooklyn
(718) 372-3198
Recent Reviews
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šš«¶š»not that bad. staff are calm and peaceful. .but i really need and hope that they always allowed us to use toilet when people in need!!!
Atmosphere: 3
Food: 3
Service: 2
On occasions I usual buy the sourdough breakfast sandwich. I waited patiently on line, put my order in and tried desperately to be patient while the cook made my sandwich. I started losing patience when I realized that everyone that came in after me was being served first. Even the ones who ordered sandwiches were being served before me. After about 10 people receiving their orders and leaving, I was the only person left standing and still waiting to be served. At that moment, I started feeling a way. So I said something to the cook. Which was, " what ever happened to first come, first serve. Instead of the lady apologizing, and we can just put things behind us, the lady immediately got and attitude and practically through me my sandwich. Well, I threw it back and demanded my money (not so much in a pleasant manner). After that, I got the hell up out of there. There was just no way I would have enjoyed that sandwich after dealing with such disregard and lack of respect towards a paying customer. I don't know if I'll ever go back there again. Especially if I see the same cook there, I'm definitely not going back there. I gave two stars because the first lady tried to do her job regardless of the crowd
Of people, and lack of staff. The cook, however, is the problem. People understands the importance of first come, first serve. Obviously, she do not.
Atmosphere: 3
Food: 3
Service: 2
If I could give them 10 stars, I would have. Best DD in town.
Atmosphere: 5
Food: 5
Service: 5
I usualy get my coffee early. This place is slow amd making me wait while they do other orders. I went one morning and ordered late, worker that worked haven't payed any attention.
Atmosphere: 1
Food: 1
Service: 1
Tried to get a coffee at 8:30 and the store was closed. Says it opens at 7
The worst the slowest Dunkinā Donuts I ever seen with the mine staff.
Atmosphere: 1
Food: 3
Service: 1
Takes 15+ minutes for a mobile order
Atmosphere: 1
Food: 2
Service: 1
I dont know about the afternoon shift but the morning shift here is really trash, attitude when you ask for anything on top of slow service
Atmosphere: 5
Food: 5
Service: 1
The workers are direct and courteous but not super friendly.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts, Muffins, Croissant, Bagels
My daughter loves the veggie omelets donuts
Atmosphere: 4
Service: 4
Restaurantji Recommends
Order online and come to pick up. The store didn't have any items from my order (the order was donuts and they don't have any).Asked to cancel the order and the attendant started to argue. Told me that the only thing he can do is put a note to pickup next day. I told that I wasn't interested and I would try to cancel the order with the support and that I just need a note from them saying they can't do the order to sgow support. Attendant told me they can't and started to escalate the argument.
Atmosphere: 1
Food: 3
Service: 1
This DD is always a hit or miss, as of lately more miss than anything. They need a serious upgrade, a good clean and workers that won't service their friends and family before the backed up orders.
Atmosphere: 3
Food: 3
Service: 3
Worse Dunkinā Donuts ever. My food was cold, in the middle I donāt get it. I told someone and the short lady was soooo rude
Atmosphere: 1
Food: 1
Service: 1
They plate me with the strawberry refresher today?
Atmosphere: 5
Food: 3
Service: 5
Worse Dunkinā Donuts ever. My food was cold, in the middle I donāt get it. I told someone and the short lady was soooo
Atmosphere: 1
Food: 1
Service: 1
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