Dunkin'
3921 5th Ave, Brooklyn
(917) 909-1814
Recent Reviews
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Slow workers. Cheap boss only 2 people working there. Not good. Customer have to wait an eternity for order something
Atmosphere: 2
Food: 3
Service: 1
Gave a tip and didn’t even get a thank you, and you’re only allowed to sit for 20 minutes.
Atmosphere: 2
Food: 5
Service: 1
Everyone there works so hard. Really appreciate it. They deserve good tips.
Atmosphere: 5
Food: 5
Service: 5
Just ok
Atmosphere: 3
Food: 3
Service: 4
Clean and well run.
Atmosphere: 5
Food: 5
Service: 5
These folks were working hard today. This is a busy location at the 9 O'clock hour, no surprise. They were understaffed and juggling the line as well as the Uber Eats and other online orders that were constantly coming in. The guy behind the counter was very polite, apologetic, and multitasking like a pro. That said I was very surprised how well he and the team could handle this stressful situation. I generally expect a fast food level experience when going into any Dunkin'. But this team did an excellent job considering the circumstances, I hope that doesn't go unrecognized by management. The place was clean and the staff were efficient. They deserve 5 stars (and a raise) for handling a tough morning so well.
Atmosphere: 4
Service: 5
Stop understaffing your locations
I have ordered from this location prior and haven't not had an issues previously. I order an uber eats delivery today and my order came to be with my drink flipped upside down soaking everything in the bag and making it a waste. I give them a 3 as I do give partial blame to the delivery person because I do not know how they transported it that it arrived such. But the drink was not in the holder in the bag when it was first packaged which lead to this.
Atmosphere: 3
Food: 3
Service: 3
Thank you!
This Dunkin improves a lot.
Good customer service 👍 and they serve faster than before.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Small space kinda cleaned out. PM hours prepare to wait a long line & order unfortunately it’s only one person working in the front doing everything. Dunkin do better.
I had everything bagel with cheese and eggs. The bagel was not fresh, the bagel was nasty. I felt like I was chewing on a tire!
Note: The staff was very polite and accommodating.
Atmosphere: 3
Food: 1
Service: 1
❤️ d caffeinated coffee with milk and sugar. If you wait few minutes they make you a fresh one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant
latte sucks
Fast and good staff. Ryan who works the afternoons is great. Worked there for years.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel, Donuts, Croissant, Egg and Cheese
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