Poor service, dirty and neglected. If you're just looking for a coffee and to leave, it might be okay for you, but even then, they'll probably not want to serve you and will find an excuse to make you leave. I just hope I don't have to go back.
Atmosphere: 1
Food: 1
Service: 1
Peter Smith
Came here the other day, and said great, the store is empty, well it took 5 min to take my order ( small cappuccino) and another 5 min for her to start making it, guess it was more important to straighten up and refill stuff, anyway when I finally got it, she didn't steam the milk, so I got an expresso with milk instead of a cappuccino with cream Why?
Regina Adams
There is always a long wait here for mobile orders. Yes mobile orders. The convenience of ordering ahead and coming and pick up your order is not happening here at this Dunkin donut. I have ordered ahead 2 times too many to have to still wait on my order as if I had came into the restaurant. This is a huge inconvenience to people who work at the hospitals who wants to order ahead so they can quickly get back to their respective departments. I will no longer be patronizing this Dunkin.
Luis Rojas
Walked into to this Dunkin’ the place looked totally unsanitary. I walked in and walked right out. The girl prepping drink had a dirty outfit and dirty work space the other had gloves and touching everything and the food with gloves on. Wow this was nuts.
Atmosphere: 1
Food: 1
Service: 2
Tracey Atwell
Coffee is super plus staff
Atmosphere: 5
Food: 5
Service: 5
Walid Rafik
Worst service ever, the worker was very rude and high negligence on the order
Atmosphere: 1
Service: 1
A
I always think about the time when a year ago (2024), I found a bunch of beard hairs in my wake me up wrap. Don’t get from here - this location is absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
JJ9910
Long wait , bad customer service
Atmosphere: 2
Food: 2
Service: 1
colin kogan
Horrible I am always waiting forever for a mobile order. Then they stare at you like you’re inconveniencing them
Atmosphere: 1
Service: 1
Alex Turcios
Flys all over this place. Even in the donut display. I totally understand you can control these pest, but at least get it out of the food your selling. Not everyone wants this extra protein.
I used my points for coffee and its not available?! Then They they can’t refund my points so gave me hush browns!?? I need coffee, not this brown hushys!!!? Fix your service in this dunkin, it sucks!
Atmosphere: 1
Food: 1
Service: 1
Google User
The morning crew is stellar, accommodating, fast and remember your face. I've been sipping Dunkin since I was 14 but this is this best experience I've had of the brand since working across the street. 🤌🏾✨🥳
It's always busy. It's across from the busiest hospital in the city in a small location. Surprised at the petulance in the other reviews
Atmosphere: 5
Food: 5
Service: 5
Madeline Vega
The two employees at the moment were such amazing sports about my mobile order they couldn’t fulfill because it didn’t match what they had in stock. My daughter wanted the new Strawberry Dream Refresher, so one man worked with her to create a new concoction she enjoyed. It was a morning rush, and they were so good with all the customers!
Atmosphere: 5
Food: 5
Service: 5
Phoenix L
I've ordered on the app several times and they don't make my stuff until I ask where it is. I've waited over half an hour here multiple times because there's only one person working doing everything. Either shut this place down or hire more people.
Juhayer Alam
Understaffed, online orders get forgotten and in store order can take over 30 minutes to be fulfilled.
Poor service, dirty and neglected. If you're just looking for a coffee and to leave, it might be okay for you, but even then, they'll probably not want to serve you and will find an excuse to make you leave. I just hope I don't have to go back.
Atmosphere: 1
Food: 1
Service: 1
Came here the other day, and said great, the store is empty, well it took 5 min to take my order ( small cappuccino) and another 5 min for her to start making it, guess it was more important to straighten up and refill stuff, anyway when I finally got it, she didn't steam the milk, so I got an expresso with milk instead of a cappuccino with cream Why?
There is always a long wait here for mobile orders. Yes mobile orders. The convenience of ordering ahead and coming and pick up your order is not happening here at this Dunkin donut. I have ordered ahead 2 times too many to have to still wait on my order as if I had came into the restaurant. This is a huge inconvenience to people who work at the hospitals who wants to order ahead so they can quickly get back to their respective departments. I will no longer be patronizing this Dunkin.
Walked into to this Dunkin’ the place looked totally unsanitary. I walked in and walked right out. The girl prepping drink had a dirty outfit and dirty work space the other had gloves and touching everything and the food with gloves on. Wow this was nuts.
Atmosphere: 1
Food: 1
Service: 2
Coffee is super plus staff
Atmosphere: 5
Food: 5
Service: 5
Worst service ever, the worker was very rude and high negligence on the order
Atmosphere: 1
Service: 1
I always think about the time when a year ago (2024), I found a bunch of beard hairs in my wake me up wrap. Don’t get from here - this location is absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Long wait , bad customer service
Atmosphere: 2
Food: 2
Service: 1
Horrible I am always waiting forever for a mobile order. Then they stare at you like you’re inconveniencing them
Atmosphere: 1
Service: 1
Flys all over this place. Even in the donut display. I totally understand you can control these pest, but at least get it out of the food your selling. Not everyone wants this extra protein.
Restaurantji Recommends
I used my points for coffee and its not available?! Then They they can’t refund my points so gave me hush browns!?? I need coffee, not this brown hushys!!!? Fix your service in this dunkin, it sucks!
Atmosphere: 1
Food: 1
Service: 1
The morning crew is stellar, accommodating, fast and remember your face. I've been sipping Dunkin since I was 14 but this is this best experience I've had of the brand since working across the street. 🤌🏾✨🥳
It's always busy. It's across from the busiest hospital in the city in a small location. Surprised at the petulance in the other reviews
Atmosphere: 5
Food: 5
Service: 5
The two employees at the moment were such amazing sports about my mobile order they couldn’t fulfill because it didn’t match what they had in stock. My daughter wanted the new Strawberry Dream Refresher, so one man worked with her to create a new concoction she enjoyed. It was a morning rush, and they were so good with all the customers!
Atmosphere: 5
Food: 5
Service: 5
I've ordered on the app several times and they don't make my stuff until I ask where it is. I've waited over half an hour here multiple times because there's only one person working doing everything. Either shut this place down or hire more people.
Understaffed, online orders get forgotten and in store order can take over 30 minutes to be fulfilled.
Atmosphere: 1
Food: 1
Service: 1
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