Dunkin'

1720 Atlantic Ave, Brooklyn
(718) 756-1011

Recent Reviews

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Tisha Diamond

Disappointing Experience at Dunkin' DonutsI recently visited this Dunkin' Donuts location, and I must say it was a thoroughly disappointing experience. The place was incredibly dirty—tables were sticky, the floor was a mess, and it seemed like the whole place hadn't been cleaned in ages. When I ordered a bagel, it came out tasting strange, almost like it had been toasted in a dirty toaster. The off-putting taste made it inedible.To make matters worse, the staff was incredibly rude. They seemed disinterested in providing any level of customer service, and their accents were so thick that it was difficult to understand them, making the whole experience even more frustrating. Overall, this was a terrible visit, and I won't be coming back. I would advise others to avoid this location as well.

Atmosphere: 1

Food: 1

Service: 1

María “MaríaMaría” Bouzas Mulet

Saw a few roches, told the manager, and completely ignored my comment. On top of that, the manager got pissed at me

Atmosphere: 1

Service: 1

Wael Ottman

Went there because it says close 8 PM when I got there they said they close at 7 PM. They need to change the time that they have posted on Google maps.

Wendolyn Small

You walking in there and you become depressed the energy is dead literally!!! The donuts hard asf are you not making them fresh??? The employees give they don’t want to be here but we the customers have to deal with them is insane yall need to do surprise pop ups on this location because ain’t no way

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Bagel

Мишка Пряников

the worst cafe, they mixed up my order, they take a long time to serve, everything is dirty

Atmosphere: 1

Food: 1

Service: 1

nahid Hasan

Excellent Service ??

Charlie

Hours listed are wrong store is not open at 5AM.

Anson McArthur

If you are scheduled to close at 8pm, your doors shouldn't be locked by 745.

Service: 1

Scott Suddarth

Taking their sweet time even when you're one of 2 people there

Atmosphere: 1

Food: 3

Service: 1

Kay

I went to this place 2 times and both experiences were horrible. The employees are rude, and trying to get their attention feels like a whole sport within itself. A quick trip to just get something to eat lasted me 20 minutes just to get a toasted bagel with cream cheese. I would have been understanding if there were a lot of people, but there wasn’t, which made the situation even worse.

Service: 1

Sherri Lawrence

I was able to order my food quickly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Robert Lewis

Coffee was warm, not hot

Tisha Hankey

Here's a draft for your review:⸻Disappointing Experience at Dunkin' DonutsI recently visited this Dunkin' Donuts location, and I must say it was a thoroughly disappointing experience. The place was incredibly dirty—tables were sticky, the floor was a mess, and it seemed like the whole place hadn't been cleaned in ages. When I ordered a bagel, it came out tasting strange, almost like it had been toasted in a dirty toaster. The off-putting taste made it inedible.To make matters worse, the staff was incredibly rude. They seemed disinterested in providing any level of customer service, and their accents were so thick that it was difficult to understand them, making the whole experience even more frustrating. Overall, this was a terrible visit, and I won't be coming back. I would advise others to avoid this location as well.

Atmosphere: 1

Food: 1

Service: 1

T Temple

My order got mixed up, but the manager on duty really helped me out without any attitude or majors questions. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Samsu Uddin

Is very good place

Atmosphere: 5

Food: 5

Service: 5

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