I've come to this place for over 8yrs, there service differtly has improved, food great and the atmosphere is also great.
Atmosphere: 4
Food: 4
Service: 4
Mergatroyd Spivey
Staff very pleasant
Service: 5
N. Muhammed
I ordered a box of Joe and 2 dozen donuts. I let them know I'm in a bit of rush for work and they got right on it and had me tooken care of quickly. They did forget the sugars so next time I'll double check but they were helpful and fast.
Atmosphere: 5
Food: 5
Service: 5
Yvette Mckenzie
I placed an order thru the app. Once I got to the store for pick up I was told the item is out of stock. I asked for a refund and the workers refused to give me a refund. I was told a refund can't be given which I know that wasn't true. Then I was told refunds can't be give thru the app. I was told I need to have the entire DD card number for them to enter the information. Excuses after excuses. I never received the refund. The behavior was dishonest and very professional. HORRIBLE customer service.
Atmosphere: 3
Food: 3
Service: 1
Md islam
I am a regular and loyal customer of Dunkin’ who prefers your brand over other coffee shops. I’ve visited many Dunkin’ locations and have always appreciated the consistent service — until a recent visit to one particular location.
During this visit, I requested a Midnight coffee, which was clearly part of a current offer valid until 6 PM. I made my request well within that time frame, but the employee refused to provide the coffee, stating that “they don’t make that coffee in the afternoon.” When I pointed out the promotion's terms, he continued to refuse and then went so far as to tell me not to come to this location again.
I found this behavior extremely rude and unprofessional, especially given that I was simply asking for what was clearly being offered. As a regular customer, I expect to be treated with respect and fairness, and this experience did not meet those standards. I hope this issue will be addressed appropriately.
Atmosphere: 3
Food: 3
Service: 1
Темірлан Тельгарин
The cashiers don't listen to anything, it took them three tries to figure out what needed to be done. Then they made my coffee with sugar when I asked for it without. After that, they made it in a hurry, and the coffee wasn't very good.
Atmosphere: 4
Food: 3
Service: 2
Abraham carmona
Due to lack of preparation in the drinks
Kitty S25
Went to the Dunkin’ and had a pretty frustrating experience. I ordered one iced coffee with oat milk, but the cashier charged me for two and gave me cream instead. I didn’t have time to go back and get it fixed because service was incredibly slow , it took nearly 20 minutes just to get the wrong order. I ended up giving the second coffee to my sister, but even though they were supposedly the same drink, they tasted totally different. Not the worst coffee, but the inconsistency and service definitely need improvement.
Atmosphere: 2
Food: 2
Service: 1
John Randazzo
Quick service, great iced coffee, workers are always pleasant and cordial.
Atmosphere: 5
Food: 5
Service: 5
Don Robinson
Very good service Because my neighbor goes to you all the time
I've come to this place for over 8yrs, there service differtly has improved, food great and the atmosphere is also great.
Atmosphere: 4
Food: 4
Service: 4
Staff very pleasant
Service: 5
I ordered a box of Joe and 2 dozen donuts. I let them know I'm in a bit of rush for work and they got right on it and had me tooken care of quickly. They did forget the sugars so next time I'll double check but they were helpful and fast.
Atmosphere: 5
Food: 5
Service: 5
I placed an order thru the app. Once I got to the store for pick up I was told the item is out of stock. I asked for a refund and the workers refused to give me a refund. I was told a refund can't be given which I know that wasn't true. Then I was told refunds can't be give thru the app. I was told I need to have the entire DD card number for them to enter the information. Excuses after excuses. I never received the refund. The behavior was dishonest and very professional. HORRIBLE customer service.
Atmosphere: 3
Food: 3
Service: 1
I am a regular and loyal customer of Dunkin’ who prefers your brand over other coffee shops. I’ve visited many Dunkin’ locations and have always appreciated the consistent service — until a recent visit to one particular location.
During this visit, I requested a Midnight coffee, which was clearly part of a current offer valid until 6 PM. I made my request well within that time frame, but the employee refused to provide the coffee, stating that “they don’t make that coffee in the afternoon.” When I pointed out the promotion's terms, he continued to refuse and then went so far as to tell me not to come to this location again.
I found this behavior extremely rude and unprofessional, especially given that I was simply asking for what was clearly being offered. As a regular customer, I expect to be treated with respect and fairness, and this experience did not meet those standards. I hope this issue will be addressed appropriately.
Atmosphere: 3
Food: 3
Service: 1
The cashiers don't listen to anything, it took them three tries to figure out what needed to be done. Then they made my coffee with sugar when I asked for it without. After that, they made it in a hurry, and the coffee wasn't very good.
Atmosphere: 4
Food: 3
Service: 2
Due to lack of preparation in the drinks
Went to the Dunkin’ and had a pretty frustrating experience. I ordered one iced coffee with oat milk, but the cashier charged me for two and gave me cream instead. I didn’t have time to go back and get it fixed because service was incredibly slow , it took nearly 20 minutes just to get the wrong order. I ended up giving the second coffee to my sister, but even though they were supposedly the same drink, they tasted totally different. Not the worst coffee, but the inconsistency and service definitely need improvement.
Atmosphere: 2
Food: 2
Service: 1
Quick service, great iced coffee, workers are always pleasant and cordial.
Atmosphere: 5
Food: 5
Service: 5
Very good service
Because my neighbor goes to you all the time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always nice workers, rarely screw up the order, and quick reconciliation if they do
Atmosphere: 3
Food: 4
Service: 4
Very rude people preparing a food , less staff they scream on customer , I had very bad experience, not good.
I usually go here for breakfast, breakfast is decent and the place is really clean. Staff is friendly .
Atmosphere: 5
Food: 5
Service: 5
Service and Food always on Point!
Atmosphere: 5
Food: 5
Service: 5
This location makes the donuts for most of the nearby locations. Very very clean I've been coming here since I was a child back in the 90s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel, Birthday Cake
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