I’ve went in on multiple occasions and every time it’s either no donuts or just 2-3 flavors. I’ve ordered hash browns and other items and they are NEVER fresh, always COLD AND SOGGY.
Atmosphere: 2
Food: 1
Service: 1
Bra'ah Gaffer
I enjoy it everyday before taking the 5 train, especially the lady (hagar) she is so nice and professional, I come to this place just because she works here, she is so welcoming and nice manager 💜💜
Atmosphere: 5
Food: 5
Service: 5
ray
Watery iced coffee, straws out of reach, long lines, understaffed, dirty. Would not recommend coming here. The only positive aspect is indoor seating. Employees are careless.
Atmosphere: 1
Food: 2
Service: 1
Christina S
I debated on coming in yesterday because it always looks dirty even the outside in front of the store. However, I ordered & the lady was nice. However the lady called out my drink & IMMEDIATELY, I see a small dead fruit fly on the top of the drink floating. I told the lady & she acted like she couldn’t see the fly (which is something that restaurant workers do whenever you tell them some sort of discrepancy like this I’m not sure why they do this). Then she “finally” sees it & changes the drink but with no apology or empathy. This is actually disgusting. Even another customer noticed how she acted like she didn’t see it. I think someone from the Health Department needs to come & do a surprise full inspection. I’m not sure why all the Dunkin’ Donuts in Flatbush are so nasty like this. It must be privately owned by the same person. When you go out of state, you don’t come across this. Even in Long Island, this isn’t a common occurrence.
Shance
When I pickup here, they do not have stickers on food bags and do not call out orders so you may be waiting around when your food is already ready
Atmosphere: 4
Food: 3
Service: 2
Ste Bik
horrible
Atmosphere: 1
Service: 1
Steffi Greene
IF I COULD I WOULD PUT ZERO STARS - bad customer service and the building itself is disgusting. service workers don’t wear gloves or wash hand in between services and are ridiculously rude and i have to wonder (as a service worker myself) if they even attended any training
Atmosphere: 1
Food: 1
Service: 1
Krystle Delgado
They have a lot of roaches. Donuts are always stale. Dirty cooking area.
Atmosphere: 2
Food: 2
Service: 3
Dieuleme St Flavin
When I asked dor an latte they took way to long and I realised that they put mad ice , didn't break it up nothing like : 80% ice 10% cream and 10 % milk and suger now I know I should NEVER come to this dunkin hire new staff.
Atmosphere: 1
Food: 1
Service: 2
Ratul Ahmed
They don’t know how to make hot latte.I ordered hot latte..they send me regular coffee.
I’ve went in on multiple occasions and every time it’s either no donuts or just 2-3 flavors. I’ve ordered hash browns and other items and they are NEVER fresh, always COLD AND SOGGY.
Atmosphere: 2
Food: 1
Service: 1
I enjoy it everyday before taking the 5 train, especially the lady (hagar) she is so nice and professional, I come to this place just because she works here, she is so welcoming and nice manager 💜💜
Atmosphere: 5
Food: 5
Service: 5
Watery iced coffee, straws out of reach, long lines, understaffed, dirty. Would not recommend coming here. The only positive aspect is indoor seating. Employees are careless.
Atmosphere: 1
Food: 2
Service: 1
I debated on coming in yesterday because it always looks dirty even the outside in front of the store. However, I ordered & the lady was nice. However the lady called out my drink & IMMEDIATELY, I see a small dead fruit fly on the top of the drink floating. I told the lady & she acted like she couldn’t see the fly (which is something that restaurant workers do whenever you tell them some sort of discrepancy like this I’m not sure why they do this). Then she “finally” sees it & changes the drink but with no apology or empathy. This is actually disgusting. Even another customer noticed how she acted like she didn’t see it. I think someone from the Health Department needs to come & do a surprise full inspection. I’m not sure why all the Dunkin’ Donuts in Flatbush are so nasty like this. It must be privately owned by the same person. When you go out of state, you don’t come across this. Even in Long Island, this isn’t a common occurrence.
When I pickup here, they do not have stickers on food bags and do not call out orders so you may be waiting around when your food is already ready
Atmosphere: 4
Food: 3
Service: 2
horrible
Atmosphere: 1
Service: 1
IF I COULD I WOULD PUT ZERO STARS - bad customer service and the building itself is disgusting. service workers don’t wear gloves or wash hand in between services and are ridiculously rude and i have to wonder (as a service worker myself) if they even attended any training
Atmosphere: 1
Food: 1
Service: 1
They have a lot of roaches. Donuts are always stale. Dirty cooking area.
Atmosphere: 2
Food: 2
Service: 3
When I asked dor an latte they took way to long and I realised that they put mad ice , didn't break it up nothing like : 80% ice 10% cream and 10 % milk and suger now I know I should NEVER come to this dunkin hire new staff.
Atmosphere: 1
Food: 1
Service: 2
They don’t know how to make hot latte.I ordered hot latte..they send me regular coffee.
Food: 1
Service: 1
Restaurantji Recommends
Amazing efficient service from the staff. They are a joy and when you come in that energy bounces off through their customer service!
Atmosphere: 5
Food: 5
Service: 5
After saying cold coffee, she gave me cold coffee again☕️
Atmosphere: 1
Food: 1
Service: 1
So dirty,and slowest service ever,waited 30 minutes for coffe
Atmosphere: 1
Food: 1
Service: 1
My Grandchildren never visited from Seattle they enjoyed ?
Atmosphere: 5
Food: 5
Service: 5
rudest staff I have ever met. Hope no one goes there. They don’t even have donuts.
Atmosphere: 1
Food: 1
Service: 1
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