Dunkin'
306 7th Ave, Brooklyn
(347) 529-5253
Recent Reviews
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The worst Dunkin donuts I've ever seen... They barely have donuts. For 12donuts they wanted charge separately... avoid this one...
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkins I’ve ever been to. The manager here is Sheuli and she is rude and nasty. I’ve had multiple bad encounters at this Dunkin‘s location. They make the worst coffee. Their coffee is always diluted, they barely add any sugar to the orders. They don’t follow the orders at all. If they mess up your order and you ask them to fix it they’ll give you the attitude instead and talk to you like it’s your fault they did a bad job
Specifically, the manager, Sheuly is the worst. You can hear her talking to her employees, bad mouthing the customers in the background if they make any specific requests. One time I was given spoiled creamer in my coffee while I was pregnant. While I was there, I brought it up to the manager and said that the creamer is spoiled and requested if I could get a fresh batch of coffee to which I was given pushback and talked to like I was lying. Shiuley said the creamer was given from a new container which absolutely could not have been the case because the creamer was bad and you could taste it. She would not believe me so I told her she should try out my coffee to see if she doesn’t believe me and she was SO OFFENDED BY THAT. She ended up giving me creamer on the side from the same container which was bad and I had to tell her again to switch out the creamer!!! It was as if the expedition was for me to walk away with coffee with bad cream in it. She then proceeded to badmouth me in her native language, which I also speak, and when I heard that I called her out on it, and we ended up having an argument. This is the MANAGER at this location. We wrote an official complaint about this but nothing was done about it as she still continues to be the manager to this day
Recently, I had another one of these encounters with her team. They ended up giving me an order with bacon in it, and when I said that I do not eat bacon and requested the bacon to be taken off of the wrap they ignored me for five minutes while I stood there, waiting for them to take my order back. The man initially blamed me for for ordering the wrong wrap and then proceeded to ignore me for a while before he grabbed the bag from my hand to change my order. THE WORST DUNKINS YOULL EVER BE AT! You should report these people and maybe if it’s coming from more people the admin will finally move these people away from this location and train their staff how to provide better customer service
Only one guy works.
Atmosphere: 1
Food: 1
Service: 1
Waaaayyyyy too slow. And they
basically ignore you.
Service: 1
Great Dunkin, wonderful employees!
Atmosphere: 5
Food: 5
Service: 5
I was charged a dollar for extra paper cup.I am so shocked
Rude , gave me and my friends an attitude, terrible service. Yelled at my
Friend to go for no reason, DONT come here. They are extremely disrespectful and will treat you badly for no reason. The worker who disrespected us is in this photo
Atmosphere: 1
Food: 1
Service: 1
The service here was honestly terrible. There were two employees — one occupied with cleaning the oven, and the other had me standing there waiting while a bagel was warming up. The frustrating part is she could’ve easily grabbed the donuts I asked for, but instead, both of them ignored me. I got so fed up, I just walked out. Really disappointing experience!
If i could give 0 stars I would. They’re so unbelievably rude, the drinks never taste the same, they’re usually bad and good one in a blue moon.
Atmosphere: 1
Food: 1
Service: 1
Great morning staff 💯
Restaurantji Recommends
Horrible, horrible, horrible service. WORST Dunkin Donuts. Whenever I go there, I have to wait 30 minutes for my order. This store always had only one person. Manager is so rude, last time she was only doing online orders. She DID NOT care that the line was by the door. The store should have more than 1 person.
Atmosphere: 1
Food: 2
Service: 1
One of the workers there was racist and disrespectful blatantly ignoring that two black woman who we’re paying customer we’re lactose intolerant
Atmosphere: 1
Food: 1
Service: 1
the workers r so mean and it makes me uncomfy
Atmosphere: 1
Food: 4
Service: 2
They are so mean there it’s insane like why are u up at 8 am rolling ur eyes because u gave someone THE WRONG ORDER. like that’s wack what are u on about. they also complain when u mention that they give u the wrong order and tell u to stop complaining… 😕
Atmosphere: 1
Food: 3
Service: 1
Big ripoff place. They give you majority ice for iced drinks and refuse to give light on the ice or no ice. Scam place with rude people.
Atmosphere: 1
Food: 3
Service: 1
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