Dunkin'
448 5th Ave, Brooklyn
(718) 832-9460
Recent Reviews
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Customer service from the Manager is horrible.
He needs training from one of the woman that work in this location.
Atmosphere: 1
Service: 1
Closed 30 minutes early.
Atmosphere: 1
Food: 1
Service: 1
I was over charged. Given wrong order and when I showed proof both ladies were very rude saying price change even showing proof the said no and offered no solution… and when asked to speak to manager he walked off to back avoid this place
Atmosphere: 1
Service: 1
I walked in this morning and found the two employees engaged in a deep conversation. I said 'good morning' to get their attention, but they continued talking and ignored me, so I left.
Atmosphere: 1
Food: 1
Service: 1
It'sa big enough store and they don't have a public restroom. NOT TO MENTION RUDE STAFF.
Atmosphere: 4
Food: 2
Service: 2
Workers are really nice and always friendly. One of my favorite Dunkin locations!!! I usually take caramel latte, and it’s delicious.
Atmosphere: 5
Food: 5
Service: 5
I barely leave one star reviews but this experience was terrible. The old guy who took my order on 10/16 around 2:30 pm didn’t greet me seemed annoyed i was ordering a big meal. When i received the order my sausage egg and cheese wasn’t cooked, my cream cheese sandwich that i asked to be toasted wasn’t toasted & I was missing hash browns. I understand every one has a rough day but please if you’re in the service industry leave your personal issues at home.
Atmosphere: 1
Food: 1
Service: 1
I rarely give one star review.
The store was empty. The old man at the counter is weird and rude. No greetings, no smile and no facial expression. He needs to learn how to say thank you to customers.
Service: 1
There are no chairs - only tables, which makes it difficult to eat your food in the restaurant.
Atmosphere: 1
Food: 5
Service: 4
Unlike my neighborhood d d, this d d honored a special offer ($2 breakfast sandwich) quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Safaa great customer service
Old coffee
Atmosphere: 1
Food: 1
Service: 1
This location never disappoints me.
These Dunkin's are absolutely fantabulous because of the way I feel the moment I enter the business. It's always the friendliest hello how are you and if I let them know that their customer service is off IMMEDIATELY an apology is given and if not I write a review without ever returning to that specific Dunkin Donuts. By Grace this has never happened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Croissant
Before the Pandemic this DD used to have tables and chairs for customers. Now just a few tables piled in a corner. Stop being cheap! The pandemic is over! Time to bring back customer seating! They certainly have the space for it.
Atmosphere: 1
Food: 3
Service: 5
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