Dunkin'
448 5th Ave, Brooklyn
(718) 832-9460
Recent Reviews
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It'sa big enough store and they don't have a public restroom. NOT TO MENTION RUDE STAFF.
Atmosphere: 4
Food: 2
Service: 2
Workers are really nice and always friendly. One of my favorite Dunkin locations!!! I usually take caramel latte, and it’s delicious.
Atmosphere: 5
Food: 5
Service: 5
I barely leave one star reviews but this experience was terrible. The old guy who took my order on 10/16 around 2:30 pm didn’t greet me seemed annoyed i was ordering a big meal. When i received the order my sausage egg and cheese wasn’t cooked, my cream cheese sandwich that i asked to be toasted wasn’t toasted & I was missing hash browns. I understand every one has a rough day but please if you’re in the service industry leave your personal issues at home.
Atmosphere: 1
Food: 1
Service: 1
I rarely give one star review.
The store was empty. The old man at the counter is weird and rude. No greetings, no smile and no facial expression. He needs to learn how to say thank you to customers.
Service: 1
There are no chairs - only tables, which makes it difficult to eat your food in the restaurant.
Atmosphere: 1
Food: 5
Service: 4
Unlike my neighborhood d d, this d d honored a special offer ($2 breakfast sandwich) quickly and efficiently.
Atmosphere: 5
Food: 5
Service: 5
Safaa great customer service
Old coffee
Atmosphere: 1
Food: 1
Service: 1
This location never disappoints me.
These Dunkin's are absolutely fantabulous because of the way I feel the moment I enter the business. It's always the friendliest hello how are you and if I let them know that their customer service is off IMMEDIATELY an apology is given and if not I write a review without ever returning to that specific Dunkin Donuts. By Grace this has never happened.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Croissant
Restaurantji Recommends
Before the Pandemic this DD used to have tables and chairs for customers. Now just a few tables piled in a corner. Stop being cheap! The pandemic is over! Time to bring back customer seating! They certainly have the space for it.
Atmosphere: 1
Food: 3
Service: 5
To whom it may concernYour dunkin' donuts on 9th Street and 5th avenue Brooklyn New York your telephone does not work call it and find out what I found out it just hangs up on you
Today I did something very stupid and went running in freezing weather without gloves on. I ran 3 miles around Prospect Park freezing cold and, instead of running straight back to my apartment like an intelligent person would have done, I ran to Dunkin Donuts, thinking that a hot drink would warm me up more quickly than if I would be warmed up if I went straight home. But as soon as I walked into Dunkin Donuts, I somehow felt even colder than I had when I was outside. I burst out crying; my hands felt like they were burning cold. The man behind the counter took me in, let me wash my hands with hot water, sat me down and brought me a hot drink, gave me munchkins, and advised me to wear a jacket in the future. He offered to call my mom -- I didn't have the heart to tell him that I am, in fact, 23 years old and supposedly an adult!Someone give this kind man and his kind coworkers a raise!!!
Service: 5
“My experience at this place was extremely disappointing. I ordered bagels and was thoroughly unsatisfied. The bagels had very little cream cheese, and the amount of jelly and cream cheese spread on them was minimal. While the service wasn’t bad, the food quality was extremely poor. I was expecting a much better experience in terms of taste and preparation of the dishes.”Feel free to customize it according to your preferences and specific experience. I hope this helps!
Atmosphere: 1
Food: 1
Service: 3
Won't get your money back even if they mess up your order 2x. Just take what you're given and go.
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