Dunkin'
7121 18th Ave, Brooklyn
(718) 256-0358
Recent Reviews
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Very unhelpful staff. Even as a paying customers they refused to let us to use the bathroom. They made my husband to walk 8 blocks just to find a bathroom. Avoid this place at all cost. If I could give 0 stars, I would.
Service: 1
I went into Dunkin’ to order an iced tea and was surprised to see a woman inside with two dogs on leashes. No one working there asked if they were service animals. She even took out a bowl and gave them water right in the dining area. As far as I know, this is not legal unless they are service dogs, and it’s certainly not sanitary. On top of that, my kids have a severe fear of dogs, which made the experience very uncomfortable for us.
Atmosphere: 1
Food: 1
Service: 1
Did a mobile order, first off if you’re out of stock for a drink the right thing to do is offer a refund. Now offering another drink for replacement is fine but if I don’t want it and just a refund then give the refund. Being told that no refund for mobile order you need “ call online support” is not helpful when there is no refund options. It’s ridiculous as this happens often here and there no way as a customer to know if your instock of items.
Atmosphere: 1
Food: 1
Service: 1
Workers are always arguing. It smells rotten and dirty. Everyone is loud and not welcoming.
When I went to get a drink it was at 6:10 pm and the store close at 7pm guess what it was closed with light off and everything like you are supposed to close at 7 I was so mad
Slow as hell
They have people working that don't speak English. How can they have people working who can't understand.
Forgot the Milk in my Cold Brew
I ordered a plain cream cheese bagel and they sliced most of my bagel off and gave me so little cream cheese, they were being stingy with the cream cheese and gave me the smallest bagel I’ve seen, I paid full price for the smallest bagel. And on top of that, the workers were rude
💯💯
Atmosphere: 5
Food: 5
Service: 5
My fav Dunkin…the people are always nice…great customer service. And the food never does me wrong.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst experience and the food matched the attitude.
Atmosphere: 1
Food: 1
Service: 1
The coffee is disgusting
Food: 1
Gave me less then I ordered and didn’t wanna give me.
Atmosphere: 1
Food: 3
Service: 1
The bagel I brought here SUCKS dude it was so hard like ROCK hard istg and I’m so hungry this sucks dude ??♀️
Atmosphere: 3
Food: 1
Service: 2
The bagel I brought here SUCKS dude it was so hard like ROCK hard istg and I’m so hungry this sucks dude 🤦🏻♀️
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