Had an absolutely horrible experience in this location this morning Nov,19,2025 and I have been calling corporate but the number isn’t working so I’m leaving this review . I placed an order on the dunkin app like i normally do as i am a frequent customer. I was charged for the order but did not see any order placed on the app so I walked a few blocks to the restaurant ( inconvenience #1) I arrive at the restaurant was greeted very poorly by Samantha she claimed she the manager she stated there was no order so i placed a new order i asked who do i contact she quickly says the app i informed her i already tried that and she shrugged her shoulders and proceeded to call the next customer completely disregarding my concerns i stepped to the side to try to contact customer service which didn’t work i called the customer service number it didn’t work so i did the survey on the receipt when I completed it, it said i would receive an email which i didn’t so i asked the workers do i have to wait on the email to get the doughnut for doing the survey she said she didn’t know as the manager is walking behind her mumbling ignoring the situation i asked her and she said “she doesn’t know she already heard me asking” never making eye contact or talking to me like an actual human let alone paying customer she proceeded to say she doesn’t care etc even the other lady working got frustrated and started cursing & yelling slurs at me i have it all on video even though Samantha and the worker clearly stated they don’t care which is horrible basic customer service skills, I will eventually be sending it to corporate as soon as they answer the phone as well as proceeding with any further actions necessary to ensure this issue is rectified and dealt with properly so I can continue to dine here comfortably and other customers for that matter
Iqbal Hossain
Store employee ryfbeaf
Atmosphere: 1
Food: 1
Service: 1
Muskaan sultana
Firstly, I really wish i could give zero stars. The cashier guy was being racist since I had my hijab and abaya. I had to wait for 10-12mins just to grab some munchkins. And I ordered a wrap with only EGG AND CHEESE. The guy he repeated ten times no meat right ? And I kept saying yes. No meat at all. Because of-course religious belief. And then there the lady preps the order. She sees me in hijab and abaya and still gives the wrap with pork in it. I didn’t notice then and half way on my way While I opened the pack. There was meat. I touched it to make sure and YES IT WAS PORK. As frustrating and blood boiling this is. I had to go back and say it and guess what. THE GUY WAS LAUGHING. I MEAN WHAT THE HELL IS THIS BEHAVIOUR? Racism and giving a Muslim woman PORK ????? DISGUSTING. I would rather starve then go to dunkin ever again. DISGUSTING experience.
Atmosphere: 1
Food: 1
Service: 1
Rakesh Chintu 2008
The atmosphere was so unwelcoming and dreadful that as soon as I reached the counter I walked back out. The employees didn’t bother greeting me, they gave a blank stare and continued doing whatever they were doing. They appeared miserable.
No wonder it was empty.
I much rather go to a different location which I did.
Claire “Clover” Ntalo
Ive been going here multiple times and each time the service has been sub par. I went today for the new strawberry daydream refresher, mind you this is my new favorite drink so I've gotten it multiple times. I ordered it and say the woman on till put it in wrong and I said hey just wanna make sure its the STRAWBERRY DAYDREAM REFRESHER. She was kinda brushing me off so I was just like ill hope for the best. Im watching her making it knowing its wrong and when she finally handed it to me I looked her and was like hey I wanted the strawberry daydream refresher and she insisted thats what it was and I told her no because its comes with cold form and oat milk. Mind you its already filled to the brim so she dumps a little out but a splash of oat milk and the littlest bit of cold foam. MIND YOU IT WAS A GREEN TEA BASE. I took the drink and looked at it knowing it was not what its supposed to be and I looked at her because she kept laughing like im doing something wrong when mind you this is not the drink and kept insisting I try it. She also forgot my munchkin and when I reminded her she looked at me as wasn't going yo get it until I looked at the manager and she finally went to get it not even asking what I want. Im non confrontational. So I just took the drink and left but its annoying having that be the only DD in the area because they suck so much.
Sacred Jervis
I ordered a blueberry muffin warmed…this is what they gave me. Honestly please just shut this location down. Horrible attitudes and regretful service.
Atmosphere: 1
Food: 1
Service: 1
Jack Childers
Always mess up my order but still tasty
Atmosphere: 3
Food: 4
Service: 3
Troynel Andrews
Place was dirty at 10am. Staff was not friendly what so ever. Only been here once, would not be coming back.
Atmosphere: 1
Service: 1
Kim Loy
Best hot chocolate ever
Atmosphere: 2
Food: 4
Service: 3
Amar Naboulsi
Been waiting for my drink for over 20 minutes. Doesn’t even look like it’s being made yet. They all just be standing aroin
WORST dunkin ever! They wouldn't let anyone in even though the store opened an hour ago! People couldn't pick up their orders, the two women working there were just laughing and slowly stocking donuts in their pajamas. They should both be fired. Wth was that dunkin? Clearly they have 0 standards for their employees and how they operate as a whole.
Michael Roman
Don't spend your money here. They open at 5am, but I arrived at 5:30p for mobile order, and the workers kept the door locked so no one could come in. Other people were knocking on it to pick up orders and left because they wouldn't let customers in. Clearly they had just arrived and started working whenever they felt like it. They didn't even acknowledge us at the door other than looking at us and continuing to talk to each other. I'll never spend my money at another Dunkin seeing how they treat paying customers. I never got my food, wasted time and money. I took pictures and would attack them to this review if I could. I'll have to settle for posting online.
Atmosphere: 1
Food: 1
Service: 1
Satomi
Donuts were terrific and the wait time was absolutely splendid. Would reccomend.
Atmosphere: 5
Food: 5
Service: 5
Erickson Dautruche
They open and close when they. Show up at your own risk. Horrible!
Had an absolutely horrible experience in this location this morning Nov,19,2025 and I have been calling corporate but the number isn’t working so I’m leaving this review . I placed an order on the dunkin app like i normally do as i am a frequent customer. I was charged for the order but did not see any order placed on the app so I walked a few blocks to the restaurant ( inconvenience #1) I arrive at the restaurant was greeted very poorly by Samantha she claimed she the manager she stated there was no order so i placed a new order i asked who do i contact she quickly says the app i informed her i already tried that and she shrugged her shoulders and proceeded to call the next customer completely disregarding my concerns i stepped to the side to try to contact customer service which didn’t work i called the customer service number it didn’t work so i did the survey on the receipt when I completed it, it said i would receive an email which i didn’t so i asked the workers do i have to wait on the email to get the doughnut for doing the survey she said she didn’t know as the manager is walking behind her mumbling ignoring the situation i asked her and she said “she doesn’t know she already heard me asking” never making eye contact or talking to me like an actual human let alone paying customer she proceeded to say she doesn’t care etc even the other lady working got frustrated and started cursing & yelling slurs at me i have it all on video even though Samantha and the worker clearly stated they don’t care which is horrible basic customer service skills, I will eventually be sending it to corporate as soon as they answer the phone as well as proceeding with any further actions necessary to ensure this issue is rectified and dealt with properly so I can continue to dine here comfortably and other customers for that matter
Store employee ryfbeaf
Atmosphere: 1
Food: 1
Service: 1
Firstly, I really wish i could give zero stars. The cashier guy was being racist since I had my hijab and abaya. I had to wait for 10-12mins just to grab some munchkins. And I ordered a wrap with only EGG AND CHEESE. The guy he repeated ten times no meat right ? And I kept saying yes. No meat at all. Because of-course religious belief. And then there the lady preps the order. She sees me in hijab and abaya and still gives the wrap with pork in it. I didn’t notice then and half way on my way While I opened the pack. There was meat. I touched it to make sure and YES IT WAS PORK. As frustrating and blood boiling this is. I had to go back and say it and guess what. THE GUY WAS LAUGHING. I MEAN WHAT THE HELL IS THIS BEHAVIOUR? Racism and giving a Muslim woman PORK ????? DISGUSTING. I would rather starve then go to dunkin ever again. DISGUSTING experience.
Atmosphere: 1
Food: 1
Service: 1
The atmosphere was so unwelcoming and dreadful that as soon as I reached the counter I walked back out. The employees didn’t bother greeting me, they gave a blank stare and continued doing whatever they were doing. They appeared miserable.
No wonder it was empty.
I much rather go to a different location which I did.
Ive been going here multiple times and each time the service has been sub par. I went today for the new strawberry daydream refresher, mind you this is my new favorite drink so I've gotten it multiple times. I ordered it and say the woman on till put it in wrong and I said hey just wanna make sure its the STRAWBERRY DAYDREAM REFRESHER. She was kinda brushing me off so I was just like ill hope for the best. Im watching her making it knowing its wrong and when she finally handed it to me I looked her and was like hey I wanted the strawberry daydream refresher and she insisted thats what it was and I told her no because its comes with cold form and oat milk. Mind you its already filled to the brim so she dumps a little out but a splash of oat milk and the littlest bit of cold foam. MIND YOU IT WAS A GREEN TEA BASE. I took the drink and looked at it knowing it was not what its supposed to be and I looked at her because she kept laughing like im doing something wrong when mind you this is not the drink and kept insisting I try it. She also forgot my munchkin and when I reminded her she looked at me as wasn't going yo get it until I looked at the manager and she finally went to get it not even asking what I want. Im non confrontational. So I just took the drink and left but its annoying having that be the only DD in the area because they suck so much.
I ordered a blueberry muffin warmed…this is what they gave me. Honestly please just shut this location down. Horrible attitudes and regretful service.
Atmosphere: 1
Food: 1
Service: 1
Always mess up my order but still tasty
Atmosphere: 3
Food: 4
Service: 3
Place was dirty at 10am. Staff was not friendly what so ever. Only been here once, would not be coming back.
Atmosphere: 1
Service: 1
Best hot chocolate ever
Atmosphere: 2
Food: 4
Service: 3
Been waiting for my drink for over 20 minutes. Doesn’t even look like it’s being made yet. They all just be standing aroin
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
WORST dunkin ever! They wouldn't let anyone in even though the store opened an hour ago! People couldn't pick up their orders, the two women working there were just laughing and slowly stocking donuts in their pajamas. They should both be fired. Wth was that dunkin? Clearly they have 0 standards for their employees and how they operate as a whole.
Don't spend your money here. They open at 5am, but I arrived at 5:30p for mobile order, and the workers kept the door locked so no one could come in. Other people were knocking on it to pick up orders and left because they wouldn't let customers in. Clearly they had just arrived and started working whenever they felt like it. They didn't even acknowledge us at the door other than looking at us and continuing to talk to each other. I'll never spend my money at another Dunkin seeing how they treat paying customers. I never got my food, wasted time and money. I took pictures and would attack them to this review if I could. I'll have to settle for posting online.
Atmosphere: 1
Food: 1
Service: 1
Donuts were terrific and the wait time was absolutely splendid. Would reccomend.
Atmosphere: 5
Food: 5
Service: 5
They open and close when they. Show up at your own risk. Horrible!
Atmosphere: 1
Service: 1
No bathroom
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
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