Dunkin'

289 Utica Ave, Brooklyn
(718) 771-2009

Recent Reviews

Brian Presley

Food is always good, and I enjoy their steamed veggies as well.

Atmosphere: 3

Food: 5

Service: 3

Marlon Murray

I order a simple coffee at 5:43 in the morning through the app. I try to open the door to walk in 2 or 3 minutes after and the door is locked. I look in and they look like they only just getting the store up and running 45 minutes past opening time?!I couldn’t stick around much less bother to go through some back door process to get my 6 dollars back from the app. Stop hiring these ppl out of desperation and get quality workers or change management.

Atmosphere: 1

Food: 1

Service: 1

Andy Cius

On the monitor it says 1 donut is for 1$ and around 20-40¢ how come the employee make me pay 5 dollars for 1 sprinkle chocolate and one powder donut??!Do explain and I would like to change my review.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Donuts

Yvonne Llewellyn

I did order my coffee and Glazed donuts this morning. After speaking to them about two other incidents where I either had to come and wait or my order is not ready and I had to leave my donuts. It happened again this morning because I am on a work schedule have to use bus. I had to leave my donut.

Atmosphere: 1

Food: 1

Service: 1

Latira Jackson

I'm a loyal Dunkin customer, but I have to say that out of all the locations that I have been to. The staff here is by far, THE BEST!!! ALWAYS FRIENDLY! ALWAYS SMILING. They take customer service seriously!

Atmosphere: 5

Food: 5

Service: 5

jeremy arias

The place is somewhat spacious, the service is slow but the only detail is that people from outside the store come in and do what they know in the back of the kitchen.

Atmosphere: 2

Food: 2

Service: 2

Suhaib Almansoori

Good and expensiveVegetarian options: GoodDietary restrictions: GoodParking: Beautiful and goodKid-friendliness: GoodWheelchair accessibility: Good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Croissant, Sausage Egg and Cheese, Bacon Egg and Cheese, Muffins, Hash Browns, Wake-Up Wrap - Sausage Egg and Cheese, Coolatta, Apple Fritter, Wake-Up Wrap - Egg and Cheese, Coffee Roll, Caramel Iced Macchiato, Egg and Cheese, Dunkin' Refreshers, Hazelnut Iced Coffee, Donuts, Munchkins Donut Hole Treats, Everything Stuffed Bagel Minis, Stuffed Biscuit Bites, Bagels

Shizzy Niasoff

I ordered from this spot for delivery and was charged for it but never even got it. I tried calling them to see what the story was, but the phone said that the number was dismantled, not a good spot to order.

Food: 3

Service: 1

Reem O

No point in ordering ahead on the app cause it will not be ready in a timely fashion. Drink wasn’t hot and it was sloppy. Beware!

Service: 1

Luzer Zussman

Employees don't know what they are

Atmosphere: 1

Food: 3

Service: 1

Dimitrious Davis

Very nice staff, BUT it appears the company itself doesn't believe in or care about this location. They don't appear to have the tools nor staff to complete job functions and maybe should find a way to disable delivery orders while understaffed. I entered at 1:33pm and left at 2:07pm. I'm a very patient individual, but that's way too long for fast food service

Atmosphere: 1

Food: 2

Service: 3

Raphael Rivas

My go-to place for iced coffee and a Boston cream donut.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

Andy Ward

Went to get a refresher but was all out on a Saturday at 2 PM.

Travis Fitzgerald

Clean, fast, friendly. Great staff, great Dunkin experience.

Atmosphere: 5

Food: 5

Service: 5

Clenida Jean pierre

Everything is very tasty and they serve you well and are friendly. Apart from that, the dark chocolate is delicious.

Atmosphere: 4

Food: 4

Service: 5

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