I'm not saying don't go to this store, but I have not had good experiences here.
Whenever I ordered in the store, it always took a long time to get your food.
So the last time I went there I ordered on the app thinking that it would give me an advantage.
I placed the order at 7:12 am. When I got to the store at 7:23 am, the order wasn't ready. When it got to 7:26 am, I told them I had to go because I was going to be late, and they said they were just about to start making the order.
They didn't apologize or anything, and when I asked for a refund, I was told I couldn't get one, that I would have to call customer service. I had to leave without the food.
All in all, I left feeling not very well served. But it seems like it's a norm for them, because they only have a 3.8 rating overall.
Atmosphere: 1
Service: 1
John Mastroianni
Best Dunkin location in Brooklyn by far. My wife and I live in NJ now and the Dunkin in Brooklyn is by far better. In overall quality of coffee and food. The coffee is definitely made right here. My parents and wife go out of their way to go to this Dunkin. The Baskin Robbin’s is so convenient when we want ice cream too. The owner Danny is very nice as well. My dad had a problem one day and he gave my dad his personal number. Inside is usually well kept. The drink refrigerator is always stocked. The pre-packed ice cream is always stocked. The Doughnuts are good as well. They have messed up my orders before when one particular employee is working. Otherwise no complaint.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts
Dave R
Another out of the way eatery near the McDonald's on Flatbush near Utica. Like the one on 47th street in midtown, this one is also open 24hours. Just wish there was at least a ledge inside so you can enjoy what you buy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts, Sandwich
May
The wait line is long, they get your orders wrong and are very rude when they have to correct their mistake.
Avon ByAgnes
Nicest workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Tariq Ali
I ordered 2 hash browns 2 times toasted and it’s was so soggy the girl working did not pay attention waste of money. I also ordered coffee 2 sugar 3 milk and she only gave 1 milk. I recommend to go somewhere else because the money is going to waste they don’t pay attention.
Atmosphere: 1
Food: 1
Service: 1
Sunof “SunofNun” Nun
Always make the coffee perfect for t h e last 8 years sheesh
Atmosphere: 4
Food: 4
Service: 5
Cindy Lou
One reason I go to this location is because it's the closest. Customer Service is always good. They make my drinks well all the time. They do need to work on their knowledge with the Dunkin app because I lost hundreds of points from my rewards because they didn't have enough knowledge about a specific item I wanted. Overall, I will continue to get my drinks here.
Atmosphere: 4
Service: 5
kim hines
I went on June 29 and purchased 2 cups, I paid 30 dollars and I didn't receive any straws for my cup I will be returning on June 30 to get my straws and if i don't get i will get a refund
Atmosphere: 5
Service: 4
Shafaat
I met a nice Indian person serving there, very helpful ?
I'm not saying don't go to this store, but I have not had good experiences here.
Whenever I ordered in the store, it always took a long time to get your food.
So the last time I went there I ordered on the app thinking that it would give me an advantage.
I placed the order at 7:12 am. When I got to the store at 7:23 am, the order wasn't ready. When it got to 7:26 am, I told them I had to go because I was going to be late, and they said they were just about to start making the order.
They didn't apologize or anything, and when I asked for a refund, I was told I couldn't get one, that I would have to call customer service. I had to leave without the food.
All in all, I left feeling not very well served. But it seems like it's a norm for them, because they only have a 3.8 rating overall.
Atmosphere: 1
Service: 1
Best Dunkin location in Brooklyn by far. My wife and I live in NJ now and the Dunkin in Brooklyn is by far better. In overall quality of coffee and food. The coffee is definitely made right here. My parents and wife go out of their way to go to this Dunkin. The Baskin Robbin’s is so convenient when we want ice cream too. The owner Danny is very nice as well. My dad had a problem one day and he gave my dad his personal number. Inside is usually well kept. The drink refrigerator is always stocked. The pre-packed ice cream is always stocked. The Doughnuts are good as well. They have messed up my orders before when one particular employee is working. Otherwise no complaint.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts
Another out of the way eatery near the McDonald's on Flatbush near Utica. Like the one on 47th street in midtown, this one is also open 24hours. Just wish there was at least a ledge inside so you can enjoy what you buy.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Donuts, Sandwich
The wait line is long, they get your orders wrong and are very rude when they have to correct their mistake.
Nicest workers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I ordered 2 hash browns 2 times toasted and it’s was so soggy the girl working did not pay attention waste of money. I also ordered coffee 2 sugar 3 milk and she only gave 1 milk. I recommend to go somewhere else because the money is going to waste they don’t pay attention.
Atmosphere: 1
Food: 1
Service: 1
Always make the coffee perfect for t h e last 8 years sheesh
Atmosphere: 4
Food: 4
Service: 5
One reason I go to this location is because it's the closest. Customer Service is always good. They make my drinks well all the time. They do need to work on their knowledge with the Dunkin app because I lost hundreds of points from my rewards because they didn't have enough knowledge about a specific item I wanted. Overall, I will continue to get my drinks here.
Atmosphere: 4
Service: 5
I went on June 29 and purchased 2 cups, I paid 30 dollars and I didn't receive any straws for my cup I will be returning on June 30 to get my straws and if i don't get i will get a refund
Atmosphere: 5
Service: 4
I met a nice Indian person serving there, very helpful ?
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Nice place for quick coffee time and snacks!
Atmosphere: 5
Food: 5
Service: 5
A well-known company, famous for its American coffee, donuts, and many fresh and delicious foods, and its Baskin Robbins ice cream branch.
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The store was empty and it took the attended 1/2 hour to get me a large coffee and 4 doughnuts. I could imagine when it's busy ?
Atmosphere: 3
Food: 5
Service: 2
I love there coffee ☕️
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
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