Dunkin'
289 Hamilton Ave, Brooklyn
(718) 596-1902
Recent Reviews
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Seen roaches climbing the espresso machine next to the online order rack there food all over the floor the staff doesn't clean up after them selfs I'm surprised they even received a A grade health inspector should definitely come back this is insane
Atmosphere: 1
Food: 3
Service: 3
The employees were rude, and the shop was unclean.
The staff needs to be trained; they are very rude and disrespectful.
Service: 1
Even if you go an hour before closing, they turn you away, saying they're cleaning the machines and can't make espresso or Americano. Their coffee is always terrible and never fresh. Even if you're a customer, they won't let you use the restroom, even though it used to be free. This is one of the worst stores around. Stay away. Even though I live here, I go to another store. The store managers clearly don't know how their employees treat customers during the day. I'll be reporting this to upper management. I hope this branch closes down as soon as possible.
Atmosphere: 1
Food: 1
Service: 1
I haven't been to this Dunkin in months because most of the time, they got my coffee wrong. The last time I went before, I got so tired of it that I called and spoke to the manager and she gave me one made correctly. This past Monday, i ended going back to this dunkin as it is the most convenient on my way to work. Again, I asked for the coffee I always ask for and it was made wrong again. Again, it made me upset because it's been a while since I have gotten myself one and again, it sucked. I called, spoke to someone that was not the manager. He was very kind and told me to go back and he would redo it. I went today, Wednesday and he wasn't there. The manager was. She made it seem like I was the problem and told me to pull up and she would make it herself. She made me the most half ass coffee. Doesn't even have coffee, it was as white as milk and tasted more like chai. I will never go to this Dunkin again.
Nasty place , nasty attitude, zero customer service , do not waste your money and your energy here !
Atmosphere: 1
Food: 1
Service: 1
Thats guy name MD I take coffee end I try to use the restroom but this guy don’t give me the keys because he said no customer use the restroom restroom only for worker end look at him he putt his finger and nose 🤮🤮🤮🤮
“No bathroom/restroom” but previous reviews said they had one. They do not let any customer, even if you’re buying something, use the bathroom.
no restroom
Atmosphere: 1
Food: 1
Service: 1
First of All the customers service is poor. Employees behavior is very bad.food is also not healthy.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Opens at 5 but was only able to get coffee. No donuts and no food until 6. Large black coffee was $4 and change.
Atmosphere: 5
Service: 5
The best thing that came out from there was the coffee. That's the 3 stars. Otherwise, food suck. Eggs are half cold, bacon burnt, and croissant burnt. Sloppy put together by lazy people that don't want to work. If you don't like your job, get out the kitchen and let someone that really needs the job.
Dirty area to sit and eat or drink to take a break.
Atmosphere: 1
Food: 2
Service: 1
Nice people. Great service.
No restroom for costumer. Very rude worker need to open restroom for costumer
Atmosphere: 1
Food: 3
Service: 1
They don't let us use the toilet. They are causing trouble.
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