The big guy in the black shirt was rude to one of the employees for trying to get my attention to come get my order. I’ve worked in a restaurant before as employee and Manager and I know it is important to treat your team with kindness and respect. If I see him in store I am out the door. I thanked the young man with the tattoos as I had my headphones in when he called my number.
Atmosphere: 1
Food: 3
Service: 2
Tanya Cummings
I really enjoy coming to Five guys and dine. The atmosphere is great don’t even mention the customer service. Every worker treats you with respect.
Atmosphere: 4
Food: 4
Service: 4
Khadija Stevens
While eating what I ordered I noticed something blue in the meat (like a peice of glove or nail polish). I called the location to inform them and was told that they don't wear blue gloves and maybe it came with the meat.
I really wish there was another location close by to support.
Food: 1
Nicole A M
The staff at this location so nice and pleasant. They never have an attitude and made sure my order was made just the way I like it.
There must be some new management here because in the past, the staff was not this friendly so good job Five Guys🥳.
Atmosphere: 5
Food: 5
Service: 5
Firas Mualla
Great experience. Friendly staff, good food, good service
Atmosphere: 5
Food: 5
Service: 5
EM Rollins
All male staff after 10pm. Friendly courteous young men. Stopped there for a late night French fries & Oreo/Reeses milkshake. 😋Mmmmmmmmm sooooo dang~gone~it good, hitting da spot!
Love made to order, fresh food not frozen.
Atmosphere: 4
Food: 5
Service: 5
Kit Simmonds
Lovely spot, love to be here with my friends, food always super yummy and staff always so nice! Tysm for existing
Atmosphere: 5
Food: 5
Service: 5
Joel Rivera
Best burger to me
Atmosphere: 5
Food: 5
Service: 5
F S
Ordered online. Delivery guy stole the order. It's being a pain to either get it reordered or ask for refund. Their recipe it clearly state that the branch needs to take care of this but they keep blanking the delivery broker.
After 40 minutes of dealing with this on the phone, they agreed to refund me. They said they couldn't reorder so I ordered Shake Shack instead.
The one in Park Slope across the street from Methodist/New York Presbyterian it VERY expensive.
Atmosphere: 3
Food: 4
Service: 5
Rafael Valentin
They put the cheese on a double cheeseburger in between two patties instead of each one unmelted cold cheese. This is lazy and unappetizing. Go to 7th St burger and learn from them!
Didn’t know it was complimentary🫠 so grateful
The big guy in the black shirt was rude to one of the employees for trying to get my attention to come get my order. I’ve worked in a restaurant before as employee and Manager and I know it is important to treat your team with kindness and respect. If I see him in store I am out the door. I thanked the young man with the tattoos as I had my headphones in when he called my number.
Atmosphere: 1
Food: 3
Service: 2
I really enjoy coming to Five guys and dine. The atmosphere is great don’t even mention the customer service. Every worker treats you with respect.
Atmosphere: 4
Food: 4
Service: 4
While eating what I ordered I noticed something blue in the meat (like a peice of glove or nail polish). I called the location to inform them and was told that they don't wear blue gloves and maybe it came with the meat.
I really wish there was another location close by to support.
Food: 1
The staff at this location so nice and pleasant. They never have an attitude and made sure my order was made just the way I like it.
There must be some new management here because in the past, the staff was not this friendly so good job Five Guys🥳.
Atmosphere: 5
Food: 5
Service: 5
Great experience. Friendly staff, good food, good service
Atmosphere: 5
Food: 5
Service: 5
All male staff after 10pm. Friendly courteous young men. Stopped there for a late night French fries & Oreo/Reeses milkshake. 😋Mmmmmmmmm sooooo dang~gone~it good, hitting da spot!
Love made to order, fresh food not frozen.
Atmosphere: 4
Food: 5
Service: 5
Lovely spot, love to be here with my friends, food always super yummy and staff always so nice! Tysm for existing
Atmosphere: 5
Food: 5
Service: 5
Best burger to me
Atmosphere: 5
Food: 5
Service: 5
Ordered online. Delivery guy stole the order. It's being a pain to either get it reordered or ask for refund. Their recipe it clearly state that the branch needs to take care of this but they keep blanking the delivery broker.
After 40 minutes of dealing with this on the phone, they agreed to refund me. They said they couldn't reorder so I ordered Shake Shack instead.
Service: 1
Restaurantji Recommends
The one in Park Slope across the street from Methodist/New York Presbyterian it VERY expensive.
Atmosphere: 3
Food: 4
Service: 5
They put the cheese on a double cheeseburger in between two patties instead of each one unmelted cold cheese. This is lazy and unappetizing. Go to 7th St burger and learn from them!
Atmosphere: 3
Food: 1
Service: 1
Totally bad service.
Atmosphere: 1
Food: 1
Service: 1
Very yummy very kind staff very nice place
Atmosphere: 5
Food: 5
Service: 5
Delivery service not good
Atmosphere: 1
Food: 1
Service: 1
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