Fletcher's BBQ Shop & Steakhouse

We ordered takeout tonight. We paid after delivery, top, etc $111. My boyfriend called to ask if BBQ platter would feed 3 people. The guy who answered said we got enough meat, but said we may want a side order. I ordered the $7 Mac and cheese along with appetizer, burnt ends which was $19. The meat was plenty for 3 people, the sides were enough for one. One slice of cornvread and 1/2 pint size of sides. The side of Mac and cheese was 1/2 pint size and the burnt ends had about 9 pieces. We were disappointed to say the least.

Food: 2

Update:
Last week, we stopped by Fletchers to sample their new menu, and I have to say, it was a mixed bag. While the food was once again a bit too salty—something they need to address for health reasons—I’m pleased to note that the service has taken a turn for the better! Zack stood out and made sure we were well taken care of.

Overall, it was a decent experience with some tasty dishes.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Potato Salad, Beef Brisket, Crispy Catfish & Grits, Chicken Wings

The smell of BBQ from a block away drew me to this place! I ordered a chicken breast, ribs and mac n cheese while my friends ordered some brisket (which was delicious!). My chicken and ribs were well seasoned. I'm only giving this place 3 stars because I was a little disappointed with their mac n cheese. It was missing flavor. Besides that, the staff was very nice and patient.

Portions were quite large with nice presentations. Szechuan burnt ends were delicious with such a unique, flavorful glaze. Reuben and pulled pork sandwiches were excellent. The crispy fried catfish on cheesy grits was very crispy and juicy, but the grits had quite a few lumps. Service was lacking. Our appetizer plates and serving platter were never cleared. Improvements I suggest are to fill water glasses all the way up, not just halfway, ice would be nice too, and put salt and pepper shakers on the tables.

Worst BBQ I've ever had. If you want ACTUAL BBQ, go to Tavern on the Hill in Easthampton. Fletcher can go back to where they came from and begin at the drawing board. I just spent nearly $100 on dry chicken, greasy pulled pork, waffle frie crumbs, the most bland mac and cheese and the world's smallest slice of chocolate cake that they charged me $12 for all on its own. The portions were tiny and the prices are large. I'm disgusted. Not just at the quality of food but just the fact that they deemed my order to even be acceptable to leave their kitchen. Save your money and do not bother spending it here.

Food: 1

My glass was dirty with crud floating in my water we waited about 40 minutes for our food and my girlfriends food was rock hard same as mine They messed up my order I orderd the hot mess with brisket they gave me chicken. The server knew that they messed up because the cook told her and they did nothing about it and acted shocked that we sent it back thankfully we didn’t have to pay for it that was cool but terrible experience

Atmosphere: 1

Food: 1

Service: 1

Been here twice. Not coming back again. The food was not good at all. Twice in a row. Need new cook.

Atmosphere: 5

Food: 2

Service: 5

The food preparation needs some help be careful with the spice and the bone in your food it is your life

Atmosphere: 2

Food: 1

Service: 1

I’m sorry. The whole menu was over seasoned and salty. It’s my 4th time there. Good service and place tho.

Atmosphere: 3

Food: 1

Service: 3

The BBQ nachos with Pulled Pork might be the single greatest thing I've ever eaten.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chopped Brisket, Pulled Pork Sandwich, Szechuan Glazed Burnt Ends

Very pricey for lunch. I’ve had better.

Atmosphere: 5

Food: 4

Service: 5

Amazing food and great service!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burnt Ends

The food was good, the waitress did not bring what I ordered, the wrong side. It was quiet enough to have a conversation without shouting.

Atmosphere: 5

Food: 4

Service: 5

Amazing food, great service and child friendly. Will definitely be back and recommend to everyone.

Kid-friendliness: Wednesdays kids eat for free

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries, BBQ Chicken

Tried this once, not trying again. Food was nothing close to worth what we paid.

Food: 1