The customer Service is not good , I’ve came to this place multiple times and between the workers the prices change , also the amount of food served and you cant pay for extra . Let’s just say if you don't eat certain things they will serve you how they want not what you are asking or your money is paying for !!!!! Rude
Hugh Webb
The worst Golden Krust I’ve ever been. I’ve heard nothing but bad things about this place especially the service. I ran in to buy a patty and it took me almost 30 minutes to get 1 patty. The cashiers we’re moving like they had cast on there legs while making jokes and laughing. As the line got longer they moved slower and just as it was long it became short because people walked out in disgust. So 10 went down to 5 instantly because the line just wasn’t moving. I wouldn’t patronize this place ever again.
Mel L
Food is always good when I come here it’s affordable and the place is clean
Umid Hafizi
Order some beef patties yesterday I guess it’s been sitting there for a long time today. I can’t stop going to the bathroom.
***update I’m feeling worse and I. Feel like I’m going to vomit . Don’t eat the patties from here unless they are fresh out the oven .
Brahim Lezgham
Weird I don't know why u serve people before me n I'come here first that's Weird
Rachael Stephen
I ordered the large oxtail with peas and rice on uber eats and when it arrived I could clearly see this was not a large, it was a medium or something else. I called and was told it was a large and it is sold in a larger size if I had come into the restaurant. I still don't understand the explanation given as to why online purchases are sold in smaller portions than in store purchases. 4 pieces of small oxtail in my dish...well I never. l will never order from here again. This place is a rip off!!!!!!!!!
Food: 1
Kristina DaCosta
I came to this establishment today around 1pm and my horrible experience compelled me to write a review. I was in a long line for about 25 minutes while the workers stood around in the front talking to each other about irrelevant gossip and paid no attention to the line or customers. I watched one worker behind the register speak to a customer very rude and unprofessional. I was charged $12 for a large soup when most restaurants charge 10. You'd think that the fact that golden crust is a dying restaurant chain and every month new restaurants are opening all over nyc that are carribean the workers would actually act like they care about the customers and their jobs but they don't. I will not return here with so many other options.
Atmosphere: 2
Food: 3
Service: 2
fleurene “flo” m.
I went here during my lunch break today because I didn’t have time to cook my lunch night before. Unfortunately just as I was eating my last few bites I fely something peculiar as I was chewing. When I took it out, to my surprise it was a strand from a Brillo pad or one of those utensils for scrubbing pots. Very disappointed and disgusted. I’m just upset that I discovered this when I was nearly done with my plate. This was my second time here. Won’t be coming here again.
Food: 2
Service: 1
Kindell Robinson
Great costumer service. Soup is awesome
Parking: Convenient That's why I go
Atmosphere: 5
Food: 5
Service: 5
B
They need to change their hours if they arent going to be open an hour before the closing time listed !!
Delicious food and nice staff when they know you...otherwise just fast speedy service.
Vegetarian options: You can order non-meat dishes like rice & peas white rice, steam veggies, plantains, vegetable patties, & possibly more. Call them & inquire.
Parking: On Ralph Ave - a lot of parking for many stores.
Wheelchair accessibility: The doors are NOT automatic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bun and Cheese, Fried Plantains, Rice and Peas, Braised Oxtail
Tashi Hall
I was running late this morning and couldn't make breakfast, so I decided to go to Golden Krust on Ralph, because it is very close to my job. I wanted some Ackee and saltfish. Oh boy was I disappointed! The ackee and saltfish had no seasoning, no pepper. Certain dish need a little pepper, or and lemon to enhance the taste, such as ackee and saltfish. As a Jamaican I expect a Jamaican Restaurant to prepare good quality, tasting food. Ackee and saltfish is so easy to cook, not to mention it is Jamaica's National dish; Shame on you!!! Please do a little better.
Atmosphere: 4
Food: 1
Service: 3
Sgt.Crypto (Marlon S.)
The only reason I tolerated this place was because of the convenience of getting a patty for my son. I will from now on travel the other franchises. The last straw for me was them LOCKING the doors 45 mins before they closed, & laughing at me a paying customer for pulling on the door only to realize it was locked. I will NEVER support this location again.
Atmosphere: 2
Food: 3
Service: 1
Marlon S. (Marlon S.)
The only reason I tolerated this place was because of the convenience of getting a patty for my son. I will from now on travel the other franchises. The last straw for me was them LOCKING the doors 45 mins before they closed, & laughing at me a paying customer for pulling on the door only to realize it was locked. I will NEVER support this location again.
R D
Waited a while. They take my order then take other customers on line, then ask me to approach to just tell me wait over there. I waited and then gave them the rest of my order, and they act like I'm inconveniencing them , then they ask me to wait again. They served 8 customers because they don't know what they doin, at this point I realized it don't even smell like food in here. 4 patties and coco, and a large oxtail was 52bux!!! Oh and my patties were crushed. Should be copper krust
The customer Service is not good , I’ve came to this place multiple times and between the workers the prices change , also the amount of food served and you cant pay for extra . Let’s just say if you don't eat certain things they will serve you how they want not what you are asking or your money is paying for !!!!! Rude
The worst Golden Krust I’ve ever been. I’ve heard nothing but bad things about this place especially the service. I ran in to buy a patty and it took me almost 30 minutes to get 1 patty. The cashiers we’re moving like they had cast on there legs while making jokes and laughing. As the line got longer they moved slower and just as it was long it became short because people walked out in disgust. So 10 went down to 5 instantly because the line just wasn’t moving. I wouldn’t patronize this place ever again.
Food is always good when I come here it’s affordable and the place is clean
Order some beef patties yesterday I guess it’s been sitting there for a long time today. I can’t stop going to the bathroom.
***update I’m feeling worse and I. Feel like I’m going to vomit . Don’t eat the patties from here unless they are fresh out the oven .
Weird I don't know why u serve people before me n I'come here first that's Weird
I ordered the large oxtail with peas and rice on uber eats and when it arrived I could clearly see this was not a large, it was a medium or something else. I called and was told it was a large and it is sold in a larger size if I had come into the restaurant. I still don't understand the explanation given as to why online purchases are sold in smaller portions than in store purchases. 4 pieces of small oxtail in my dish...well I never. l will never order from here again. This place is a rip off!!!!!!!!!
Food: 1
I came to this establishment today around 1pm and my horrible experience compelled me to write a review. I was in a long line for about 25 minutes while the workers stood around in the front talking to each other about irrelevant gossip and paid no attention to the line or customers. I watched one worker behind the register speak to a customer very rude and unprofessional. I was charged $12 for a large soup when most restaurants charge 10. You'd think that the fact that golden crust is a dying restaurant chain and every month new restaurants are opening all over nyc that are carribean the workers would actually act like they care about the customers and their jobs but they don't. I will not return here with so many other options.
Atmosphere: 2
Food: 3
Service: 2
I went here during my lunch break today because I didn’t have time to cook my lunch night before. Unfortunately just as I was eating my last few bites I fely something peculiar as I was chewing. When I took it out, to my surprise it was a strand from a Brillo pad or one of those utensils for scrubbing pots. Very disappointed and disgusted. I’m just upset that I discovered this when I was nearly done with my plate. This was my second time here. Won’t be coming here again.
Food: 2
Service: 1
Great costumer service.
Soup is awesome
Parking: Convenient
That's why I go
Atmosphere: 5
Food: 5
Service: 5
They need to change their hours if they arent going to be open an hour before the closing time listed !!
Service: 1
Restaurantji Recommends
Delicious food and nice staff when they know you...otherwise just fast speedy service.
Vegetarian options: You can order non-meat dishes like rice & peas white rice, steam veggies, plantains, vegetable patties, & possibly more. Call them & inquire.
Parking: On Ralph Ave - a lot of parking for many stores.
Wheelchair accessibility: The doors are NOT automatic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bun and Cheese, Fried Plantains, Rice and Peas, Braised Oxtail
I was running late this morning and couldn't make breakfast, so I decided to go to Golden Krust on Ralph, because it is very close to my job. I wanted some Ackee and saltfish. Oh boy was I disappointed! The ackee and saltfish had no seasoning, no pepper. Certain dish need a little pepper, or and lemon to enhance the taste, such as ackee and saltfish. As a Jamaican I expect a Jamaican Restaurant to prepare good quality, tasting food. Ackee and saltfish is so easy to cook, not to mention it is Jamaica's National dish; Shame on you!!! Please do a little better.
Atmosphere: 4
Food: 1
Service: 3
The only reason I tolerated this place was because of the convenience of getting a patty for my son. I will from now on travel the other franchises. The last straw for me was them LOCKING the doors 45 mins before they closed, & laughing at me a paying customer for pulling on the door only to realize it was locked. I will NEVER support this location again.
Atmosphere: 2
Food: 3
Service: 1
The only reason I tolerated this place was because of the convenience of getting a patty for my son. I will from now on travel the other franchises. The last straw for me was them LOCKING the doors 45 mins before they closed, & laughing at me a paying customer for pulling on the door only to realize it was locked. I will NEVER support this location again.
Waited a while. They take my order then take other customers on line, then ask me to approach to just tell me wait over there. I waited and then gave them the rest of my order, and they act like I'm inconveniencing them , then they ask me to wait again. They served 8 customers because they don't know what they doin, at this point I realized it don't even smell like food in here. 4 patties and coco, and a large oxtail was 52bux!!! Oh and my patties were crushed. Should be copper krust
Atmosphere: 1
Food: 2
Service: 1
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