Gong Cha
136 Willoughby St, Brooklyn
(917) 909-1207
Recent Reviews
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Extremely unprofessional and disappointing experience. I walked in five minutes before closing, just like two other customers. They took both of their orders without issue, but when it was finally my turn, they suddenly decided they weren’t taking any more orders—despite having made me wait in line. If you close at 9, then take orders until 9. Turning away paying customers before closing time is unprofessional and shows a complete lack of respect for customers’ time. Won’t be coming back.
Spent 15 on two basic drinks 😢 chewy yummy boba drink is too sweet for me. I came for the BOGO but cashier didn’t tell me I needed a coupon in my account. Not very helpful.
fantastic bubble tea spot with a wide range of flavors and customizable options. The signature milk foam adds a creamy, unique twist to their drinks. Service is quick, and the staff is always friendly and helpful. A go-to place for boba lovers!
This is a take-out only place. You can order and receive it at the kiosk, and it is quite popular, so there are a lot of people there. The taste is the Gongcha taste we all know.
Atmosphere: 3
Food: 5
Service: 4
My favorite boba place! Sure the staff is lackluster but at least they aren't rude.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Milk Foam
This restaurant does not know how to trust, horen, companies do not know how to work, they need experience.
The service isn't friendly, but at least efficient when I have been. And the tea is pretty expensive, even compared to a few local options. I usually order a flavored green tea - the pineapple didn't taste like pineapple at all, but I did get the red star jelly, and I enjoyed that part a lot. But the tea just tasted sweet and with no particular flavor. My husband got the brown sugar tea with bubbles and I thought that one was better than mine. I would return here if really craving tea and this was the most convenient option.
Atmosphere: 3
Food: 4
Service: 2
yummy!! I’m my go to is mango green tea with jelly stars and bobble ❤️. Employees are super friendly wish the ramen machine would work someday ?.
Atmosphere: 3
Food: 5
Service: 5
Very very rude customer service and the drinks are mid! Would not recommend coming here. Don’t waste your time there are better bubble tea spots near by!
Atmosphere: 4
Food: 1
Service: 1
SUPER RUDE chinese young lady.OMG I almost curse back but I held up...She need to go home definitely not for customer service area.SHE IS NOT HELP BUSINESS AT ALL.Whoever see my review from headquarters or management, TRUST ME SHE IS NOT WORTHY. I'm a manager at retail store too but she need to go home, seriously.Look at other reviews! They are talking same! About her lol.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I live around the area and make a stop here sometimes, today the girl that took my order was super dismissive. Not friendly at all! I felt like I was bothering her by just buying a drink.
Atmosphere: 4
Food: 4
Service: 1
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Atmosphere: 5
Food: 5
Service: 5
Quality bubble tea.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Milk Foam, Crème Brulee, Taro
Quality bubble tea.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Milk Foam, Crème Brulee, Taro
Nice place clean good staff good customer service. The bubble tea is amazing. They always have new flavors. The only bad thing is the location. It's too far away from the shopping area. But I do recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Green Tea Strawberry Milk Foam, Milk Foam, Strawberry Milk, Cr
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