I ordered delivery and after 40 minutes I called and they told me it was on the way, then I called again and 30 minutes after that and they said 15 more minutes, 20 minutes later it had still not arrived so I cancelled my order.
Alvaro Ucha Rodriguez
Best Chinese food hands up
Shirley
Favorite Chinese in the neighborhood!
Atmosphere: 5
Food: 5
Service: 5
Tatiana Green
I’ve been ordering from here for years because they’re one of the only places I’ve found that fries their rice right. Fried rice should be brown, not yellow!
They deliver themselves and I’m in the neighborhood so it’s always quick and hot delivery!
Food: 5
Service: 5
Andira Clinkscales
AVOID THE TERRIBLE CUSTOMER SERVICE. I write this review with utter disappointment, but after looking at the last few reviews, I see this has become the norm. Obviously my $50 purchase is insignificant to their business but I’m sure there’s others experiencing the same thing. I called and ordered at 7:47, was told the usual 20-25 mins. At 8:27, 40 mins later I called to see how much longer it’d be. The woman says the driver left a few mins ago. At 8:53 my husband gets home, food still isn’t here so he calls and goes back and forth with them on the phone with them for 19 mins, still no driver during this time. The driver calls at 9:19 that he’s outside. We’re 7 mins by bike and it’s understandable that we probably weren’t the only food he was dropping off…but it took him almost an hr if not more because the time he left the store is unknown. My food delivery took a total of…1 hr and 32 mins and they had the audacity to offer a free soda as compensation!!!! The “manager” said he couldn’t do anything. He then got in contact with the “owners” who said they couldn’t do anything. We did not take the food from the driver because at that point I had to make something else for my kids. We’ve been a loyal customer for the 5 years we’ve been in the area, but I will now be looking for a new place. At 10:10 pm I got a lovely automated text that the order was cancelled because I didn’t pick up the food. Big lesson on giving businesses our money just for convenience when they don’t value it.
Atmosphere: 1
Service: 1
Aron The Guitar Baron
BEST FOOD EVER
Atmosphere: 5
Food: 5
Service: 5
Paras Memon
Crazy that this place has a 3.8 rating bc it's actually some of the best Chinese food I've ever had in Brooklyn. I get the Kung Pao and General Tso's chicken. Lo Mein's a classic. Have been wanting to try some bean curd dishes - so glad they offer a diversity of veg options!
Atmosphere: 5
Food: 5
Service: 5
Inaara C
I’m writing this with a very heavy heart! My partner and I frequent this place so much and the food is always amazing and the delivery is quick! HOWEVER, we just waited TWO HOURS for cold food. Every time we called we were told 20 more minutes, until we ultimately spoke with the manager which only was able to offer us a $4 discount which felt boarder line disrespectful how unaccommodating they are. The delivery driver was rude and may I add that this “discount” was offered after 30 minutes on the phone. I’m sorry to say they’ve lost local and loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Khila James
Delivery took over an hour & its down the block so just don’t order if you’re hungry. & The food sucked.
The food tastes good but This is a B rated place! I ordered from them and the food got me sick! DONOT EAT HERE!
Atmosphere: 1
Food: 1
Service: 3
Katelyn Meyer
Typical local NY Chinese spot. Ordered the beef and broccoli with fried rice (without pork) Honestly very fresh, quick service and overall best I’ve had in the neighborhood.
They have food to go only and no dine in.
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery and after 40 minutes I called and they told me it was on the way, then I called again and 30 minutes after that and they said 15 more minutes, 20 minutes later it had still not arrived so I cancelled my order.
Best Chinese food hands up
Favorite Chinese in the neighborhood!
Atmosphere: 5
Food: 5
Service: 5
I’ve been ordering from here for years because they’re one of the only places I’ve found that fries their rice right. Fried rice should be brown, not yellow!
They deliver themselves and I’m in the neighborhood so it’s always quick and hot delivery!
Food: 5
Service: 5
AVOID THE TERRIBLE CUSTOMER SERVICE.
I write this review with utter disappointment, but after looking at the last few reviews, I see this has become the norm. Obviously my $50 purchase is insignificant to their business but I’m sure there’s others experiencing the same thing. I called and ordered at 7:47, was told the usual 20-25 mins. At 8:27, 40 mins later I called to see how much longer it’d be. The woman says the driver left a few mins ago. At 8:53 my husband gets home, food still isn’t here so he calls and goes back and forth with them on the phone with them for 19 mins, still no driver during this time. The driver calls at 9:19 that he’s outside. We’re 7 mins by bike and it’s understandable that we probably weren’t the only food he was dropping off…but it took him almost an hr if not more because the time he left the store is unknown. My food delivery took a total of…1 hr and 32 mins and they had the audacity to offer a free soda as compensation!!!! The “manager” said he couldn’t do anything. He then got in contact with the “owners” who said they couldn’t do anything. We did not take the food from the driver because at that point I had to make something else for my kids. We’ve been a loyal customer for the 5 years we’ve been in the area, but I will now be looking for a new place. At 10:10 pm I got a lovely automated text that the order was cancelled because I didn’t pick up the food. Big lesson on giving businesses our money just for convenience when they don’t value it.
Atmosphere: 1
Service: 1
BEST FOOD EVER
Atmosphere: 5
Food: 5
Service: 5
Crazy that this place has a 3.8 rating bc it's actually some of the best Chinese food I've ever had in Brooklyn. I get the Kung Pao and General Tso's chicken. Lo Mein's a classic. Have been wanting to try some bean curd dishes - so glad they offer a diversity of veg options!
Atmosphere: 5
Food: 5
Service: 5
I’m writing this with a very heavy heart!
My partner and I frequent this place so much and the food is always amazing and the delivery is quick! HOWEVER, we just waited TWO HOURS for cold food. Every time we called we were told 20 more minutes, until we ultimately spoke with the manager which only was able to offer us a $4 discount which felt boarder line disrespectful how unaccommodating they are.
The delivery driver was rude and may I add that this “discount” was offered after 30 minutes on the phone. I’m sorry to say they’ve lost local and loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Delivery took over an hour & its down the block so just don’t order if you’re hungry. & The food sucked.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
THEY EAT Prospect park deli
not good
The food tastes good but This is a B rated place! I ordered from them and the food got me sick! DONOT EAT HERE!
Atmosphere: 1
Food: 1
Service: 3
Typical local NY Chinese spot. Ordered the beef and broccoli with fried rice (without pork)
Honestly very fresh, quick service and overall best I’ve had in the neighborhood.
Atmosphere: 5
Food: 4
Service: 5
Bad experience
Atmosphere: 1
Food: 1
Service: 1
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