This place is so aggressively quaintly German I was ready to hit that yodeledeledihoo after one radler. also it was the Zohran watch party so extra hype
Atmosphere: 5
Service: 4
Lily Barnett
Really nice beer selection, love the cheese sausage. Great neighborhood spot and easy to have the dog outside
Atmosphere: 5
Food: 5
Service: 5
m houseman
Really delicious
Atmosphere: 5
Food: 5
Service: 5
Jon Turi
Great traditional German beer selection, excellent brats and other regional fare. Family friendly, rustic atmosphere and mixed clientele.
Atmosphere: 4
Food: 4
Service: 4
Liam
Used to frequent this place. It’s really gone downhill over the last year. The service is really bad, the bartenders seem upset you even dare communicate with them about the existence of beer. Prepare to get ripped upon ordering. The lightning is awful, there’s always used glasses everywhere, and they don’t seem to wipe down the tables, which is why there’s probably roaches crawling around and getting better service than the customers.
Trivia night is a drag as well, only the trivia people seem to get service that day. Food would be okay but it’s all served on paper plates, I noticed the hot cabbage burning right through it. It was a cool neighborhood spot before, seems like everyone who works there hates the neighborhood now. Try other spots.
Atmosphere: 1
Food: 2
Service: 1
Roger Podacter
I used to frequent this place plenty, but it has fallen apart. There used to be some really good bartenders there-Jack, Joe, Miko, but now there is some guy with dreadful and unkind service. I think there is a new chef as well. Place looks dirty now, it's lost its sense of fun, there's no atmosphere, and the only busy night is trivia night and that seems like an unwelcoming clique. Still an ACTIVE ROACH PROBLEM by the way. I would avoid at all costs
Atmosphere: 1
Food: 2
Service: 2
Daniel Morris
Short and sweet: flavorful food menu that keeps expanding after feedback, scattered and inconsistent service for the 5 years I’ve gone, and flawless vibes. I just wish it could reach the levels I have wanted since 2020! I know they can do it but they just need better staffing and just being consistent. I will keep coming back no matter what due to their amazing beer and just hope that it’ll get better. Prost!
Update 4 months later:
This place still is impossible with the electronic payment always offline or not charged, and always the slowest experience. It’s a shame due to the great qualities otherwise. The bartender was insanely rude and corrected us during our order. I hate to say it, but I would skip coming here until further notice.
Atmosphere: 5
Food: 3
Service: 1
Rivkah S.
I am so sorry to post this review. Tonight my family met up at what we thought is our new neighborhood bar. We had a few rounds of beer. We joined the trivia night. And because we are kosher-eating Jews, which is common in this area, I asked a staff member (which I only learned later was the trivia coordinator) if I could order pizza to eat outside, as I have done in other places around this neighborhood, and he said no problem. When the pizza arrived, two of our party went outside to take our turns eating food…a server came outside and told us to stop. Even when I explained what happened, and that the trivia coordinator told us we could eat our Kosher food outside, the server insisted we stop immediately. When we kept saying we wanted to continued the trivia and order more drinks, he finally went in and brought out the bartender who acted cold to us (after buying three rounds of drinks for our group with a potential for more). All in all, I am not sure why - if they bring in a trivia coordinator who makes a statement to us - that they wouldn’t just have the decency to back it up that one time and welcome us as customers… but instead make us embarrassed in front of their entire outside crowd!? Well, I am never going there again. And I will tell everyone in my neighborhood about how we were treated. This area has so many kosher Jews. It’s just not okay how we felt being shamed for the good faith we had when being told by someone we couldn’t know was an outside trivia coordinator that this was okay. We are always be try careful to not overstep bounds of proprietors.
Service: 1
Carlos Nieves
Great place for a beer and games. Our server was amazing and had us laughing. The beers were awesome. Definitely going back...
This was my first time coming to this place after seeing it when walking around. When asked where the server would prefer I sit I was met with an eye roll and a sigh. After he begrudgingly sat me at a table I was passed over for over 20 minutes before I just stood up and left. He passed across me at least five times during that period and each time I tried to make eye contact with no avail. I was really excited to see what the beer was like but sadly no such luck. Even the customers next to me were shocked at how I had been treated
Atmosphere: 3
Food: 2
Service: 1
carlos alberto ortiz pacheco
Wow, what an amazing experience. If you love waiting forever and being treated like a nuisance, this is the place for you! The bartender clearly missed their calling in customer service — rude, dismissive, and with the charm of a brick wall. Honestly, I didn’t know eye-rolling was part of the job description. 10/10 if you enjoy being ignored and disrespected.
Atmosphere: 1
Food: 1
Service: 1
J
Really shocked with the service I received here…what happened?
Ashley Jenson
I live locally and have loved coming to this bar with friends but service has dropped off here, severely. I never write reviews for places but after seeing so many negative reviews from the past month on here (!!) I’ve decided to chime in.
The bartender here is extremely rude and is harming this business's reputation. Just check the other numerous reviews! Even worse, there seems to be no acknowledgement or action taken by management to mediate. He gives poor service, has a bad attitude towards guests just trying to order and locals can see business is getting slower and slower.
The service has typically been slow here even when the venue is “empty” but I come back because I like to support local businesses. There’s normally one cook in the kitchen and one bartender. They have some games in the back and during warmer weather they set out tables and chairs in front. Yes it’s a little pricey for the food and drinks. It could be cleaner and better maintained and I have seen some bugs crawling around. I heard trivia night is fun.
I’m only going to comment on what I’d like to see as someone who enjoyed coming here in the past: please just be kind to your customers. Please try to communicate if you think it’ll take a little extra time for orders because that’s what guest hospitality is about. Please listen to those in the community who are offering feedback regarding the change in service here! For management: remember that the way that you respond to the community's negative feedback affects the relationship with your customers. I hope something changes because right now I'm steering clear.
Will Geary
I love Hasenstuble — the food, drinks, and atmosphere are fantastic. However, our recent experience was severely marred by a server named Gabriel, whose conduct was shockingly unprofessional. His demeanor was openly rude, dismissive, and hostile from the outset. Attempting to order food felt like an unwelcome disruption to his day, and he treated our group with thinly veiled contempt. This was without question one of the most uncomfortable and unpleasant service experiences I've ever encountered. It's deeply disappointing to see such a great venue undermined by such unacceptable behavior.
This place is so aggressively quaintly German I was ready to hit that yodeledeledihoo after one radler. also it was the Zohran watch party so extra hype
Atmosphere: 5
Service: 4
Really nice beer selection, love the cheese sausage. Great neighborhood spot and easy to have the dog outside
Atmosphere: 5
Food: 5
Service: 5
Really delicious
Atmosphere: 5
Food: 5
Service: 5
Great traditional German beer selection, excellent brats and other regional fare. Family friendly, rustic atmosphere and mixed clientele.
Atmosphere: 4
Food: 4
Service: 4
Used to frequent this place. It’s really gone downhill over the last year. The service is really bad, the bartenders seem upset you even dare communicate with them about the existence of beer. Prepare to get ripped upon ordering. The lightning is awful, there’s always used glasses everywhere, and they don’t seem to wipe down the tables, which is why there’s probably roaches crawling around and getting better service than the customers.
Trivia night is a drag as well, only the trivia people seem to get service that day. Food would be okay but it’s all served on paper plates, I noticed the hot cabbage burning right through it. It was a cool neighborhood spot before, seems like everyone who works there hates the neighborhood now. Try other spots.
Atmosphere: 1
Food: 2
Service: 1
I used to frequent this place plenty, but it has fallen apart. There used to be some really good bartenders there-Jack, Joe, Miko, but now there is some guy with dreadful and unkind service. I think there is a new chef as well. Place looks dirty now, it's lost its sense of fun, there's no atmosphere, and the only busy night is trivia night and that seems like an unwelcoming clique. Still an ACTIVE ROACH PROBLEM by the way. I would avoid at all costs
Atmosphere: 1
Food: 2
Service: 2
Short and sweet: flavorful food menu that keeps expanding after feedback, scattered and inconsistent service for the 5 years I’ve gone, and flawless vibes. I just wish it could reach the levels I have wanted since 2020! I know they can do it but they just need better staffing and just being consistent. I will keep coming back no matter what due to their amazing beer and just hope that it’ll get better. Prost!
Update 4 months later:
This place still is impossible with the electronic payment always offline or not charged, and always the slowest experience. It’s a shame due to the great qualities otherwise. The bartender was insanely rude and corrected us during our order. I hate to say it, but I would skip coming here until further notice.
Atmosphere: 5
Food: 3
Service: 1
I am so sorry to post this review. Tonight my family met up at what we thought is our new neighborhood bar. We had a few rounds of beer. We joined the trivia night. And because we are kosher-eating Jews, which is common in this area, I asked a staff member (which I only learned later was the trivia coordinator) if I could order pizza to eat outside, as I have done in other places around this neighborhood, and he said no problem. When the pizza arrived, two of our party went outside to take our turns eating food…a server came outside and told us to stop. Even when I explained what happened, and that the trivia coordinator told us we could eat our Kosher food outside, the server insisted we stop immediately. When we kept saying we wanted to continued the trivia and order more drinks, he finally went in and brought out the bartender who acted cold to us (after buying three rounds of drinks for our group with a potential for more). All in all, I am not sure why - if they bring in a trivia coordinator who makes a statement to us - that they wouldn’t just have the decency to back it up that one time and welcome us as customers… but instead make us embarrassed in front of their entire outside crowd!? Well, I am never going there again. And I will tell everyone in my neighborhood about how we were treated. This area has so many kosher Jews. It’s just not okay how we felt being shamed for the good faith we had when being told by someone we couldn’t know was an outside trivia coordinator that this was okay. We are always be try careful to not overstep bounds of proprietors.
Service: 1
Great place for a beer and games. Our server was amazing and had us laughing. The beers were awesome. Definitely going back...
Atmosphere: 5
Service: 5
Customer Service has gone downhill
Restaurantji Recommends
This was my first time coming to this place after seeing it when walking around. When asked where the server would prefer I sit I was met with an eye roll and a sigh. After he begrudgingly sat me at a table I was passed over for over 20 minutes before I just stood up and left. He passed across me at least five times during that period and each time I tried to make eye contact with no avail. I was really excited to see what the beer was like but sadly no such luck. Even the customers next to me were shocked at how I had been treated
Atmosphere: 3
Food: 2
Service: 1
Wow, what an amazing experience. If you love waiting forever and being treated like a nuisance, this is the place for you! The bartender clearly missed their calling in customer service — rude, dismissive, and with the charm of a brick wall. Honestly, I didn’t know eye-rolling was part of the job description. 10/10 if you enjoy being ignored and disrespected.
Atmosphere: 1
Food: 1
Service: 1
Really shocked with the service I received here…what happened?
I live locally and have loved coming to this bar with friends but service has dropped off here, severely. I never write reviews for places but after seeing so many negative reviews from the past month on here (!!) I’ve decided to chime in.
The bartender here is extremely rude and is harming this business's reputation. Just check the other numerous reviews! Even worse, there seems to be no acknowledgement or action taken by management to mediate. He gives poor service, has a bad attitude towards guests just trying to order and locals can see business is getting slower and slower.
The service has typically been slow here even when the venue is “empty” but I come back because I like to support local businesses. There’s normally one cook in the kitchen and one bartender. They have some games in the back and during warmer weather they set out tables and chairs in front. Yes it’s a little pricey for the food and drinks. It could be cleaner and better maintained and I have seen some bugs crawling around. I heard trivia night is fun.
I’m only going to comment on what I’d like to see as someone who enjoyed coming here in the past: please just be kind to your customers. Please try to communicate if you think it’ll take a little extra time for orders because that’s what guest hospitality is about. Please listen to those in the community who are offering feedback regarding the change in service here! For management: remember that the way that you respond to the community's negative feedback affects the relationship with your customers. I hope something changes because right now I'm steering clear.
I love Hasenstuble — the food, drinks, and atmosphere are fantastic. However, our recent experience was severely marred by a server named Gabriel, whose conduct was shockingly unprofessional. His demeanor was openly rude, dismissive, and hostile from the outset. Attempting to order food felt like an unwelcome disruption to his day, and he treated our group with thinly veiled contempt. This was without question one of the most uncomfortable and unpleasant service experiences I've ever encountered. It's deeply disappointing to see such a great venue undermined by such unacceptable behavior.
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