Visited Heytea tonight and left with a sour opinion of this location. I’ve visited several heytea’s and have never had an issue but the staff here is highly unprofessional. I had a misunderstanding with the employee taking my drink order when asking about sweetness levels. I requested 50% and apparently they only offer 30 or 70, no in between. Instead of explaining this to me properly she input the minimal sweetness. When I received my drink and saw this I tried asking if it was possible to add any sweetness and instead of talking to me and trying to help she turned around and ignored me and began speaking in another language with a coworker. I tried speaking to a different coworker for help, when the other two girls suddenly jumped in and spoke to them in the other language which gave me the impression they were talking about me. The coworker said he couldn’t help me and they all proceeded to ignore me. HIGHLY UNPROFESSIONAL behavior, and I will never visit a heytea again.
Yun Youn
This new and different, its not bad. But definitely an unexpected taste >_<. Probably not everyone will like it.
刘智国
There is a guy called jiaxin yang,his very positive and kindly love it ☺️☺️☺️ love from china
Jessie Liu
Tried heytea matcha for the first time I think its pretty mid but i also see why people like it Its just not for me Service is good
Storm Heitman
It’s a trap! Don’t fall for it. Ordered in store and waited an hour for my drink.
Анастасия Пестерникова
The wait is very long. I'm waiting another 20 minutes for my drink. They combined app orders and curbside orders in one kitchen. I'm inside and I've been waiting 20 minutes. It seems very long to me.
Reen Christie
Im hook! Almost every weekend I’m here!
Vianna Liu
literally bad customer service and took 20-30 minutes to deliver my drink
Ryan Mok
It was a good experience, the employees were very nice and it smelled amazing in there, the drinks were very good, you could taste the natural teas.
Elaine
They recently had a BOGO deal and we tried their newer / specialty drinks.
this place is soooooo yummy!!! I recommend any of the mango drinks.
Gvantsa Popkhadze
Their bubble tea isn’t just tea, it’s like dessert. Tastes like cake, rich and good quality, not watery at all
A
It's good but the wait is long
alice alice
I ordered a triple matcha and coconut mango, which I absolutely love. This morning, I had an issue with my delivery order, and when I called the store, Vicky was incredibly helpful in quickly resolving the problem. I really appreciate her assistance. Thank you, Vicky!
Visited Heytea tonight and left with a sour opinion of this location. I’ve visited several heytea’s and have never had an issue but the staff here is highly unprofessional. I had a misunderstanding with the employee taking my drink order when asking about sweetness levels. I requested 50% and apparently they only offer 30 or 70, no in between. Instead of explaining this to me properly she input the minimal sweetness. When I received my drink and saw this I tried asking if it was possible to add any sweetness and instead of talking to me and trying to help she turned around and ignored me and began speaking in another language with a coworker. I tried speaking to a different coworker for help, when the other two girls suddenly jumped in and spoke to them in the other language which gave me the impression they were talking about me. The coworker said he couldn’t help me and they all proceeded to ignore me. HIGHLY UNPROFESSIONAL behavior, and I will never visit a heytea again.
This new and different, its not bad. But definitely an unexpected taste >_<. Probably not everyone will like it.
There is a guy called jiaxin yang,his very positive and kindly love it ☺️☺️☺️ love from china
Tried heytea matcha for the first time I think its pretty mid but i also see why people like it Its just not for me Service is good
It’s a trap! Don’t fall for it. Ordered in store and waited an hour for my drink.
The wait is very long. I'm waiting another 20 minutes for my drink. They combined app orders and curbside orders in one kitchen. I'm inside and I've been waiting 20 minutes. It seems very long to me.
Im hook! Almost every weekend I’m here!
literally bad customer service and took 20-30 minutes to deliver my drink
It was a good experience, the employees were very nice and it smelled amazing in there, the drinks were very good, you could taste the natural teas.
They recently had a BOGO deal and we tried their newer / specialty drinks.
Restaurantji Recommends
this place is soooooo yummy!!! I recommend any of the mango drinks.
Their bubble tea isn’t just tea, it’s like dessert. Tastes like cake, rich and good quality, not watery at all
It's good but the wait is long
I ordered a triple matcha and coconut mango, which I absolutely love. This morning, I had an issue with my delivery order, and when I called the store, Vicky was incredibly helpful in quickly resolving the problem. I really appreciate her assistance. Thank you, Vicky!
Very good tea. It tastes fresh and very tasty
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