The customer service is pleasant but the wait time is literally ridiculous. Waited 15 mins before getting seated, then another 10 to order. We ate our food within 15 mins and waited 30 mins before waitress came to even check on us give a check etc
Atmosphere: 2
Food: 5
Service: 2
Daniel Hunt
I would like to review the food but no one never showed up to take our order. We just stayed there watching the waitress going to other tables. Eventually, we just had to leave. This was the worst service. The waitress couldn’t even talk a second to say she would be with us shortly. Instead, we sat there for almost 30 minutes. I would not recommend this place if you are looking for average wait times.
Atmosphere: 3
Service: 1
Gayou Milly
KADY IS VERY CLEAN, VERY NICE, VERY RESPECTFUL .🤍🤍 THANKS FOR MAKING MY BIRTHDAY SPECIAL TODAY
salma kita
Bad experience from the start. No one to guide us to a table. Then it was a continuous disaster in terms of service. Pancakes were too salty !! Even the bill they kind throw it on the table !!!
Atmosphere: 1
Food: 3
Service: 1
Adrian Fernandez
Had the Veterans Day Pancake Combo. Friendly staff. Hopefully will make this a yearly thing with the family.
Atmosphere: 5
Food: 5
Service: 5
Supaman Kane
They didn't give no service after they sat us down. Waited 10 minutes then left. It was already empty.
Service: 1
Vicki Starr
We waited 45 minutes just to order, ended up leaving.
Atmosphere: 1
Service: 1
Von
Cooks are terrible pancakes are always moist u see cooked eggs are always watery n soggy worst ihop i e been to. Ik the quality can be better church ave location surpass this by a mile. I will never go to this location again
Atmosphere: 1
Food: 1
Service: 1
Roberto Villani
Very nice experience, top service and very kind employees! The portion of the plates are bigger than what we are used to in the Netherlands where you go home and still feel hungry
Atmosphere: 3
Food: 4
Service: 5
Destini Baylis
I came in today with my husband and the service was awful.
First, when we asked for a table for two, we were told told to wait 15 minutes. I thought it was weird since there was a ton of open seats. Then, recalling my own experiences working in retail, I realized that they were probably short staffed - it happens - so decided it was fine to wait.
Eventually we're taken to a booth and I noticed this red lip sticky mark on the table. I look for napkins to clean it off and I don't see any on the table. About five to eight minutes later, our waitress Rebecca comes over and ask for drinks. We'd been to IHop before so we order our food and drinks (coffee and water). I asked her if she could bring napkins which she said she would.
We wait for roughly ten minutes before the coffee shows up. She comes back and with a tray of drinks. She set it on the table across from ours and grabs the sugar from that table to bring over to ours (odd seeing as we had sugar on our table). She gave us our coffee, creamer, and the cup came with a spoon but without a napkins to put it on. I asked again for napkins and she kindly agreed to bring them.
I then wait a good minute without seeing the waitress. As the host came by to sit other people, I asked for napkins seeing as there was a spot on the table not cleaned and I wanted to clean crystals of sugar I dropped while prepping my coffee.
Eventually Rebecca returns with our food and finally napkins then walks away. Finally able to clean my place, I was relieved. But then my husband and I realized we didn't have silverware. On top of that, there was no salt and pepper on the table too (which is abnormal). We immediately called to her asking for these and she brought them.
I've been to this IHop location plenty of times and never, never has the service been this slow or bad. The tables weren't clean, we weren't provided silverware to eat our food upon delivery, and the table setting didn't have BASIC ESSENTIALS (salt, pepper, and napkins). And the service was painfully slow so asking for a basic thing took forever.
Ana my waitress was so efficient and friendly it helped top off our morning. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Combo, Sausage, Chicken Fried Steak, Steak and Eggs, Big Steak Omelette, Pancake Breakfast, Jr Chicken \u0026 Waffles, Chocolate Chip, 2 Eggs
Miss Dae
Service was great and so was the food
Atmosphere: 5
Food: 5
Service: 5
Darion Cole
There was a wait for the seat, there was barely any condiments at the table, the waitress was not very accommodating, the order was wrong, the drink refills took forever as we basically finished eating by the time we got the refill, we were not shown the bill before checking out. Avoid this one, find a different ihop.
Atmosphere: 2
Food: 3
Service: 1
June Brown
Upon arrival we were not greeted and male person acted like he really didn’t want to be there at all. Downstairs tables weren’t cleared. We waited 15 minutes before my son went to find a server. She didn’t write down anything brought juices and coffee but forgot cream another .20 minutes passed still no cream and no server. She was clearing other tables. My son went and got the manager who was of no help. We left after we could not get service. TERTIBLE SERVICE Red flags when we entered but the children wanted ihop do we haven’t a shot. zNEVET AGAIN
The customer service is pleasant but the wait time is literally ridiculous.
Waited 15 mins before getting seated, then another 10 to order. We ate our food within 15 mins and waited 30 mins before waitress came to even check on us give a check etc
Atmosphere: 2
Food: 5
Service: 2
I would like to review the food but no one never showed up to take our order. We just stayed there watching the waitress going to other tables. Eventually, we just had to leave. This was the worst service. The waitress couldn’t even talk a second to say she would be with us shortly. Instead, we sat there for almost 30 minutes. I would not recommend this place if you are looking for average wait times.
Atmosphere: 3
Service: 1
KADY IS VERY CLEAN, VERY NICE, VERY RESPECTFUL .🤍🤍 THANKS FOR MAKING MY BIRTHDAY SPECIAL TODAY
Bad experience from the start. No one to guide us to a table. Then it was a continuous disaster in terms of service. Pancakes were too salty !! Even the bill they kind throw it on the table !!!
Atmosphere: 1
Food: 3
Service: 1
Had the Veterans Day Pancake Combo. Friendly staff. Hopefully will make this a yearly thing with the family.
Atmosphere: 5
Food: 5
Service: 5
They didn't give no service after they sat us down. Waited 10 minutes then left. It was already empty.
Service: 1
We waited 45 minutes just to order, ended up leaving.
Atmosphere: 1
Service: 1
Cooks are terrible pancakes are always moist u see cooked eggs are always watery n soggy worst ihop i e been to. Ik the quality can be better church ave location surpass this by a mile. I will never go to this location again
Atmosphere: 1
Food: 1
Service: 1
Very nice experience, top service and very kind employees! The portion of the plates are bigger than what we are used to in the Netherlands where you go home and still feel hungry
Atmosphere: 3
Food: 4
Service: 5
I came in today with my husband and the service was awful.
First, when we asked for a table for two, we were told told to wait 15 minutes. I thought it was weird since there was a ton of open seats. Then, recalling my own experiences working in retail, I realized that they were probably short staffed - it happens - so decided it was fine to wait.
Eventually we're taken to a booth and I noticed this red lip sticky mark on the table. I look for napkins to clean it off and I don't see any on the table. About five to eight minutes later, our waitress Rebecca comes over and ask for drinks. We'd been to IHop before so we order our food and drinks (coffee and water). I asked her if she could bring napkins which she said she would.
We wait for roughly ten minutes before the coffee shows up. She comes back and with a tray of drinks. She set it on the table across from ours and grabs the sugar from that table to bring over to ours (odd seeing as we had sugar on our table). She gave us our coffee, creamer, and the cup came with a spoon but without a napkins to put it on. I asked again for napkins and she kindly agreed to bring them.
I then wait a good minute without seeing the waitress. As the host came by to sit other people, I asked for napkins seeing as there was a spot on the table not cleaned and I wanted to clean crystals of sugar I dropped while prepping my coffee.
Eventually Rebecca returns with our food and finally napkins then walks away. Finally able to clean my place, I was relieved. But then my husband and I realized we didn't have silverware. On top of that, there was no salt and pepper on the table too (which is abnormal). We immediately called to her asking for these and she brought them.
I've been to this IHop location plenty of times and never, never has the service been this slow or bad. The tables weren't clean, we weren't provided silverware to eat our food upon delivery, and the table setting didn't have BASIC ESSENTIALS (salt, pepper, and napkins). And the service was painfully slow so asking for a basic thing took forever.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Ana my waitress was so efficient and friendly it helped top off our morning. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake Combo, Sausage, Chicken Fried Steak, Steak and Eggs, Big Steak Omelette, Pancake Breakfast, Jr Chicken \u0026 Waffles, Chocolate Chip, 2 Eggs
Service was great and so was the food
Atmosphere: 5
Food: 5
Service: 5
There was a wait for the seat, there was barely any condiments at the table, the waitress was not very accommodating, the order was wrong, the drink refills took forever as we basically finished eating by the time we got the refill, we were not shown the bill before checking out. Avoid this one, find a different ihop.
Atmosphere: 2
Food: 3
Service: 1
Upon arrival we were not greeted and male person acted like he really didn’t want to be there at all. Downstairs tables weren’t cleared. We waited 15 minutes before my son went to find a server. She didn’t write down anything brought juices and coffee but forgot cream another .20 minutes passed still no cream and no server. She was clearing other tables. My son went and got the manager who was of no help. We left after we could not get service. TERTIBLE SERVICE Red flags when we entered but the children wanted ihop do we haven’t a shot. zNEVET AGAIN
Atmosphere: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
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