We have never been to a Just Salad location before. But tried the Shrewsbury, NJ location. Unfortunately our experience was not good. We placed our order online and picked it up 20 minutes later.
The salads are small, not even visible from a side picture. Pictures were taken before we touched them, but i can not attach them on Facebook. They were absolutely not worth the price. Which was $33 for 2 Salads.
The worst part was the missing ingredients.
I got the Honey Crispy Chicken Salad. It was missing the CHICKEN, corn and feta cheese. Also missing were my add-ons I chose of the Greek Medley (onions, peppers and chickpeas) and Tillamook White Cheddar cheese.
My husband made his own salad. As you can see, it was mostly greens. His salad was missing Roasted Sweet Potatoes, sliced Apples and Avocado.
I called the number to be told it was a call center and my choice was to get another order of our exact salads to go back to pick up, or email with pictures for a refund. No way to contact the actual location.
When you have to come home to add things to your salad because the ingredients you paid for were not included, is ridiculous.
I emailed for my refund. Well they offered me a coupon of $20 to expire in 2 weeks, or a refund to our payment method for the missing ingredients. No refund for our purchase as the call center representative stated. I asked for a full refund and got an email back with the $20 coupon. No apologies, no acknowledgement of what I wrote, and no notice that they would contact the location.
Do not give this place your money. I will be giving the coupon to a coworker. I will not return! The salad places down the street in downtown Red Bank or across the street called "Greens and Grains" give better service and salads. Even Panera across the street would be a better option for a salad.
mario santiago
Deshaun did a great job
James Diaz
Deshaun was great
Elisabet Torres
Food is good. Service is really bad. Delivery takes 1 hour+. Mind you I live near. Don’t order from here
emma henry
Portia was amazing with my wrap portions AND told me all about the app benefits!! Thank you boo
Maurice A
April at the Just Salad in WillyB was excellent and made my order exactly how i asked and i am very particular ! Salad was chopped perfectly too
Spencer Tibbals
April and makiyah are the best customer service around!
BodegaBoyz
April took care of me and was very nice.. I love this place
Jennifer Hamel Miminos
We have all the options where I live and every time I get Just Salad I wonder why I eat anywhere else. So many fresh dressing to choose from.
Julio Santiago
Always excellent service ans quality food. Entered around 3:30. Staff was amazing. Ayse, ty for the great salad.
The order never arrives and they have a central phone number nobody answers. Avoid.
Luda Michalzhuk
Excellent service! Very kind and patient! Ayse is great
Andrew Marshall
They never include the dressing on delivery.
Samantha Stahlman
Stopped by here today and had to leave a review because Ayse went above and beyond to help us. Some of the best customer service I’ve experienced. Thanks Ayse!
We have never been to a Just Salad location before. But tried the Shrewsbury, NJ location. Unfortunately our experience was not good. We placed our order online and picked it up 20 minutes later. The salads are small, not even visible from a side picture. Pictures were taken before we touched them, but i can not attach them on Facebook. They were absolutely not worth the price. Which was $33 for 2 Salads. The worst part was the missing ingredients. I got the Honey Crispy Chicken Salad. It was missing the CHICKEN, corn and feta cheese. Also missing were my add-ons I chose of the Greek Medley (onions, peppers and chickpeas) and Tillamook White Cheddar cheese. My husband made his own salad. As you can see, it was mostly greens. His salad was missing Roasted Sweet Potatoes, sliced Apples and Avocado. I called the number to be told it was a call center and my choice was to get another order of our exact salads to go back to pick up, or email with pictures for a refund. No way to contact the actual location. When you have to come home to add things to your salad because the ingredients you paid for were not included, is ridiculous. I emailed for my refund. Well they offered me a coupon of $20 to expire in 2 weeks, or a refund to our payment method for the missing ingredients. No refund for our purchase as the call center representative stated. I asked for a full refund and got an email back with the $20 coupon. No apologies, no acknowledgement of what I wrote, and no notice that they would contact the location. Do not give this place your money. I will be giving the coupon to a coworker. I will not return! The salad places down the street in downtown Red Bank or across the street called "Greens and Grains" give better service and salads. Even Panera across the street would be a better option for a salad.
Deshaun did a great job
Deshaun was great
Food is good. Service is really bad. Delivery takes 1 hour+.
Mind you I live near. Don’t order from here
Portia was amazing with my wrap portions AND told me all about the app benefits!! Thank you boo
April at the Just Salad in WillyB was excellent and made my order exactly how i asked and i am very particular ! Salad was chopped perfectly too
April and makiyah are the best customer service around!
April took care of me and was very nice.. I love this place
We have all the options where I live and every time I get Just Salad I wonder why I eat anywhere else. So many fresh dressing to choose from.
Always excellent service ans quality food. Entered around 3:30. Staff was amazing. Ayse, ty for the great salad.
Restaurantji Recommends
Haven’t touched it. Not even a full plate.
The order never arrives and they have a central phone number nobody answers. Avoid.
Excellent service! Very kind and patient! Ayse is great
They never include the dressing on delivery.
Stopped by here today and had to leave a review because Ayse went above and beyond to help us. Some of the best customer service I’ve experienced. Thanks Ayse!
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