Kracklaw Seafood & Teriyaki Express

terrible customer service!! ordered through uber and the name is completely different causing confusion on which store it actually is! It also took almost 2 hours before my arrived and by that time i was no longer there! I tried canceling numerous times before arriving, even asking the delivery guy to contact them in person when he gets there because no one was available over the phone and they showed aggression to the delivery guy forcing him to continue bringing my order! this is unacceptable and i will be contacting endlessly until i get this issue resolved!!

Atmosphere: 1

Service: 1

My household orders from here regularly. Our go to is the chicken teriyaki with fried rice (for 55 cents extra), although I do switch it up with the chicken+shrimp box at times. Their bento boxes are good value if you prefer a slightly more substantial meal. I did not like the noodles (+75 cents); ordered twice and both times they were chewy and didn't taste as good as the fried rice. Also love their sushi rolls: shrimp tempura, spicy tuna, volcano, rock & roll and california roll. Orders placed at night (8pm or later) have not always been as good as those placed in the afternoon or evening.

Service is okay, although sometimes slow, and the space has a lot of character. A few times the booths were not super clean and there are sketchy characters hanging around outside on the corner at times. We usually pick up from the store, and occasionally have eaten at the restaurant.

Atmosphere: 3

Food: 4

Service: 4

Chicken wings was bitter not fresh at all probably used old oil. This hibachi gave me food poisoning

The entire experience here feels well-considered. Every dish tasted good and was served properly. The place rendered me silent. I return often because service is dependably good. Despite any shortcomings, I'll return, maybe as a regular.

Atmosphere: 4

Food: 5

Service: 5

Thi was garbage

Atmosphere: 1

Food: 1

Service: 1

Wonderful people great food clean restaurant

Recommended dishes: Seafood Boil, Chicken Egg Roll

Nice seafood. Felt fresh and big, but fell short on the sauce options. Garlic butter sauce had no seasoning and I wouldn’t go back because the sauce options for the flavoring for a proper are just not there. Super friendly and thorough staff, very lovely.

Atmosphere: 3

Food: 4

Service: 5

I just tried the seafood boil combo #3 with garlic butter sauce (medium spicy). It was very well seasoned and flavorful! The seafood was fresh and the corns & potatoes were just what I wanted it to be. Will be coming back 100%.

Food: 5

Food is nasty I ordered ,noodles and chicken and sushi everything was nasty , the sushi was so warm and nasty literally a waist of money on everything

Come here every week to eat with my boss and coworker we love the food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Tuna Roll, Sweet Potato Fries

Come here every week to eat with my boss and coworker we love the food

Atmosphere: 5

Food: 5

Service: 5

I’m definitely not ordering from this place again. This can get YOU sick. They don’t clean their seafood. Even the shrimp has its shell and poop that was not removed. I’ve ordered from this place before and it’s not how it used to be. They obviously don’t care about their customers especially a regular that comes in often. Never again either this place.

Atmosphere: 1

Food: 1

Service: 1

ordered on uber never arrived

Atmosphere: 1

Food: 1

Service: 1

Good, reasonably priced food! The spicy tuna roll was really good, but the pickled ginger and shrimp tempura roll were both just okay. Next time I’ll try the Cajun food, the air smelled promising!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Tuna Roll

This place sets the record for THE MOST overcooked piece of salmon I've ever had. Was literally like a rock. The other stuff is alright, hence the three stars.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: California Roll