I placed an online order for delivery, the trip would’ve been MAX 30 minutes. TWO HOURS LATER and my drinks still haven’t been delivered. I placed my order at 7:46pm, the workers waited until an hour later at 8:44pm to message me that they are out of matcha milk and request me to choose a new drink and rush me to select a new drink. Regardless, they gave me a drink I did not want and without my requested topping. Horrible and unprofessional service in my opinion. Such a waste of my money.
Jiles *
It’s so bad, this is not capuchino, this is water with milk ???
Atmosphere: 1
Food: 1
Service: 1
Katherine Tran
Placed an online order on the app, and when I went to pick up, the customer service was terrible. Took over 10 minutes for the workers to even acknowledge me after repeatedly saying excuse me at the pick up station once they were already at the pick up calling for other orders. Barista making the drinks had AirPods in and was not aware of her surroundings at all. The female barista would look at me and not acknowledge me asking for assistance. Kung Fu Tea at 1422 Avenue U is much better.
Atmosphere: 2
Food: 4
Service: 1
Alston Lee
Was a bit disappointed by this chain. Service was very rushed and the drink I ordered seemed watered down at a very high price point.
Atmosphere: 3
Food: 2
Service: 2
Sefatullah Ahmadzai
The first location I have experienced with a bad customer service I felt like the employee was forced to workWhile making my order he smacked the dishes in to the sink(Lack of social behavior)
Atmosphere: 1
Food: 4
Service: 1
Nina
They suck the worst and nasty rude workers
Edward Liu
Maybe it was crowded and busy or something or their taro isn't that good but the taro with bubbles I ordered seemed too watery and texture and didn't taste the taro flavor as
I went there today and an employee was VERY UNPROFESSIONAL I went to this location before and never in my life experience what I've did today the young man was rude and didn't want to honor the promotion the have on there coco milk tes they had advertised for $4 I was gonna still pay for it but after he was sooo disgusting I just said forget it it was The Worst experience I've ever had would support them again Please Train Your Employees To Know HOW TO HANDLE SITUATIONS LIKE THIS
Service: 1
natividad alarcon
I love the taro slushy and the bbq buns
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit Slush, Sesame Slush O
Adrienne F
It was my first time trying it. The tea was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Passion Fruit
Tali Zabari
I love coming to Kung Fu tea. It is quite a bit over priced. Other than that love it!
I placed an online order for delivery, the trip would’ve been MAX 30 minutes. TWO HOURS LATER and my drinks still haven’t been delivered. I placed my order at 7:46pm, the workers waited until an hour later at 8:44pm to message me that they are out of matcha milk and request me to choose a new drink and rush me to select a new drink. Regardless, they gave me a drink I did not want and without my requested topping. Horrible and unprofessional service in my opinion. Such a waste of my money.
It’s so bad, this is not capuchino, this is water with milk ???
Atmosphere: 1
Food: 1
Service: 1
Placed an online order on the app, and when I went to pick up, the customer service was terrible. Took over 10 minutes for the workers to even acknowledge me after repeatedly saying excuse me at the pick up station once they were already at the pick up calling for other orders. Barista making the drinks had AirPods in and was not aware of her surroundings at all. The female barista would look at me and not acknowledge me asking for assistance. Kung Fu Tea at 1422 Avenue U is much better.
Atmosphere: 2
Food: 4
Service: 1
Was a bit disappointed by this chain. Service was very rushed and the drink I ordered seemed watered down at a very high price point.
Atmosphere: 3
Food: 2
Service: 2
The first location I have experienced with a bad customer service I felt like the employee was forced to workWhile making my order he smacked the dishes in to the sink(Lack of social behavior)
Atmosphere: 1
Food: 4
Service: 1
They suck the worst and nasty rude workers
Maybe it was crowded and busy or something or their taro isn't that good but the taro with bubbles I ordered seemed too watery and texture and didn't taste the taro flavor as
Atmosphere: 4
Food: 3
Service: 4
Expensive $$$
Atmosphere: 2
Food: 3
Service: 4
It was good!
Atmosphere: 5
Food: 5
Service: 5
Kids like it
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Love their teas
Food: 5
Service: 5
I went there today and an employee was VERY UNPROFESSIONAL I went to this location before and never in my life experience what I've did today the young man was rude and didn't want to honor the promotion the have on there coco milk tes they had advertised for $4 I was gonna still pay for it but after he was sooo disgusting I just said forget it it was The Worst experience I've ever had would support them again Please Train Your Employees To Know HOW TO HANDLE SITUATIONS LIKE THIS
Service: 1
I love the taro slushy and the bbq buns
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Passion Fruit Slush, Sesame Slush O
It was my first time trying it. The tea was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Passion Fruit
I love coming to Kung Fu tea. It is quite a bit over priced. Other than that love it!
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